Today I’m speaking with Kory Kogan VP of content development at Franklin Covey. Kory and I dive deep into the world of project management. Kory shares invaluable insights on the practical skill of managing projects, whether they're official or unofficial. We'll explore how breaking down tasks and setting specific deadlines can reduce risks.

The discussion extends to the attributes of successful unofficial project managers, emphasizing that good organizational and people skills can often outweigh technical expertise. Kory provides actionable advice for those managing teams without formal authority, stressing the importance of high trust leadership behaviors such as respect, listening, and accountability.

Kory also highlights how everyone is a project manager in some capacity in their life, so I’m sure this episode will be valuable to everyone.

Kory is the author of the book Project Management for the unofficial project manager.

Welcome to another exciting episode of the Evolved Radio Podcast! In today’s episode I chat with industry veteran Rob Rae CVP @ Pax8. Together, we explore the dynamics of technology conferences, from choosing locations and handling logistics to balancing networking opportunities amidst distractions. Rob shares insights from his experience running the PAX8 Beyond event and delves into the impact of the COVID-19 pandemic on transitioning from live to virtual events and back.

The conversation also highlights the ever-changing landscape for managed service providers (MSPs), examining the shift from traditional distribution to a more marketplace-centered model and how this impacts the SMB IT sector. We delve into the evolving consumer behavior, the rise of antisocial selling, and the crucial role of MSPs in navigating cybersecurity and product choices for clients.

We also take a deep dive into the potential and pitfalls of AI adoption, urging MSPs to stay proactive and adaptable. Rob offers a cautious yet optimistic take on monetizing AI and emphasizes the importance of consultation and co-managed IT opportunities.

Join us as we uncover the future of technology events, the transformative role of AI, and the continuing evolution of the MSP and IT landscape!

This episode is brought to you by Evolved Management Training Courses.

Online courses specifically crafted for MSP needs. A Service Manager BootCamp course, a project manager for MSPs course, an MSP security fundamentals course, and an IT Documentation Done RIght course.

Welcome to Evolved Radio Podcast. Join us as Matt Linn, the COO of Thread, shares insights from his journey from account management to spearheading innovative chat solutions in the MSP space with Thread. We'll explore the dynamic integration of internal ticketing systems with platforms like Microsoft Teams, address the real-time benefits of chats for triggering workflows, and consider the pressing challenges and opportunities of evolving chat support models in the MSP industry. We’ll also explore how AI will have a major role to play in chat support. Don't miss this engaging discussion on the critical role chat platforms play in IT support and how it’s set to revolutionize the IT service industry.

This episode is brought to you by Evolved Management Training Courses.

Online courses specifically crafted for MSP needs. A Service Manager BootCamp course, a project manager for MSPs course, an MSP security fundamentals course, and an IT Documentation Done RIght course.