Identifying the value areas of generative AI is only the first step. Senior business, AI, data analytics, and IT leaders must unlock GenAI’s full potential in hyper-personalized customer experiences, predictive analytics, and scalable content generation. This requires adaptable business models, optimized revenue streams, and effective risk management.

Leaders need to quantify the ROI of GenAI initiatives and identify scalable use cases that align with strategic goals. And, agile data strategies prioritizing ethical AI adoption will be essential, enabling them to adapt to market demands and customer expectations.

So, how can leaders ensure their GenAI initiatives deliver strategic value while aligning with long-term business objectives? What scalable use cases and innovative models will harness GenAI’s full potential?

Guest: Sally Miller, Global Chief Information Officer, DHL Supply Chain

Guest Bio: https://www.ciotalknetwork.com/contributor/sally-miller/

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