• FIR #415: A Staggering Failure of Leadership and Communication

  • Jul 3 2024
  • Length: 17 mins
  • Podcast

FIR #415: A Staggering Failure of Leadership and Communication By cover art

FIR #415: A Staggering Failure of Leadership and Communication

Listen for free

View show details

  • Summary

  • The UK Post Office scandal is a stark example of leadership and communication failures. When a faulty computer system was implemented, it erroneously flagged financial discrepancies, leading to the wrongful conviction of numerous subpostmasters for theft and false accounting. Instead of addressing the software's errors, the Post Office's crisis communication strategy focused on concealment and covering up misdeeds. This approach exacerbated the situation and severely damaged the organization's reputation and trust. In this short midweek episode, Neville and Shel discuss how transparency and accountability should have been the focus of leadership and how other companies' crises could have been instructive for the Post Office's leaders.
    Continue Reading →

    The post FIR #415: A Staggering Failure of Leadership and Communication appeared first on FIR Podcast Network.
    Show more Show less
activate_primeday_promo_in_buybox_DT
Politics & Government
Show more Show less

What listeners say about FIR #415: A Staggering Failure of Leadership and Communication

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available