Welcome to Episode 10 of the Provider Playbook! This week, we have the pleasure of sitting down with Farzana, the Founder of Apex Support Services, a leading provider in South West Sydney.

In this special Valentine's Day episode, Farzana shares her love story, reflecting on the serendipitous moments that led her to meet her now-husband. As the conversation unfolds, Farzana. Rachel and Chris delve into talking about how day programs SHOULD be run, passionately advocating for a transformative approach that she believes should be the standard for ALL day programs. Her passion shines through the screen! 

Not only is Farzana a valued client of Rachel's, but she also attended the inaugural provider retreat with Chris. Farzana's business ascended to new heights, drawing on insights not only from Chris in the realm of marketing but also from Rachel on the crucial significance of value and making the right hires.

But wait, there's more! We also touch on Farzana's SIL house open day, which, to everyone's amusement, Chris wasn't invited to (he’s not happy lol!). She talks on the success of the event. 

Tune in for a captivating episode filled with love, passion, valuable insights, and a touch of party gossip!

FOLLOW for more tips on how to be an industry leading provider!

Chris: 

NDIS Ninja: instagram.com/NDISNinja 

GrowDSP: GrowDSP.com.au 

Rachel: 

Allara Services: AllaraSupportservices.com.au

Rachel Carey - The Powerhouse Woman: instagram.com/officialrachelcarey

Apex Support Services

Website: https://www.apexsupportservices.org/