Episodios

  • Ryan Carey on Building BetterOn: Boosting Fortune 1000 Execs’ Authentic Presence, Growing 15% YoY, Staying Bootstrapped—& Why Disc Golf Keeps Him Balanced While Leading a Unique Asynchronous Video Platform. (Episode 689 - Ryan Carey)
    Jun 29 2025

    In this episode of Grow a Small Business, host Troy Trewin interviews Ryan Carey, founder of Better On — a platform that helps leaders enhance their communication skills through asynchronous video. Carey recounts his path from working at YouTube to establishing his own venture in 2019. He underscores the importance of self-care and mental health, sharing how his company has achieved consistent 15% year-over-year growth and now employs seven full-time team members, all without external investment. Carey highlights the power of video in marketing, the ongoing challenge of balancing sales efforts with product development, and the critical roles of trust, exercise, and sound financial management. He also reflects on the value of mentorship and the courage required to navigate the uncertainties of growing a business.

    Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here.

    Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

    And a snapshot of the final five Grow A Small Business Questions:

    1. What do you think is the hardest thing in growing a small business?

      Ryan Carey believes the hardest part of growing a small business is facing the unknown — never knowing what tomorrow might bring, how you’ll feel, or what changes could come in the market or industry—which means having the courage to move forward despite constant uncertainty.

    2. What's your favorite business book that has helped you the most?

      Ryan Carey said his favorite business book that has helped him the most is Blue Ocean Strategy, explaining that it opened his eyes to how to approach markets differently.

    3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?

      Ryan Carey shared that he doesn’t listen to many podcasts, but he did highlight his use of tools like Loom, an asynchronous video recorder, as a valuable resource. While not a traditional learning tool, he uses video heavily to communicate more effectively and save time — something he considers essential for running and growing a small business.

    4. What tool or resource would you recommend to grow a small business?

      Ryan Carey recommended QuickBooks as a key tool to help grow a small business. He stressed the importance of getting your “money house in order,” noting that having clean, organized financials makes running and growing a business much easier.

    5. What advice would you give yourself on day one of starting out in business?

      Ryan Carey said that if he could give himself advice on day one of starting out, it would be: “It’s going to be hard as shit, but it’s going to be so great.”

    Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

    Quotable quotes from our special Grow A Small Business podcast guest:

    Take care of your body first — it’s the only temple you’ve got — Ryan Carey

    Success is helping the most people, making the most money, while hiring the fewest — Ryan Carey

    Trust your people, make them feel seen, and you’ll build a culture that lasts — Ryan Carey

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    32 m
  • QFF: Transforming Chaos into Clarity: Will Samson of WillSamson.com on Coaching C-Suite Leaders, Doubling Revenue Post-Merger & How Rewriting Your Inner Story Can Drive Business Success. (Episode 688 - Will Samson)
    Jun 26 2025

    QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!

    Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.

    Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!

    In this episode of Quick Fire Friday, host Rob Cameron interviews transformational executive coach Will Samson of WillSamson.com. Will shares his approach to helping IT executives and small business owners manage chaos by focusing on internal transformation and “radical self-ownership.” He emphasizes the power of identifying what can and cannot be controlled, using personal narratives to reshape outcomes. Through compelling case studies—including a CFO overcoming trauma and a successful post-merger integration—Will illustrates how shifting mindset leads to measurable business success. Listeners are encouraged to clarify their own controllable factors to gain focus and resilience.

    Key Takeaways for Small Business Owners:

    Practice Radical Self-Ownership: Take complete responsibility for your internal state and actions. Lasting business success starts with personal transformation.

    Control What You Can, Release What You Can’t: Create a simple list of what’s within your control versus what isn’t. This clarity helps reduce overwhelm and sharpen focus.

    Your Internal Narrative Shapes Your Reality: The stories you tell yourself influence how you respond to challenges. Rewriting those stories can lead to better decisions and outcomes.

    Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?

    Success Brings New Challenges: Growth isn’t the end of struggle—it introduces new layers of complexity. Be prepared to adapt your mindset and systems as you scale.

    Interdependence Beats Independence: You can’t do it all alone. Building systems and relationships around shared support fosters sustainable success.

    Business Chaos is Often Personal Chaos: Many external challenges reflect unresolved internal conflicts. Addressing the personal side of leadership often unlocks the solutions to business problems.

    One action small business owners can take:

    According to Will Samson, one action a small business owner should take is to make a list dividing what they can control and what they can’t—this simple exercise brings clarity, reduces overwhelm, and empowers focused, intentional decision-making.

    Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time.

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇

    Quotable quotes from our special Grow A Small Business podcast guest:

    Chaos outside is often a reflection of unresolved chaos within – Will Samson

    Success doesn’t eliminate problems; it introduces new ones you’re now strong enough to solve – Will Samson

    Radical self-ownership is the first step toward real leadership – Will Samson

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    19 m
  • From Solo PR Consultant to Leading a 36-Person Global Team: Julia Linehan Shares How She Scaled The Digital Voice 6x, Doubled Profits, Embraced Remote Work Early & Built a Business Where People Always Come Before Profits. (Episode 687 - Julia Linehan)
    Jun 24 2025
    In this episode of Grow a Small Business, host Troy Trewin interviews Julia Linehan, founder of The Digital Voice, a UK-based PR and marketing agency specializing in ad tech and martech. Julia shares her journey from a solo consultant to leading a remote team of 36, including 28 full-time equivalents. Over the past six years, she has grown the agency’s revenue sixfold and doubled profits, driven by her people-first approach. Julia discusses the challenges of letting go, the power of consistent company culture, and the value of tools like Trello and Slack. She also highlights the importance of work-life balance and strong client relationships in building a sustainable, scalable business. Other Resources: When should a growing small business have a Board of Directors or Advisors? Get a return from an effective Chairperson of a Board An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it’s FREE. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Julia Linehan, the hardest thing in growing a small business is managing stress. She explains that without effectively handling stress, it can quickly become overwhelming and negatively impact both the individual and the business. She also highlights cash flow management as a significant challenge, noting the delicate balance required between growth, maintaining profitability, and ensuring financial stability. What's your favorite business book that has helped you the most? Julia Linehan’s favorite business books that have helped her the most are "Big Impact Without Burnout" by Bianca Best and "Radical Candor" by Kim Scott. She also recommends "The One Minute Manager" and "Monkey Management" for their practical insights on leadership and team communication. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Julia Linehan recommends several valuable podcasts and online learning resources for small business growth, including her agency’s own shows Off Record On Point and Legends of Adtech. She also highlights podcasts by Tamara Littleton and Paul Gubbins with Wayne Blodwell for insights into the ad tech and marketing industries. For ongoing learning, she suggests platforms like Skillshare and Coursera and encourages dedicating regular time, such as a weekly “Boost Your Power Hour,” to continuous professional development. What tool or resource would you recommend to grow a small business? Julia Linehan recommends using the right tools to support remote collaboration and project management when growing a small business. Her top picks are Trello, for organizing tasks and workflows with transparency, and Slack, for maintaining strong team communication and connection. She emphasizes that investing in effective software tailored to your business needs is essential for sustainable growth. What advice would you give yourself on day one of starting out in business? Julia Linehan’s advice to herself on day one of starting out in business would be to be present, enjoy the journey, and smile through it. She believes that the more you enjoy what you're doing, the more others around you will too, creating a positive ripple effect in both team culture and client relationships. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: People over profits—invest in your team, and the returns will follow – Julia Linehan Let go, trust your team, and watch them fly – Julia Linehan You don’t need to chase every opportunity – protect your culture first – Julia Linehan
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    51 m
  • Owen Tilbury of Clip Consulting: Shares how he built multiple ventures over 44 years, sold his consulting firm for 15× EBITDA, and now drives community change through storytelling, film, and the Great Regional City Challenge. (Episode 686 - Owen Tilbury)
    Jun 22 2025
    In this episode of Grow a Small Business, host Troy Trewin interviews Owen Tilbury, founder of Clip Consulting, who shares his entrepreneurial journey from launching a restaurant in Tasmania to selling it for nearly a million dollars before the 2008 financial crisis. Owen emphasizes the importance of systemizing processes, crafting a unique selling proposition (USP), and fostering community engagement. He discusses his pivot from corporate consulting to community development, leading to the Great Regional City Challenge, which has raised over $600,000 for local projects. Owen also highlights the value of celebrating small wins, balancing work-life goals, and preparing for life after selling a business. The conversation explores people management, including the role of honesty, clear performance documentation, and creating job satisfaction through autonomy, goal clarity, and recognition. Insights from his 44 years in business include mentorship, the importance of life goals beyond work, and lessons learned from initiatives like the Men's Table, a support group for men navigating life challenges. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Owen Tilbury believes the hardest thing in growing a small business is finding and managing the right people. He explains that poor hiring choices can severely harm a business, and even well-qualified candidates on paper may not perform as expected. Letting staff go is never easy, but it's sometimes necessary when they aren't a good fit. He highlights the importance of setting clear goals, documenting performance, and being honest during the process. While he also discusses the challenges of systemizing operations, he makes it clear that people management is the toughest part of the growth journey. What's your favorite business book that has helped you the most? Owen Tilbury’s favorite business book that helped him the most is The E-Myth by Michael Gerber. He credits it with fundamentally shifting his mindset about entrepreneurship, particularly the importance of systemizing a business rather than relying solely on personal effort. The book helped him move beyond the "myth" of the natural entrepreneur and focus on building scalable systems that could operate without him, which became a key factor in the long-term success and eventual sale of his consulting business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Owen Tilbury didn’t specifically mention any particular podcasts or online learning resources by name in the interview. However, he emphasized the value of lived experience over theory, suggesting that small business owners should learn directly from others who have actually built businesses. He praised initiatives like the Grow a Small Business podcast itself for featuring real-world stories and practical insights, rather than purely academic advice. His approach to learning leans toward practical, experience-based sharing, community engagement, and learning by doing rather than relying heavily on formal online resources. What tool or resource would you recommend to grow a small business? Owen Tilbury recommends systemization as the most powerful tool to grow a small business. He highlights the importance of creating structured processes that allow the business to operate smoothly without relying solely on the owner. Specifically, he developed a systemized consulting framework called the Profit and Growth Process, which included custom software, manuals, surveys, and templates to streamline business planning and improvement. This approach not only enhanced consistency and scalability but also made his business valuable enough to sell for 15× EBITDA. For Owen, systemizing operations is the key resource every small business should invest in. What advice would you give yourself on day one of starting out in business? Owen Tilbury’s advice to himself on day one of starting out in business would be to focus early on systemizing everything and to build the business around the life you want—not the other way around. He emphasizes that business should serve your life goals, not consume them. He also suggests being clear on what success looks like personally, not just financially, and to celebrate small wins along the way. Most importantly, he...
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    1 h y 20 m
  • QFF: Joey Coleman of Design Symphony shares how his 100-day sabbatical transformed his mindset—offering strategies for small business owners to reset, avoid burnout, and grow with clarity, joy, and lasting success. (Episode 685 - Joey Coleman)
    Jun 19 2025

    QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!

    Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.

    Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!

    In this episode of Quick Fire Friday, host Michael Denehey interviews Joey Coleman, Chief Experience Composer at Design Symphony, shares insights on how business owners can design their first 100 days to foster momentum, clarity, and joy. He highlights the value of taking extended breaks, recommending at least two weeks to recharge and prevent burnout. Advocating for personal growth, Coleman encourages reading fiction and scheduling time for self-care to prioritize well-being. Additionally, he emphasizes celebrating achievements and maintaining a balance between work and personal life as key strategies for sustaining long-term success.

    Key Takeaways for Small Business Owners:

    Design Your Own First 100 Days: Apply the same strategic thinking you use for customers and employees to yourself—plan your first 100 days of any new business phase with intention and clarity.

    Take True Time Off to Reset: Even a 10+ day break (ideally more) away from work and tech can dramatically reset your energy, creativity, and focus. You’re not just resting—you're recharging your leadership capacity.

    Celebrate Small Wins Regularly: Don’t wait for big milestones to celebrate—acknowledge small victories to boost motivation and prevent burnout. Even a solo movie or walk can be a powerful reward.

    Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?

    Grow Yourself, Not Just the Business: Set personal growth goals with the same focus you give business metrics. A stronger, wiser version of you is needed to lead the next stage of your company.

    Protect Appointments with Yourself: Treat time with yourself as sacred. If you wouldn’t cancel a client meeting, don’t cancel on yourself. Your well-being directly impacts your business health.

    Rediscover Joy Through Non-Business Activities: Read fiction, take a dance class, explore hobbies—doing things that have no direct business ROI can reignite creativity and emotional resilience.

    One action small business owners can take:

    According to Joey Coleman, one action a small business owner should take is a 10-day (or longer) true break from work—completely unplugged from emails, calls, and business tasks—to reset, gain clarity, and return with renewed energy.

    Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time.

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇

    Quotable quotes from our special Grow A Small Business podcast guest:

    If your business can’t run without you, you don’t have a business—you have an expensive job – Joey Coleman

    Design your first 100 days with intention, or you risk running on autopilot – Joey Coleman

    Time away from work isn’t a luxury—it’s a leadership strategy – Joey Coleman

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    27 m
  • Cathy Yoder of Empowered Cooks: How She Bootstrapped from a Money-Saving Blog to a 7-Figure Empire—Sold 50K+ Cookbooks, Built 3 Businesses, and Raised 8 Kids While Empowering Moms to Work from Home. (Episode 684 - Cathy Yoder)
    Jun 17 2025
    In this episode of Grow a Small Business, host Troy Trewin interviews Cathy Yoder, founder of Empowered Cooks, who shares her inspiring journey from starting a simple blog in 2008 to building a thriving business with seven full-time equivalent team members. Her popular YouTube channel, which focuses on air fryer recipes, has garnered over 752,000 subscribers and has been a key driver of her success. Cathy has sold more than 50,000 cookbooks, achieved over $70,000 in monthly sales, and generates significant revenue from both digital and physical product sales. Throughout the discussion, she highlights the importance of staying authentic, continuously learning, and balancing the demands of family life with entrepreneurship. Looking ahead, Cathy plans to sell her product line and retire, marking the next chapter of her remarkable journey. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Cathy Yoder, the hardest thing in growing a small business is "the grind of working hard without seeing immediate returns." She emphasized the challenge of staying committed during the early phases when results are slow, especially in a culture that expects instant success. Her advice is to trust your gut, keep at it, and be okay with delayed rewards. What's your favorite business book that has helped you the most? Cathy Yoder’s favorite business book that helped her the most is Essentialism by Greg McKeown. She shared that it taught her to cut out the fluff, focus on what truly matters, and work more efficiently, especially after experiencing overwhelm from trying to do everything in her earlier business partnerships. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Cathy Yoder recommends several great podcasts and online learning resources to help grow a small business, including the Ed Mylett Podcast and Brendon Burchard for motivation and performance, and Jody Moore’s “Better Than Happy” podcast and life coaching membership for mindset and personal development. She also emphasizes the value of joining mastermind groups and hiring business coaches early on, even if it's a small investment, as they helped her build systems and accountability that supported her business growth. What tool or resource would you recommend to grow a small business? Cathy Yoder recommends YouTube as a powerful tool to grow a small business. She highlights that, while it's a long game and not an instant win, it’s a fantastic way to build trust, generate leads, and get paid while doing it. By being authentic and consistently creating content, she was able to grow a loyal audience and convert that engagement into substantial revenue through product sales and memberships. What advice would you give yourself on day one of starting out in business? Cathy Yoder’s advice to herself on day one of starting out in business would be: “Trust the process. Keep going.” She emphasizes the importance of perseverance, especially during the early stages when progress feels slow, and believes that staying consistent and trusting your instincts is key to long-term success. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Being okay with being uncomfortable is the key to building habits that lead to success — Cathy Yoder Success is not either family or business—it’s being present and impactful in both — Cathy Yoder Authenticity will always set you apart in a world full of automation — Cathy Yoder
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    35 m
  • Dean Mathews of On The Clock: How He Bootstrapped from a Kitchen Table Startup to a $10M SaaS Powerhouse with 280K+ Users—Built a People-First Culture and a Self-Sustaining Business That Runs Without Him. (Episode 683 - Dean Mathews)
    Jun 15 2025
    In this episode of Grow a Small Business, host Troy Trewin interviews Dean Mathews, the founder of On The Clock. Dean shares his evolution from a solo software developer in 2004 to leading a team of 23 professionals, supporting 170,000 to 280,000 active users. Originally launched as a time-tracking app, On The Clock has expanded to include employee scheduling and payroll services, with ambitious goals of reaching $10 million in revenue and one million monthly active users. Dean discusses the critical role of consistency, hiring the right talent, and leveraging tools like Asana for effective project management. He also emphasizes the importance of understanding customer needs and fostering a culture that prioritizes growth and team development. Other Resources: When should a growing small business have a Board of Directors or Advisors? Get a return from an effective Chairperson of a Board An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it’s FREE. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Dean Mathews, the hardest thing in growing a small business is shifting from doing everything yourself to empowering others by building systems and trusting your team. He highlights the importance of moving from working in the business to working on the business, emphasizing that true growth comes from hiring the right people, clearly defining roles, and creating an operating structure that allows others to thrive. You can’t scale alone, and recognizing that earlier can make a significant difference. What's your favorite business book that has helped you the most? Dean Mathews' favorite business book that has helped him the most is Scaling People by Claire Hughes Johnson. He found it especially valuable because it offers practical frameworks and structures for growing teams and building an internal operating system. The book resonated with him as it closely aligned with the challenges he faced while scaling OnTheClock, particularly around leadership, processes, and team development. He even conducted a book club at work based on it, applying its lessons to enhance how his company operates. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Dean Mathews recommends several great podcasts and online learning resources to help grow a small business, especially in the SaaS space. His top pick is the SaaStr Podcast, which features insights from successful SaaS founders and is packed with growth strategies. He also expressed strong interest in exploring content by Alex Hormozi, particularly his books $100M Offers and $100M Leads, and his podcast focused on data-driven business scaling. Additionally, Built to Sell Radio by John Warrillow was recommended for its focus on recurring revenue and building sellable businesses, while Nathan Latka’s Podcast was noted for its sharp focus on SaaS metrics like ARR, MRR, CAC, and churn—making it a valuable listen for any growth-minded founder. What tool or resource would you recommend to grow a small business? Dean Mathews recommends using a project management tool like Asana to grow a small business, as it helps teams stay organized, track progress, and manage both projects and processes effectively. He believes every business boils down to three core elements—people, projects, and processes—and Asana helps align them in a structured way. Additionally, he highlights creating an internal operating system (built in tools like Google Slides), which outlines company values, goals, job roles, meeting structures, and key metrics. Together, these tools support scalable growth and team alignment. What advice would you give yourself on day one of starting out in business? Dean Mathews’ advice to himself on day one of starting out in business would be to “buckle in, you're in for a ride” and to understand early on that scaling a business is all about people. He emphasizes that success doesn’t come from doing everything yourself, but from hiring the right people, trusting them, and building systems that empower them to thrive. He reflects that if he had learned earlier how to let go of control and focus on developing others, his business could have grown even faster. Surrounding yourself with...
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    53 m
  • QFF: David Dilger of Edge Legal Returns: How ‘Results with Respect’ and One-on-Ones Help Small Businesses Manage Psychosocial Risk and Reduce Mental Health Injury Costs by 3x—Practical Legal Tips from 30+ Years Experience. (Episode 682 - David Dilge
    Jun 12 2025

    QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!

    Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.

    Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!

    In this episode of Quick Fire Friday, host Michael Denehey interviews David Dilger, co-founder of Edge Legal, to explore the critical topic of psychosocial safety for small business owners. Drawing on over 30 years of legal and leadership experience, Dilger highlights the significant impact of unmanaged mental health risks in the workplace—emphasizing that mental health injuries cost three times more and take four times longer to resolve than physical injuries. He identifies key psychosocial hazards such as interpersonal conflict, inappropriate behavior, resistance to change, and mismatched expectations. Dilger underscores the importance of self-aware leadership, cultivating a respectful workplace culture, and conducting regular one-on-one meetings with team members. He also stresses the need for up-to-date policies, comprehensive training, and proactive risk assessments to effectively manage psychosocial risks and ensure legal compliance.

    Key Takeaways for Small Business Owners:

    Mental Health Risks Are Costly: Mental health injuries cost businesses three times more and take four times longer to resolve than physical injuries—making prevention and early action essential.

    Know Yourself as a Leader: The way leaders behave significantly influences workplace culture. Self-awareness and empathy are crucial for building trust and psychological safety.

    Interpersonal Issues Are the Core Hazards: Most psychosocial risks stem from interpersonal conflict, inappropriate behaviors, resistance to change, and unmet expectations—addressing these proactively reduces harm.

    Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?

    One-on-One Meetings Are Powerful Tools: Regular 10–15 minute one-on-one meetings between managers and team members help detect issues early, improve communication, and strengthen relationships.

    Update Policies and Train Your People: Outdated policies won’t protect your business. Regularly revise them to reflect current expectations, and ensure all staff are trained and understand them.

    Risk Management Is Not Optional: Conducting proper risk assessments, applying reasonable controls, and reviewing them over time is essential for compliance and maintaining a healthy work environment.

    One action small business owners can take:

    According to David Dilger, one action a small business owner should take is to implement regular one-on-one meetings with employees, as this fosters open communication, builds trust, and helps identify and address psychosocial risks early.

    Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time.

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇

    Quotable quotes from our special Grow A Small Business podcast guest:

    You get the culture you deserve—leaders shape it every day – David Dilger

    The most powerful tool in management is a regular one-on-one – David Dilger

    If you don’t understand people, you don’t understand business – David Dilger

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    21 m