Episodes

  • Amanda Daering of Newance Shares How She Built a Thriving Recruitment Firm — Turning a Difficult 2024 Loss Into a Remarkable 2025 Comeback With 12% Sales Growth, 25% Cost Cuts, and a Lean, High-Performing 6-Person Team. (Episode 763 - Amanda Daering)

    Amanda Daering of Newance Shares How She Built a Thriving Recruitment Firm — Turning a Difficult 2024 Loss Into a Remarkable 2025 Comeback With 12% Sales Growth, 25% Cost Cuts, and a Lean, High-Performing 6-Person Team. (Episode 763 - Amanda Daering)
    Feb 8 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Amanda Daering, co-founder of Newance, shares how she built a successful recruitment and fractional HR firm after becoming frustrated with traditional agencies. She reflects on navigating a tough hiring market and experiencing the company's first loss in 2024. Amanda explains how Newance achieved a strong turnaround in 2025 with 12% sales growth while cutting costs by 25%. She discusses the importance of candid leadership, sustainable culture, and hiring for mindset over resume. This episode offers valuable lessons on resilience, clarity, and building a thriving small business with a lean, high-performing team. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Amanda Daering shares that the hardest part of growing a small business is not getting distracted by being busy, but instead focusing on the few key activities that truly create leverage and move the business forward. What's your favorite business book that has helped you the most? Amanda Daering shares that her favorite business book is the classic "High Output Management" by Andy Grove. She values it because Grove views business through the lens of systems, which aligns with how she likes to lead and advise others. She pairs this systematic approach with a deep sense of empathy for the humans operating within those systems. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Amanda Daering recommends using AI as a thought partner for online learning, specifically by using prompts to have AI "polish" ideas or identify flaws in a plan. Regarding podcasts, she frequently listens to Esther Perel's "Where Should we Begin?" and finds value in attending conferences outside her industry—such as those focused on therapy or human behavior—to understand how human trends impact the workplace. What tool or resource would you recommend to grow a small business? Amanda Daering recommends a weekly clarity meeting as the most essential resource for growing a small business. Rather than searching for complex technology, she believes the real "unlock" is a simple, consistent check-in where leaders face reality and look at the actual numbers. She emphasizes that without this core rhythm and clarity, any additional technology or tools piled on top will not be effective. What advice would you give yourself on day one of starting out in business? Amanda Daering's advice to her "day one" self, from over seven years ago, is to let it feel easier. While she emphasizes maintaining a strong sense of hard work and discipline, she suggests doing so without the heavy pressure and weight often associated with entrepreneurship. She reflects that she was originally missing the fact that she was actually having fun along the journey. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Balance realism with optimism, because growth becomes easier when you can see both risk and possibility clearly – Amanda Daering Let entrepreneurship feel lighter, because the journey is meant to be enjoyed, not just endured – Amanda Daering Being candid and honest builds more trust than trying to sound polished or perfect – Amanda Daering
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    18 mins
  • Success in Business by Working Smarter, Not Harder with Sam Carpenter (Centratel) — How Systems Thinking Built a $7M Call Center, 25–30% Profit Margins, Total Freedom, and the "Work the System" philosophy. (Episode 762 - Sam Carpenter)

    Success in Business by Working Smarter, Not Harder with Sam Carpenter (Centratel) — How Systems Thinking Built a $7M Call Center, 25–30% Profit Margins, Total Freedom, and the "Work the System" philosophy. (Episode 762 - Sam Carpenter)
    Feb 1 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Sam Carpenter, founder and CEO of Centratel, shares how he built a $7M emergency call center business by focusing on systems instead of hustle. Sam opens up about working 80–100 hour weeks, hitting burnout, and the mindset shift that changed everything. He explains his "Work the System" philosophy and how documenting processes created freedom, profit, and scale. The conversation dives into pricing courage, delegation, and building a business that runs without you. A powerful lesson on achieving real success in business through clarity, structure, and smart leadership. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Sam Carpenter, the hardest thing in growing a small business is enduring the long hours and mental pressure while trying to balance relationships and personal life. Early on, business consumes your mind 24/7, which can strain health, family, and focus. He explains that most owners feel overwhelmed because they see the business as chaos instead of separate systems. The real challenge is learning to step back, stop reacting emotionally, and work on the business mechanically. Once you shift that mindset, growth becomes manageable and sustainable. What's your favorite business book that has helped you the most? Sam Carpenter's favorite business book — the one he says helped him the most — is "The E-Myth Revisited" by Michael E. Gerber. He often credits it with shifting his mindset from working in the business to working on the business by building systems. It deeply influenced his "Work the System" philosophy and helped him see how to structure processes so the business can run without burning out the founder. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? According to Sam Carpenter, he doesn't really rely on podcasts or fancy online learning platforms for growing a small business; instead, he believes the most powerful resource is reading books deeply and consistently. He prefers learning through focused reading and real-world application rather than consuming endless content. Sam emphasizes using simple, reliable tools like email and basic software, avoiding distractions, and developing long attention spans through reading, clear thinking, and systems-based learning rather than chasing trends or tools. What tool or resource would you recommend to grow a small business? One tool Sam Carpenter would recommend for growing a small business is a process documentation system — it doesn't have to be fancy, just something that gets you thinking in systems rather than chaos. Many business owners use tools like Notion, Evernote, or Google Docs to write down and organize standard operating procedures, workflows, and checklists. Sam's whole philosophy is about capturing how your business actually works so you can improve it, delegate it, and scale it. The power isn't in the software itself — it's in consistently writing, refining, and using your documented processes to free up time and create predictable results. What advice would you give yourself on day one of starting out in business? Sam Carpenter says that if he could advise himself on day one, he'd say: stop running the business emotionally and start running it mechanically. Instead of seeing the business as chaos, he'd focus on breaking it into separate systems, fixing the biggest problem first, and documenting everything early. He believes years of stress could have been avoided by working on the business instead of being trapped in it. The core lesson: face reality, build systems, and don't try to be the hero. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: A business isn't chaos — it's a collection of systems, and the moment you see that, everything changes — Sam Carpenter Freedom in business comes from documentation, delegation, and ...
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    1 hr and 9 mins
  • From Concrete to $15M Online Sales: Matthew Stafford of Build Grow Scale on E-Commerce Growth, CRO+, Scaling Teams, Cash Flow Challenges, and the Real Mindset Behind Long-Term Business Success. (Episode 761 - Matthew Stafford)

    From Concrete to $15M Online Sales: Matthew Stafford of Build Grow Scale on E-Commerce Growth, CRO+, Scaling Teams, Cash Flow Challenges, and the Real Mindset Behind Long-Term Business Success. (Episode 761 - Matthew Stafford)
    Jan 25 2026

    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Matthew Stafford, founder of Build Grow Scale, shares his journey from running a commercial contracting business to generating over $15M in e-commerce sales. He explains how data, analytics, and user experience—not just CRO—drive predictable growth. Matthew opens up about cash flow stress, scaling teams, and hard lessons from rapid growth. He also dives into mindset, self-belief, and why the business owner is often the real bottleneck. A must-listen for entrepreneurs serious about sustainable, long-term success.


    Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here.

    Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

    And a snapshot of the final five Grow A Small Business Questions:

    1. What do you think is the hardest thing in growing a small business?

      Matthew Stafford shares that the hardest thing in growing a small business is staying resilient and persistent, as every stage of growth brings new challenges and the business owner often becomes the biggest bottleneck.

    2. What's your favorite business book that has helped you the most?

      Matthew Stafford shares that his favorite business book is The Slight Edge by Jeff Olson, which focuses on the power of small, consistent daily habits and long-term improvement.

    3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?

      Matthew Stafford shares that he recommends podcasts and learning resources like The Operators podcast and newsletter, where experienced entrepreneurs openly discuss real growth challenges, wins, and failures.

    4. What tool or resource would you recommend to grow a small business?

      Matthew Stafford shares that the most valuable tool for growing a small business is Google Analytics along with Google Tag Manager, as they provide clear insights into customer behavior and data-driven decision-making.

    5. What advice would you give yourself on day one of starting out in business?

      Matthew Stafford shares that the advice he would give himself on day one is to commit for the long term, stay patient, and not quit too early, because success often comes right after the hardest phase.

    Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

    Quotable quotes from our special Grow A Small Business podcast guest:

    Most business problems aren't strategy issues—they're mindset issues hiding in plain sight — Matthew Stafford

    The entrepreneurs who win are rarely the smartest—they're the ones who don't quit — Matthew Stafford

    If your business is stuck, look in the mirror first—that's usually where the real work begins — Matthew Stafford
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    24 mins
  • From earning $35 a week to leading a thriving salon, owner of Hairport One reveals insights on consistency, leadership, Facebook ads, team growth, and scaling a hair and beauty business through lockdowns and rapid expansion. (Episode 760 - Maya Khoweiss)

    From earning $35 a week to leading a thriving salon, owner of Hairport One reveals insights on consistency, leadership, Facebook ads, team growth, and scaling a hair and beauty business through lockdowns and rapid expansion. (Episode 760 - Maya Khoweiss)
    Jan 18 2026

    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Maya Khoweiss, owner of Hairport One Hair & Beauty, shares her journey from earning just $35 in a week to building a high-performing salon with a large, dedicated team. She talks about the power of consistency, personal growth, and stepping into the role of a true business leader. Maya explains how understanding your audience and smart use of Facebook ads helped scale her business. She also opens up about navigating COVID lockdowns, managing rapid growth, and leading through uncertainty. The episode is packed with real lessons on resilience, culture, and sustainable business growth.

    Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here.

    Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

    And a snapshot of the final five Grow A Small Business Questions:

    1. What do you think is the hardest thing in growing a small business?

      Maya Khoweiss shares that the hardest thing in growing a small business is building the right mindset and resilience. Showing up every day, staying consistent, and having faith in what you're building—even during tough times—is often the biggest challenge.

    2. What's your favorite business book that has helped you the most?

      Maya Khoweiss shares that her favorite business books that helped her the most are Think and Grow Rich, The E-Myth, and How to Win Friends and Influence People, as they shaped her mindset, systems thinking, and ability to build strong relationships.

    3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?

      Maya Khoweiss shares that great podcasts and learning resources she recommends are Diary of a CEO and The Queen of Confidence by Erica Kramer, which have helped her grow in leadership, confidence, and personal development.

    4. What tool or resource would you recommend to grow a small business?

      Maya Khoweiss shares that the most valuable tool to grow a small business is being crystal clear on your vision and goals, because clarity makes decision-making faster, easier, and more aligned.

    5. What advice would you give yourself on day one of starting out in business?

      Maya Khoweiss shares that the advice she would give herself on day one is to stay focused, stay consistent, and make decisions based on strong values, vision, and mission to reach success faster.

    Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

    Quotable quotes from our special Grow A Small Business podcast guest:

    Success isn't one big win, it's built by showing up and staying consistent every single day — Maya Khoweiss

    Real success is having freedom while your business runs without you — Maya Khoweiss

    Clarity in your vision makes every business decision easier and faster — Maya Khoweiss
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    16 mins
  • Success in Business: Building a Scalable Sports Tech Company Through Smart Pivots and Data-Driven Growth, Co-Founder of Athlete Agent — Creating the IMDb for Athletes and Turning Vision into a Profitable Platform. (Episode 759 - Ryan Rottman)

    Success in Business: Building a Scalable Sports Tech Company Through Smart Pivots and Data-Driven Growth, Co-Founder of Athlete Agent — Creating the IMDb for Athletes and Turning Vision into a Profitable Platform. (Episode 759 - Ryan Rottman)
    Jan 11 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Ryan Rottman, Co-Founder of Athlete Agent, shares how he built a scalable sports tech platform by identifying market gaps and making smart pivots. He explains the power of data-driven decisions, focus, and customer feedback in driving sustainable growth. Ryan also discusses leadership lessons, managing teams, and adapting quickly in competitive industries. This conversation highlights how resilience and clarity turn ideas into profitable ventures. A practical story of building long-term success in business. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Ryan Rottman, the hardest thing in growing a small business is knowing when to pivot. He emphasizes listening closely to customers, recognizing early signs that something isn't working, and having the courage to change direction before wasting too much time, money, and energy on the wrong path. What's your favorite business book that has helped you the most? Ryan Rottman's favorite business book that's helped him the most is "The Lean Startup" by Eric Ries — he often says its principles of rapid testing, validated learning, and iterative growth were game-changers in how he approached building and scaling Athlete Agent. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Ryan Rottman recommends learning from practical, founder-led resources, especially podcasts like How I Built This, Masters of Scale, and The Tim Ferriss Show for real stories on growth, resilience, and decision-making, along with hands-on platforms like Y Combinator Startup School and HubSpot Academy for actionable lessons that help small businesses scale smarter. What tool or resource would you recommend to grow a small business? Ryan Rottman often points to project management and customer engagement tools as must-haves for small business growth. One he recommends is Notion — it's great for organizing ideas, goals, workflows, and team collaboration all in one place. For customer growth and marketing, he also suggests HubSpot CRM, which helps track leads, manage contacts, and automate marketing without a huge budget. Both tools are practical, scalable, and especially helpful when you're building structure and consistency in your business. What advice would you give yourself on day one of starting out in business? According to Ryan Rottman, his advice to himself on day one would be to focus intently on what customers actually need, not on your own initial vision. He would stress communicating with concise clarity to earn quicker and more meaningful responses. He recommends building a firm but fair management style by setting clear expectations from the beginning. Additionally, he advises pivoting decisively when the data shows a need, rather than delaying out of pride. Finally, he emphasizes developing a resilient mindset to withstand rejection and persevere through challenges. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: A small win in a small business feels like a huge win — Ryan Rottman Humor and self-deprecation can be the most powerful forms of marketing — Ryan Rottman Success is not just selling the business, it's waking up every day loving what you do — Ryan Rottman
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    44 mins
  • From Corporate Payroll to $3M Growth: Natalee Leach of The Payroll Collective shares how she scaled fast, built a values-driven team, retained clients, avoided burnout, and turned payroll into a people-first powerhouse. (Episode 758 - Natalee Leach)

    From Corporate Payroll to $3M Growth: Natalee Leach of The Payroll Collective shares how she scaled fast, built a values-driven team, retained clients, avoided burnout, and turned payroll into a people-first powerhouse. (Episode 758 - Natalee Leach)
    Jan 4 2026
    In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Natalee Leach, founder of The Payroll Collective, shares her journey from a corporate payroll career to building a fast-growing consultancy on track for $3M in revenue. She breaks down how values-driven leadership, people-first culture, and client retention fueled rapid growth. Natalee also opens up about managing fast scaling, hiring at the right time, and the mental strain of entrepreneurship. She explains why foundations, systems, and the right team matter more than aggressive sales. A candid conversation on sustainable growth, leadership, and building a business with purpose. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Natalee Leach, the hardest thing in growing a small business is the speed of growth. Growing too fast can feel scary and overwhelming, especially with the fear that "what goes up must come down." Managing rapid scaling while keeping the business stable, sustainable, and healthy is the real challenge. What's your favorite business book that has helped you the most? Natalee Leach's favorite business book is The Diary of a CEO, which has helped her the most by offering honest, relatable insights into leadership, mindset, and personal growth, while also providing validation and practical ideas that she can apply to building and leading a successful business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Natalee Leach recommends a few great podcasts and online resources to help grow a small business, including The Diary of a CEO for mindset and leadership insights, How I Built This for real founder stories, and Smart Passive Income for practical business strategy. She also points to MasterClass, Coursera, and LinkedIn Learning as solid hubs to level up skills in marketing, leadership, and scaling operations — all great for small business growth. What tool or resource would you recommend to grow a small business? Natalee Leach often points to Notion as one of her go-to tools for growing a small business — it's great for organizing workflows, project plans, SOPs, content calendars, client onboarding, and team collaboration all in one place. She also recommends Slack for team communication, Asana or Trello for task management, and Stripe/QuickBooks for streamlined billing and finances. These tools help keep operations smooth, teams aligned, and growth intentional. What advice would you give yourself on day one of starting out in business? According to Natalee Leach, one advice she would give herself is to book a Pilates session or schedule time for yourself in your diary from day one because the business will run over you if you do not. She emphasizes that setting these boundaries immediately is crucial for maintaining a lifestyle that offers longevity rather than constant exhaustion. This self-care allows for quality time with family and friends, ensuring you are not too tired to actually enjoy life outside of work. By prioritizing your own physical and mental strength early on, you can better power through the different phases of business growth. Ultimately, she views scheduling this personal time as a paramount habit that business owners must develop to prevent being derailed by the mental strain of leadership. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: From day dot, make sure you schedule time in your diary for yourself, because the business will run on top of you if you don't — Natalee Leach We are a values-based business that lives by a mission to drive positive change through optimizing people and payroll spaces everywhere — Natalee Leach I believe success is all about the people you work with and building a culture where everyone is heard and feels they belong — Natalee Leach
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    39 mins
  • From $1,500 to a $4.2M Powerhouse: Ryan Hughes of Phil Hughes Office Solutions on Family Legacy, Scaling Smart, Valuing People, and Doing 'Cool Stuff' While Building a Thriving Business in Tasmania. (Episode 757 - Ryan Hughes)

    From $1,500 to a $4.2M Powerhouse: Ryan Hughes of Phil Hughes Office Solutions on Family Legacy, Scaling Smart, Valuing People, and Doing 'Cool Stuff' While Building a Thriving Business in Tasmania. (Episode 757 - Ryan Hughes)
    Dec 28 2025

    In this episode of the Grow A Small Business Podcast, host Troy Trewin speaks with Ryan Hughes, Director of Phil Hughes Office Solutions. They explore the remarkable journey of a family business that scaled a $1,500 investment into a $4.2 million, technology-led enterprise in Tasmania. Ryan details the pivotal move from traditional stationery to digital solutions, the counterintuitive strategy that doubled sales during COVID-19, and the core philosophies of valuing people and fostering a resilient culture. The conversation offers profound insights into navigating family business dynamics, adaptive leadership, and the pursuit of sustainable, innovative growth.

    Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here.

    Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

    And a snapshot of the final five Grow A Small Business Questions:

    1. What do you think is the hardest thing in growing a small business?

      Ryan Hughes shares that the hardest part of growing a small business is finding the right people and then empowering them to act like owners. He believes people are both the biggest challenge and the biggest asset in any business.

    2. What's your favorite business book that has helped you the most?

      Ryan Hughes shares that his favorite business book is "How to Win Friends and Influence People." He says his father gave it to him young, and it shaped how he deals with people and builds strong relationships.

    3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?

      Ryan Hughes shares that he listens to the Grow A Small Business Podcast, especially episodes with people he knows. For relaxation and learning, he also enjoys the Sports Bizarre podcast, which teaches surprising lessons through storytelling.

    4. What tool or resource would you recommend to grow a small business?

      Ryan Hughes shares that ChatGPT, especially the paid version, is one of the most powerful tools for small business growth. He also recommends Aqua Voice, a voice-to-text tool that speeds up emails, quotes, and documentation.

    5. What advice would you give yourself on day one of starting out in business?

      Ryan Hughes shares that he would tell his younger self to enjoy the journey more, not work nonstop, and understand that the business will bring plenty of good moments — so don't miss them by keeping your head down all the time.

    Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

    Quotable quotes from our special Grow A Small Business podcast guest:

    Valuing people is the real engine behind every successful business - Ryan Hughes

    The most important sale you'll ever make is the next one - Ryan Hughes

    Success isn't about growing fast, it's about growing with purpose and balance - Ryan Hughes
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    54 mins
  • From Disney to Deliver Service Now: How Vance Morris Built a High-Growth Service Empire, Mastered Customer Experience, and Scaled Multiple Home Service Businesses While Working Just 90 Minutes a Week. (Episode 756 - Vance Morris)

    From Disney to Deliver Service Now: How Vance Morris Built a High-Growth Service Empire, Mastered Customer Experience, and Scaled Multiple Home Service Businesses While Working Just 90 Minutes a Week. (Episode 756 - Vance Morris)
    Dec 21 2025

    In this episode of the Grow A Small Business Podcast, host Troy Vance Morris, the founder of Deliver Service Now institute, joins the podcast to share his journey from a decade at Disney to building and scaling multiple successful home service businesses. He talks about creating premium customer experiences, growing his companies to a point where he now works only 90 minutes a week on operations, and the strategies he uses to retain loyal clients. Vance also explains how he transitioned from employee to entrepreneur, overcame major financial challenges, and built a strong team culture. His story highlights resilience, smart marketing, and the power of systems in business growth.

    Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here.

    Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

    And a snapshot of the final five Grow A Small Business Questions:

    1. What do you think is the hardest thing in growing a small business?

    Vance Morris has shared that the hardest thing is simply sticking with it. Most people give up too early when they hit financial pressure, setbacks, or slow periods, but long-term success comes from pushing through those tough moments.

    2. What's your favorite business book that has helped you the most?

    Vance Morris has shared that his most valuable business book is "The Ultimate Sales Letter" by Dan Kennedy, which transformed how he approaches marketing and communication with customers.

    3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?

    Vance Morris has shared that he regularly uses MasterClass for high-level learning from experts, and finds it extremely useful for expanding mindset and gaining inspiration from top performers in different fields.

    4. What tool or resource would you recommend to grow a small business?

    Vance Morris has shared that every small business must have a CRM (Customer Relationship Management system) to track clients, marketing, and follow-ups — it becomes essential once your customer base grows.

    5. What advice would you give yourself on day one of starting out in business?

    Vance Morris has shared that he would tell himself "Don't give up." There were many moments when quitting seemed easier, but staying persistent through financial challenges is what led to long-term success.

    Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!

    Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

    Quotable quotes from our special Grow A Small Business podcast guest:

    Deliver an experience your competitors can't copy and your customers won't forget — Vance Morris

    You can't grow a business you're not measuring every single day — Vance Morris

    Freedom in business comes from systems, not from working more hours — Vance Morris
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    36 mins