Growth Stories

By: involve.ai
  • Summary

  • Growth Stories features involve.ai CEO and co-founder Gaurav Bhattacharya, and inspires next-gen leaders with stories from top leaders.
    © 2022
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Episodes
  • Discovering the Next Generation of Voices in Customer Success
    Sep 13 2022

    Alex Farmer, VP of Customer Success at Cognite, brings his great sense of humor to share what he's learned throughout his career, and what he anticipates the future of customer success to look like. In fact, Alex is so passionate about the customer success industry that he created Customer Success Excellence, the world's first awards program dedicated to customer success, and a way to identify the next generation of deserving voices in the CS space.

    Alex recounts a few valuable insights he's learned during his career, and if you'd like read about them, visit this LinkedIn article he recently wrote, Eight Lessons From the First Decade of my Career.'

    Catch the full video of this Growth Stories episode on YouTube, or stream it wherever you get your podcasts.   Alex Farmer is the founder and CEO of Customer Success Excellence. Alex is currently VP of Customer Success at Cognite, an Oslo-based DataOps scale-up, and was also recently named a 2021 Top 25 Customer Success Influencer by SuccessCOACHING. Prior to this, Alex served as VP of European Sales and Customer Success at Incopro, a brand protection technology company, where he led the global customer success, partnerships, onboarding, training, and support functions and the EMEA sales team. Earlier in his career, Alex built the customer success function at HR tech scale-up Fairsail which became one of the fastest-growing tech companies in the UK and was acquired by Sage in March 2017 to form Sage People. He is originally from San Francisco but is located in London.

    ABOUT US:
    involve.ai is an early warning system to identify risk and expansion opportunities in your customer base. This results in complete visibility into your customers, identification of risk and upsell opportunities as well as an ability to scale account management.

    MORE GROWTH STORIES PODCASTS
    Growth Stories Podcasts

    CUSTOMER INTELLIGENCE MOVEMENT
    involve.ai website ► https://www.involve.ai
    Schedule a demo

    Connect with Alex Farmer:
    https://uk.linkedin.com/in/alexanderfarmer

    Connect with Gaurav Bhattacharya:

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    44 mins
  • Holding onto a Vision to Build a Legacy
    Sep 8 2022
    Paul Arambul, Jr. first met with involve.ai's co-founders Gaurav and Saumya in a coffee shop in San Diego and is one of the involve.ai originals, helping close some of our biggest deals. He is the Sr. Director, Business Development, and today, Paul shares his insights on the Growth Stories podcast.

    Growing up in Wapato, Washington on the Yakama Indian Reservation in the Valley, Paul learned the value of a strong work ethic early on when he helped his Grandfather work the farm. Being the first in his family to go to college, Paul's ability to connect with and help others propelled him from living in his car to having property investments and building a vision to cement his legacy. Paul's advice is to "trust your instincts - don't be afraid to fail. You'll regret not taking the opportunities that may be out there."

    Watch this inspiring Growth Stories episode on Youtube, or stream on your favorite platform!

    Paul Arambul, Jr. is the Sr. Director of Business Development for involve.ai, where he gets to work with corporations to solve their customer churn and renewal challenges while making it cost-effective. Connect with Paul to learn how your company can start offering solutions to keep and build your revenue.

    ABOUT US:
    involve.ai is an early warning system to identify risk and expansion opportunities in your customer base. This results in complete visibility into your customers, identification of risk and upsell opportunities as well as an ability to scale account management.

    MORE GROWTH STORIES PODCASTS
    Growth Stories Podcasts

    CUSTOMER INTELLIGENCE MOVEMENT
    involve.ai website ► https://www.involve.ai
    Schedule a demo

    Connect with Paul Arambul:
    https://www.linkedin.com/in/paularambuljr

    Connect with Gaurav Bhattacharya:
    https://www.linkedin.com/in/bhattacharyagaurav/

    FOLLOW US ON:

    LinkedIn ► https://www.linkedin.com/company/involveai
    Instagram ► https://www.instagram.com/involve.ai/
    Twitter ► https://twitter.com/ai_involve
    Join our CI Community, CI.ty ► city.involve.ai

    Show more Show less
    45 mins
  • A Constant Growth Mindset
    Sep 6 2022

    Demar Amacker, Sr. Director, Business Operations at Zift Solutions joins this episode of the Growth Stories podcast and discusses growing his background in sales and rev ops. With each sale, every renewal, or any uptick in customer satisfaction, Demar knows the impact that the holistic vision of sales empowering and enablement can have on his team! 

    Hear from Demar's journey starting out in professional sports marketing, and advancing into sales, CRM, and rev ops. Demar's learning mindset has always kept him focused on a constant growth mentality. Demar shares why revenue operations is a new function and why it plays a key role in so many organizations. 

    You can watch the complete episode on YouTube, or you can listen and subscribe through your favorite podcast platform!

    Demar Amacker is an active thought leader of RevOps in multiple revenue communities and as a champion and engaging member for a number of communities created for marginalized groups. He most recently received recognition for being one of the top 25 RevOps Leaders of 2022 by Revenue.io, has been featured in leadership articles sharing his road to RevOps story & is due to appear on several podcasts throughout 2022.

    ABOUT US:
    involve.ai is an early warning system, like a credit score for revenue retention, that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience.

    MORE GROWTH STORIES PODCASTS
    Growth Stories Podcasts

    CUSTOMER INTELLIGENCE MOVEMENT
    involve.ai website ► https://www.involve.ai
    Schedule a demo

    Connect with Gaurav Bhattacharya:
    https://www.linkedin.com/in/bhattacharyagaurav/

    FOLLOW US ON:

    LinkedIn ► https://www.linkedin.com/company/involveai
    Instagram ► https://www.instagram.com/involve.ai/
    Twitter ► https://twitter.com/ai_involve
    Join our CI Community, CI.ty ► city.involve.ai

    Show more Show less
    31 mins

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