• Hacking The Hotel Business: An Insider’s Guide To 5-Star Status | with Anthony Melchiorri & Marc Beckman

  • Jun 25 2024
  • Duración: 1 h y 10 m
  • Podcast

Hacking The Hotel Business: An Insider’s Guide To 5-Star Status | with Anthony Melchiorri & Marc Beckman  Por  arte de portada

Hacking The Hotel Business: An Insider’s Guide To 5-Star Status | with Anthony Melchiorri & Marc Beckman

  • Resumen

  • Anthony Melchiorri might just be America's Favorite Hotel Expert.

    Anthony was the GM of some iconic New York City Hotel such as the The Plaza, the Algonquin Hotel, and The Lucerne. He also GM-ed the Nickelodeon Hotel and Resort in Orlando, Florida.

    After his hotel career, he created and produced the hit Travel Channel show Hotel Impossible. He also has other spin-offs such as No Limits, Extreme Hotels, 5-Stars Secrets, and now his new series Hotel All-Stars.

    Anthony is a champion of the hospitality industry and one of the most knowledge in the game. In this episode, we talk about his challenging upbringing in Brooklyn to his triumphant career in the hospitality industry. He discusses the impact of the Air Force on his life, his rise in the hotel business, and his significant accomplishments at iconic hotels like The Plaza, The Lucerne, and The Algonquin. He digs into his philosophy on service, the importance of employee morale, and the role of technology in enhancing guest experiences. The discussion also covers how to handle notorious hotel histories, problematic guests, and security concerns, culminating in Anthony's vision for the future of hospitality.

    Sign up for the Some Future Day Newsletter here: https://marcbeckman.substack.com/


    Episode Links:

    Creator and Host of Hotel Impossible

    President of Argeo Hopitality

    Co-host of the No-Vacancy podcast

    LinkedIn

    Instagram

    Facebook

    Twitter

    Youtube

    Hotel All-Stars


    To join the conversation follow Marc Beckman here:

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    Instagram

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