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High Reliability Requires Empathy
Mar 1 2024
Length: 33 mins
Podcast

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High Reliability Requires Empathy

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Summary
Does building a culture of high reliability help caregivers show empathy to patients and to each other? Listen as host Steph Bayer and Cleveland Clinic Associate Chief Safety Officer, Dr. Amrit Gill discuss how empathy is key to building a culture of open communication, psychological safety, accountability, and high reliability.

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