• How AI is Changing the Way We Communicate

  • Aug 19 2024
  • Length: 24 mins
  • Podcast

How AI is Changing the Way We Communicate

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  • Summary

  • Learn more about RingCX https://activateCX.arroyo360.com/ringcx
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    Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation!

    Chapters:
    00:00 What is the RingCX Strategy?
    04:40 Moving the Contact Center Forward in the Journey
    08:26 Betting the Farm
    11:28 Data is the New Oil
    14:01 Wisdom gained from Lessons Learned
    16:06 What we can expect next?
    18:35 Head over Heals
    21:56 The Non Sales Pitch
    23:26 Closing

    #podcast #contactcenter #ai #customerservice #salesstrategy
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