Ian Hynes has over 40 years of international investigative experience, and is a world-leading expert and an award-winning practitioner of investigation, particularly the ‘science of investigative interviewing’. 

He was the Strategic Investigation Interview Manager for a major UK police force for 12 years until August 2014 during which time he authored investigation policy, developed practice, and had responsibility for competencies and standards, reviewing investigations globally. His investigation strategies and tactics have withstood challenge and scrutiny from the highest courts in the UK and beyond. A number of those strategies concerned serious criminality and misconduct in healthcare settings.

It was during this time that his interest in FTP investigation was ‘piqued’, observing first-hand serious miscarriages of justice both criminally and civilly, alongside plummeting investigation standards.

Driven by those experiences, in 2014 Ian founded Intersol Global, a company with a clear philosophy and values that recognise just how poor investigation practice can destroy lives, livelihoods, and careers. With his team, he set about applying investigation standards and competencies that were relevant and proportionate to the civil sector, including FTP investigation.

Intersol Global are now a team of over 40 of the most qualified and experienced civil investigators in the UK and train, qualify, advise, and conduct workplace discipline investigation across several sectors, including healthcare. Recognising that FTP panels make decisions based entirely on meaningful reliable detail and accuracy, they developed and deliver the only externally regulated qualification in the world to conduct workplace investigation meetings (investigative interviewing).

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