How to Wow

By: Nic Welsh
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  • Summary

  • Are you a business who wants to make more money? Want to keep your customers coming back time and time again? Want to end those feast and famine months?

    How to Wow is the podcast that gives you all the ways to keep your customers coming back for more, increase how much they spend with you and become the most recommended in your industry. Hosted by Nic Welsh, each episode is jam packed with ways you can elevate your business to new levels. There are easy takeaways at the end of each episode that you can start using today. Nic has over 20 years experience managing customer facing teams across the corporate world and running her own businesses. Nic knows how to make your customers go WOW! and create customer loyalty.

    Make sure you listen and subscribe every Thursday.


    Hosted on Acast. See acast.com/privacy for more information.
    Nic Welsh
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Episodes
  • Everybody Matters with special guest Alex Jay Lynam

    Everybody Matters with special guest Alex Jay Lynam
    Sep 26 2024

    We kick off our Everybody Matters mini series with the amazing Alex Jay Lynam. Alex is an intentional speaker, consultant and trainer supporting and championing business owners and community leaders through their journey of LGBTQIA+ inclusion so that they can have authenticity and inclusivity embedded into their culture. Alex will be talking with Nic about the barriers experienced by the LGBTQIA+ community when they buy from businesses. As always, there will be takeaways for you to start using in your business to start becoming actively inclusive.


    You can connect with Alex on Instagram at https://www.instagram.com/beyondthebinary4


    Alex's website is www.beyondthebinarywithalex.co.uk


    Make sure you join Alex's Rainbow Rally challenge starting on Monday, 30th September 2024 at https://beyondthebinarywithalex.co.uk/rainbow-rally.../


    Freebie just for you from Alex: https://www.canva.com/design/DAGL3uC6gLo/eNfxZ1hgQ3KoC4BhrHHfAQ/view?utm_content=DAGL3uC6gLo&utm_campaign=designshare&utm_medium=link&utm_source=editor



    Hosted on Acast. See acast.com/privacy for more information.
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    39 mins
  • How to Wow - Everybody Matters Mini Series is Here!

    How to Wow - Everybody Matters Mini Series is Here!
    Sep 22 2024

    Is your business actively inclusive and accessible to everyone?


    Our new How to Wow Everybody Matters mini series will bring you insights from 5 amazing guests talking about their lived experiences with Nic. There will be conversations around LGBTQIA+, fatphobia, disability and accessibility, minority communities and neurodiversity.


    Make sure you listen to the next 5 episodes to help expand your understanding and as always there will be takeaways for you to implement in your business.


    Hosted on Acast. See acast.com/privacy for more information.
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    1 min
  • Which plus 1 are you bringing to the party?

    Which plus 1 are you bringing to the party?
    Sep 19 2024

    Which plus 1 are you bringing to the party? Are your customers loving your plus 1 so much that they always want them to be there every time or is your plus 1 the one nobody wants to stick in the kitchen with?

    In this episode Nic talks about her absolute favourite part of the customer journey. If you have listened to previous episodes, you will already know what this is!


    You can follow Nic on Instagram at https://www.instagram.com/the_customer_experience_pro


    Let us know what plus 1s you have in your business by emailing us at hello@nicwelsh.co.uk




    Hosted on Acast. See acast.com/privacy for more information.
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    20 mins
Economics
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