Shahar Chen, the CEO and Co-Founder of Aquant, discusses how AI is transforming the service industry. Aquant provides a personalized AI Co-Pilot platform for service organizations, helping them provide better service to their customers. The company leverages AI to tap into the data and knowledge of service organizations, including manuals, troubleshooting guides, and service history, to provide accurate and reliable support to technicians. Shahar also talks about the 2024 Industrial Machinery Benchmark Report released by Aquant, which highlights the challenges and solutions in the industry.

Scotchman Industries is a manufacturing company located in Phillip, South Dakota. They specialize in hydraulic ironworkers and cold saws, with 13 different models of ironworkers. The company has a strong focus on recruiting and retaining skilled workers, often hiring from the local community and reaching out to younger generations. They have a diverse workforce, including husband and wife teams and multiple generations of families working together. The plant tour showcased their warehouse, manufacturing processes, and various machining processes.

Scotchman Industries is a manufacturing company located in Phillip, South Dakota. They specialize in hydraulic ironworkers and cold saws, with 13 different models of ironworkers. The company has a strong focus on recruiting and retaining skilled workers, often hiring from the local community and reaching out to younger generations. They have a diverse workforce, including husband and wife teams and multiple generations of families working together. The plant tour showcased their warehouse, manufacturing processes, and various machining processes. Part two of the tour will be covered in the next episode.