We’ve all been there…your company or team is accustomed to vetting a certain amount of leads/bids on a regular basis. What happens though when the amount of leads/bids during a certain period of time goes up drastically beyond what you typically handle?

How do you respond to them, schedule them, and most importantly, follow up with them?

CRM’s are a great way to do this, to automate this and to make sure you aren’t losing out on opportunities because you forgot to call a lead or follow up with a bid, etc.

Listen in and see what steps you can take without spending a ton of cash to make your life easier and more profitable!

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We hear it so much nowadays: “This workforce isn’t what it used to be,” etc. Well, we can keep complaining about it or we can help change it. How do we do that you may ask? It starts within the walls of our own homes.

Teaching our kids to do and accomplish hard things is so important. If we want future employees who we can trust to do the job right and get things done, even when it’s tough, we need to teach our kids to do the same.

Letting them fail, speaking truth to them, and being true to your own word, will prove helpful. Make them get jobs as they get of age and make them do chores as they live under your roof.

I’m definitely not a professional in the matter and I’m far from a perfect parent, but maybe I have a few thoughts that might inspire some ideas for you and your children.

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How many of us have dealt with a particular problem over and over again in your businesses?

First you need to think: how can I prevent this problem from recurring? Second: what steps do I or my team take to solve this problem when it does happen?

As leaders and owners we can keep ourselves up at night with what if scenarios and be our own worst enemy. Or we can put insurance policies in place (ie inspections and additional training from experienced staff). We also need to trust in your abilities, that you made the right call and you did all that you could do.

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Sales is the lifeblood of a company. How much easier is it if you have a differentiator that makes you stand out from the crowd? That helps you to offer more value to your customers.

With sales being the life of the company, it’s not the end all solution. What if you don’t know your labor costs or supply costs and you're bidding out and selling jobs with the wrong margins? It’s like having a hole in your boat and adding more sales to the equation is just making the hole bigger! This is where knowing your numbers is so important.

Technology is amazing right now! If you aren’t taking advantage of what’s out there you are going to be behind. Let’s talk about all of this today and how we can take our businesses to the next level!

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Camille has been in the crepe-making business for over 12 years now. Many people think owning a food truck is just showing up, bringing some ingredients, and flipping on the light, and BOOM! Here comes the money!

What they don’t know is that understanding your income statement and providing a consistent product is most of the battle.

This is the difference between companies that come and stay and companies that come and go. It’s the “boring” information that you need to know day-in and day-out to be successful, and obviously you have to make an amazing crepe as well! ;)

Check out this episode, as host Spencer Ward learns Camille’s full story.

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Find Camille’s Crepes on Social Media:

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If you are constantly trying to improve your team or business but you’re still feeling like there is something missing or disconnected, try conducting regular employee reviews.

These are great opportunities to meet with your teams to hear what they are dealing with and possibly what you’re not seeing from your perspective.

It’s a game changer and a great way to streamline your processes and systems. Not to mention you get to meet some hidden rockstars on your team that you can start building off of.

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If you were like me years ago, you went by the word of your bookkeeper and CPA as to whether you were making money month in and month out, and not really looking at the books yourself. It’s time to stop that foolishness and start dedicating a few minutes each month to reviewing your financial statement to check for key indicators.

If you and your bookkeeper haven’t organized your financial statement, AKA P&L statement, check out our previous episodes that tackle that in detail.

For this discussion, host Spencer Ward focuses on understanding personal add backs in the P&L, within the scope of your overall profitability.

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Are you worried that you might be unorganized? Are you the type of person who checks your business bank account several times a day to know if you can make certain decisions or not? Do you wonder why you aren’t making the money you expected from your business?

I’m here to tell you that if you do just a couple of things differently every month, you can drastically change the outcome of your business! You don’t have to wait until the end of each month for your bookkeeper or CPA to tell you whether you made money or not. It’s time to take the ball and run with it, and this is how you do it!

Spend a few minutes with host Spencer Ward, who tells us how he brought clarity to his own business operations, all in this episode.

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