In this podcast Michelle and I discuss how to become a trusted member of the team and learn to become the lead dental assistant. Learning how to communicate and the fundamentals of delegation. Michelle has been with Ballantyne Endodontics For 15 years and became clinical leader. Michelle Allen bio

Discount code : ZENONE for $400 off both the independent and The Independent + The collective (which is the coaching option). The next 8 week class starts on May 1st!

Shortcuts:

(0:00) - Podcast Intro

(01:10) - Balancing Act of day to day activities

(03:59) - What is the role of Lead Assistant

(06:56) - Responsibilities of a Lead Dental Assistant

(09:30) - Hiring the right people

(10:38) - Did your pay go up?

(12:17) - $45/hour Assistant, is it possible?

(14:35) - Is there a ceiling?

(16:43) - How to build trust between a doctor and a dental assistant

(23:16) - Non Verbal Communication in clinical settings

(25:35) - Sequence of procedures is a foundation for successful non verbal communication

(28:24) - Why is it so hard for practice to master non verbal communication

(30:32) - What is the goal for the course?

(33:53) - The reason for Polished Academy name

(34:32) - Do you have training for general practice dental assistant

(36:44) - How do you plan to manage the Full Time job and Coaching other offices?

(38:10) - What’s wrong with the current definition of a Dental Assistant

(39:40) - Michelle’s Story

(41:45) - You should do more in life and take on more responsibilities/challenges

(44:26) - What’s next?

(48:21) - What would you tell someone who is just starting out in the endo practice as an assistant?

Instagram ⁠https://www.instagram.com/MichelleAllen_DA/⁠

More information about the course: ⁠https://polishedacademy.vipmembervault.com/⁠

Reference ⁠https://a.co/d/j9nQO6W⁠

DISC assessment - ⁠https://www.discprofile.com⁠

Unreasonable Hospitality - ⁠https://a.co/d/4VnNM0e⁠

4000 Weeks - Time Management for Mortals - ⁠https://a.co/d/07zZnVh⁠