In this episode of Building Success Stories, Ann Donnelly interviews James Rubino, Co-Owner of LakeGeorgeVacay.com, a luxury vacation rental management company. They discuss the inception of the business, the unique offerings that set it apart in the market, and the importance of creating memorable experiences for guests.

James shares insights on navigating the luxury rental market, the significance of concierge services, and strategies for marketing during different seasons.

The conversation also touches on the role of technology in enhancing guest convenience and offers valuable advice for property owners and guests alike.

Key Takeaways

• LakeGeorgeVacay.com was created to fill a void in the luxury vacation rental market.
• The business aims to provide a resort feel for families and create lasting memories.
• Concierge services are being added to enhance guest experiences.
• Marketing strategies differ between peak and off-seasons.
• Technology, such as mobile apps and smart locks, improves guest convenience.
• Property owners should do thorough research before entering the short-term rental market.
• Guests should have a checklist of amenities and preferences when booking.
• Direct booking can save guests significant money compared to platforms like AirBnB.
• Community involvement is crucial for building a successful business.
• Creating unique experiences is key to standing out in the vacation rental market.

More Information:

• LakeGeorgeVacay.com
• Ann Donnelly Marketing & Business Consulting
• Ann Donnelly Success Stories