In today's A.P. Nation call, host Jaak delves into the essential topic of customer retention and how to effectively keep your customers engaged. Originating from Estonia, Jaak emphasizes the importance of note-taking for better memory retention. Participants from various countries, including Bosnia, Sweden, and the USA, joined to gain insights into customer retention strategies, underlining the significance of building long-term relationships over just focusing on sales. Jaak introduces the 2080 rule, highlighting that 20% of efforts yield 80% of results, and stresses that smart, systematic customer retention can add substantial value to your business. The discussion begins with compliance, advising affiliates to thoroughly understand and adhere to regulations to ensure transparent interactions with prospects. Jaak advises to always under-promise and over-deliver, emphasizing the pitfalls of making exaggerated claims. He shares personal anecdotes, illustrating the negative impacts of over-promising and the importance of setting realistic expectations. Knowing your products is another crucial point. Affiliates should have a deep understanding of the products they sell to answer customer queries confidently and build trust. Understanding customers is key. Jaak discusses the different types of products that might suit various customer preferences and stresses the importance of knowing their needs and behaviors. He shares personal stories to illustrate the importance of product knowledge and how it can affect customer satisfaction. Jaak also emphasizes the importance of having a long-term plan for both affiliates and customers. He advises setting clear goals to stay focused and motivated, and to assist customers in creating their own plans to enhance their investment journeys. The concept of having "skin in the game" is highlighted, where Jack stresses the moral obligation and practical benefits of using the products you promote. Setting standards before prospecting ensures confidence and transparency in customer interactions. Jaak shares experiences of dealing with drawdowns and losses, advising affiliates to use conservative settings and be transparent about their results. During prospecting, the product is secondary; building trust and preparing customers for the long-term nature of investments is primary. Jaak highlights the importance of preparing customers for market fluctuations and ensuring they understand the risks and rewards involved. After-sales support is crucial. Jaak emphasizes maintaining periodic contact with customers to ensure their satisfaction and gain valuable feedback. Customer monitoring through tools like MyFXBook can help track customer accounts and provide timely assistance. Building support systems using AI, social media, and other tools can enhance customer communication and engagement. Jaak stresses the importance of regular communication to keep customers informed and address their concerns promptly. Being a role model by sharing actual results and experiences can inspire customers to adopt responsible product use. Jaak advises affiliates to admit their mistakes to build relatability and trust. Finally, Jaak highlights the importance of availability, encouraging affiliates to be responsive and approachable for their customers. By implementing these strategies, affiliates can significantly improve customer retention and satisfaction, fostering long-term business growth. Ready to unlock new income streams? Start earning by sharing the benefits of Auvoria Prime with your network. For more details or to join as an affiliate, contact our Support Department here: https://auvoriaprime.com/support Seize this opportunity and transform your financial future with Auvoria Prime today!