Leaders in Medical Billing

De: Chanie Gluck
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  • Resumen

  • Leaders in Medical Billing is a podcast about leaders in our industry that are growing, disrupting and paving the way for innovation!
    ©4D Global
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Economía Enfermedades Físicas Hygiene & Healthy Living
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Episodios
  • Bots, AI, & the Future of Billing at AdvancedMD with Angela Mcoy

    Bots, AI, & the Future of Billing at AdvancedMD with Angela Mcoy
    Apr 21 2025

    In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space.

    Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles and responsibilities others hesitated to take. She discusses how AdvancedMD is leveraging bots, managing offshore vendor relationships, and investing in AI to improve operational efficiency to enhance the billing experience for clients. Angela shares AdvancedMD’s philosophy behind building your own AI tools versus white-labeling existing technology.

    Tune in to Angela’s insights on RCM innovation, leadership development, and the future of AI in medical billing!

    Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.

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    23 m
  • How AI Voice Agents are Transforming Healthcare with Ankit Jain

    How AI Voice Agents are Transforming Healthcare with Ankit Jain
    Mar 17 2025
    In this episode of Leaders in Medical Billing, Ankit Jain, co-founder and CEO of Infinitus Systems, discusses how AI voice agents are changing the healthcare industry. With a background in AI venture capital investment and experience launching two successful tech startups (including a Google acquisition), Ankit shares how Infinitus is eliminating inefficiencies in billing workflows by automating phone calls for tasks such as benefit verifications, prior authorization checks, and claim status updates. He explains the role of AI co-pilots and AI agents alongside humans, how they improve billing team productivity, and why security and compliance are critical when implementing AI in healthcare. Ankit also provides insights into the future of AI in medical billing, the challenges of scaling AI technology, and how automation can reduce healthcare worker burnout while improving the patient experience. With over five million AI-powered calls handled, Infinitus is already working with some of the largest healthcare organizations to streamline administrative tasks and enhance operational efficiency. Ankit shares insights into the future of AI, including risks and how it can improve our entire healthcare system. Tune in to learn how AI-driven automation is reshaping the medical billing industry and why billing companies should consider adopting a comprehensive voice AI platform. Learn more about Infinitus on their website: https://www.infinitus.ai/ Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.
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    28 m
  • CDI, Leadership, & Innovation: Improving Healthcare Systems Worldwide with Paula Hall

    CDI, Leadership, & Innovation: Improving Healthcare Systems Worldwide with Paula Hall
    Apr 1 2025
    In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led transformative revenue cycle and healthcare improvement projects across the United States, India, Africa, the Middle East, and beyond. Paula shares the story of how she became part of one of the first outsourced U.S. billing project to India to jumpstart her global career. She discusses the evolution of international healthcare systems and highlights the importance of Clinical Documentation Improvement (CDI) in driving better patient outcomes and reimbursement. Now based in Dubai, Paula is launching an internationally accredited online CDI course, empowering healthcare professionals worldwide to strengthen their documentation skills. From training over 250 physicians to consulting on setting up and managing healthcare facilities in the UAE, her passion for global healthcare excellence is unmatched. Whether you're a billing company owner, CDI professional, or healthcare leader—this episode is packed with years of experience, strategy, and inspiration across borders. You can learn more about Paula’s CDI course here: www.cdi.training And her consulting business here: https://innovationplus.ae/ Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.
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    36 m
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