• Learn AI Secrets of Business Leaders

  • Aug 12 2024
  • Length: 33 mins
  • Podcast

Learn AI Secrets of Business Leaders

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  • Summary

  • Get your AI Sorted https://activateCX.arroyo360.com

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    Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai ot GET and KEEP customers.


    Don't forget to subscribe for more tech updates!


    Chapters

    00:00 The Cognigy Origination Story

    01:07 Having the Senior Leadership Conversation

    03:00 Is There a Dystopian CX?

    04:24 Are You a Human?

    06:56 The Act of Pre-Training the AI

    08:30 The Cognigy Source of Truth

    13:18 A Lifelong Journey of Iteration

    24:51 Innovation includes Ethics

    26:33 Flying Cars and Contact Centers

    32:18 Today is a Better Day

    33:19 Closing


    #podcast #contactcenter #ai #customerservice #salesstrategy
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