Learning to Thrive

By: Courtney Parfitt & Michaela Vernon
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  • Summary

  • On the Learning to Thrive podcast, we share stories, lessons learned, and practical tools to help your business go from surviving to thriving.

    Reach us at: contactlearningtothrive@gmail.com
    © 2024 Learning to Thrive
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Episodes
  • Ep. 31 - Handling Customer Issues

    Ep. 31 - Handling Customer Issues
    Sep 25 2024

    In today's episode of the Learning to Thrive podcast, we are discussing how to provide exceptional customer service using the HEAT model. In the world of youth sports, it is inevitable that we encounter parents who are advocating for their child's needs, each of which are unique. The HEAT model is our guiding framework for providing unparalleled customer support, allowing us to help those families find the solution that is right for them.

    Send us a text

    Reach us at: contactlearningtothrive@gmail.com
    Find more Learning to Thrive: thrivegym.mykajabi.com

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    16 mins
  • Ep. 30 - Pyramid Check in

    Ep. 30 - Pyramid Check in
    Sep 24 2024

    Join us as we take a moment to pause and reflect on our journey with the Thriving Pyramid. We are diving deep into an honest assessment of how we've been integrating the principles of the Thriving Pyramid into our daily lives. We'll share our personal successes, and the challenges we've been facing with the start of the new school year and the changing of the season. We hope you'll use this check-in as a chance to reflect on your own path as well!


    Episode Links:


    Thriving Pyramid Pt. 1
    Thriving Pyramid Pt. 2
    Thriving Pyramid Pt. 3
    Thriving Pyramid Pt. 4
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    Rule of 4 Weeks Blog/Quicksheet
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    Show Links:

    Send us a text

    Reach us at: contactlearningtothrive@gmail.com
    Find more Learning to Thrive: thrivegym.mykajabi.com

    Find Us on Instagram
    Find Us on Facebook
    Find Us on Tik Tok
    Show more Show less
    14 mins
  • Ep. 29 - Raving Fans

    Ep. 29 - Raving Fans
    Sep 19 2024

    In this episode of the Learning to Thrive podcast, we're exploring the transformative concepts behind Ken Blanchard's iconic book, "Raving Fans." Join us as we delve into the art of turning customers into your biggest advocates, a principle that resonates deeply with our mission to foster a thriving community.

    Episode Links:

    Ep. 15 - Be Easy to Do Business With
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    Raving Fans Book
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    Show Links:

    Send us a text

    Reach us at: contactlearningtothrive@gmail.com
    Find more Learning to Thrive: thrivegym.mykajabi.com

    Find Us on Instagram
    Find Us on Facebook
    Find Us on Tik Tok
    Show more Show less
    14 mins
Management Economics
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Profile Image for diane

Great insight and relevant leadership skills training

I love the way that Courtney and Michaela have taken the lessons learned  from 16 years of operating Thrive, and  share it in a way that is relevant not just in the sports industry but for anyone dealing with people on a day-to-day basis. Their insights on listening, communicating, and leading by example are all things that transfer seamlessly to my work in healthcare.
Great job Courtney and Michaela! 

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