In this episode, we dive into the incredible journey of Robin Barton, a seasoned professional who has dedicated over a decade to public safety roles, including Communications Officer, Communications Training Officer, Communications Supervisor, Tactical Dispatcher, and Hostage/Crisis Negotiator. Robin's extensive experience in managing crises and maintaining composure under pressure has uniquely positioned her to understand the critical gaps in training for veteran dispatchers. Driven by a passion for continuous learning and improvement, Robin founded Crisis IQ LLC in early 2024. Her company aims to provide advanced training that is not only essential for professional growth but also engaging and inspiring. Join us as we explore Robin's path from public service to becoming a Corporate Trainer and the visionary behind Crisis IQ LLC.


Connect with Robin below |

IG: crisis_iq_911

X: CrisisIQ

Facebook: Crisis IQ

LinkedIn: Crisis IQ

www.crisisIQtraining.com

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Remembering Officer Tara O'Sullivan

You never want to lose an officer; it's honestly the worst-case scenario. Early in my career, we lost one of our own. It was one of the hardest days I've ever experienced and a stark reality of this job that every 911 dispatcher has to understand. This week’s episode falls on the anniversary of Officer Tara O'Sullivan's passing, and I felt compelled to remember her.

Tara served with bravery, dedication, and an unwavering commitment to her community. Her sacrifice is a profound reminder of the dangers our law enforcement officers face every day to keep us safe. Tara's vibrant spirit and passion for helping others left an indelible mark on everyone she met. Her legacy of service and sacrifice will never be forgotten.

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Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's extending its reach to support our first responders.

In this episode, we dive into the world of moral distress and why our frontline heroes need to prioritize their mental well-being. Dr. Brock shares her journey in developing the ReST program and its remarkable impact on those who put their lives on the line every day.

From her unique background as the first Asian American woman to earn a doctorate in theology to her personal experiences growing up in a military family, Dr. Brock brings a wealth of knowledge and empathy to the table.

Discover how the VOA|ReST4FirstResponders program is helping fire, police, EMTs, and ER staff navigate their challenges and find resilience.

Follow this link to learn more and schedule a session today!

https://rest4firstresponders.com/schedule-a-session/

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In this episode, we are joined by a seasoned Consultant and Trainer with 15 years of experience as a dispatcher, trainer, and system administrator in emergency services.

We dive into the critical topic of Holistic Wellness and explore the need for designated Chaplains in dispatch.

Our guest shares their invaluable insights and experiences, shedding light on the importance of comprehensive support for dispatchers.

Tune in to discover more about how these elements can enhance the well-being and effectiveness of emergency service professionals.

You can connect with Brandi and her services at
emergempowered.com

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Let’s Talk Dispatch celebrated its 100th episode with a live stream packed with surprise guests and giveaways! If you joined us live, thank you! If you missed it, here's an edited version of our live-streamed episode. A huge shoutout to my incredible guests: Dominique Mathis from Hello911 LLC, Cassie Sexton from Mindbase, and Ryan Dedmon from the 911 Training Institute. Thank you all for your love and support—we couldn’t have made it to episode 100 without you!

Hello 911 LLC
https://www.hello-911.com/

911 Training Institute
https://www.911training.net/

Mindbase
https://getmindbase.com/

Make sure to check out my guests awesome sites!

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Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates and delivers innovative curriculums on these topics and serves as 911 Training Institute lead consultant, helping agencies optimize team performance, relationships, and morale. Tune in to gain insights from his extensive experience and expertise.

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Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast.

Make sure to give them a follow on Instagram @911deltatethered4life

And tune in to their awesome podcast on Apple and Spotify or wherever you listen to podcast.

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We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey.

Rachel's career has been nothing short of remarkable. With years of experience at the FBI, she honed her skills as a forensic interviewer, delving into the depths of human experience to uncover truths and provide support to those in need. Now, she's taken her expertise to new heights by founding a company that offers trauma-informed, evidence-based mental health counseling, free from judgment and stigma.

Join us as Rachel shares her insights, experiences, and the lessons she's learned along the way. From her time at the FBI to her current endeavors in mental health advocacy, Rachel's journey is both inspiring and illuminating.

Tune in to discover how Rachel is making a profound impact in the lives of trauma survivors, first responders, and countless others, and learn how her approach to healing through trauma is changing the conversation around mental health.

Below is where you can connect with Rachel and the resources we mention in the show.

Forensic Consulting and Training - https://rachelmurdock.podia.com/

Linked In - https://www.linkedin.com/in/rachelnmurdock?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

Beyond the Storm Behavioral Health - FB: https://www.facebook.com/profile.php?id=61557603728527,

Insta: https://www.instagram.com/beyondthestormkc?igsh=Mmc0czh3NzhubTdn&utm_source=qr -

Website - www.beyondthestormkc.com

First Responder Behavioral Health Network (FRBN) - https://www.facebook.com/profile.php?id=61557774963724

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