• Using Defined Standards to Manage Risk...
    Jul 23 2024

    Using a framework to find gaps in your organization is a great way to improve your security posture. Have you thought about using the same framework with your clients? I think you find this discussion with Jim Harryman of Kinetic Technology Group a real eye-opener to the opportunities you have to reduce risk within your own company and that of your clients.

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    37 mins
  • Fireside Chat Control 16
    Jul 16 2024

    We are finally talking about Application Software Security with Matt Lee of Pax8. We went deep on a few safeguards and found some tangents.

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    43 mins
  • Cybersecurity Training Works
    Jul 9 2024
    Ever wonder what the world outside of IT does with cybersecurity awareness training? If they don’t engage with an MSP, how many do it at all? I sit down with Jennie Johnson of TCE Company to get her perspective on transitioning from the world of education (K12) to working in the IT Managed Services space. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support
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    31 mins
  • Email Automation Overload
    Jul 2 2024

    We have all configured Email automation at some point and we often use systems and tools that automate email notifications with actions or instructions. With that being said, how often do we check in on the recipient as to whether or not the action and instructions are being followed. Listen to Charles Love of ShowTech Solutions share his experience and resolution when it comes to email automation as it pertains to Security Awareness Training.

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    32 mins
  • Achieving the CompTIA Cybersecurity Trustmark
    Jun 25 2024

    Talking through the CompTIA Cybersecurity Audit outcome with Jim Harryman of Kinetic Technology Group. Obtaining the Trustmark is no small feat and requires dedication and effort by the entire organization. In this episode, we will talk about where they find themselves as they navigate the next twelve months as they prepare for the next audit.

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    26 mins
  • Fireside Chat Control 15
    Jun 18 2024

    We find ourselves getting closer to the end of CIS Top 18. In this episode, Matt Lee of Pax8 and I discuss Service Provider Management. Matt does an excellent job of laying out a success path for any MSP to implement. You should note that this is a non-technical control.

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    30 mins
  • ITN Secure Session Recap
    Jun 11 2024

    If you didn't get a chance to attend the sessions on MSP+ Playbooks or tabletop exercises, then join Matt Topper and me as we recap some of our interactions with attendees and feedback from both our sessions. In this episode there are no fire alarms.

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    29 mins
  • When do MSP Clients Call?
    Jun 5 2024
    Ever feel like a punching bag when the phone rings and you have an upset client? Do you communicate with your clients outside of IT support? I sit down with Morgan Barse of Wing Woman to talk about Marketing and how the majority of marketing needs to start after you onboard your client. I learned a lot from Morgan's insights, and I think you will, too. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support
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    30 mins