• Unsportive Manager - MAC063
    Jul 29 2024
    I was hosting a coaching call the other day and I wanted to share the problem that we discussed in case you are experiencing a similar situation. The person I was speaking to has an issue where their manager is actively sabotaging their career development. If you want to be successful, you have to take control of your career because no one else will do it for you. And when your leader creates roadblocks that prevent you from growing the way that you wish, it becomes even more important to own your own career. If you find yourself in a similar situation, the first thing you need to do is to try to identify why your leader might be behaving this way. Your manager may have some form of bias. This could be a form of prejudice such as racism or sexism that should be addressed with HR or it could just be as simple as playing favorites with others on the team. Your manager might feel threatened by you. There are several reasons why your manager could have these feelings from being a below average performer to being new to the role. Another reason that your manager may not support you is that they may just not be aware of what it actually takes for you to advance. Though, if you have been following this podcast for any length of time, I regularly encourage you to have career conversations with your leader to ensure that they are invested in your development. By understanding the source of the problem, you can adjust your approach towards finding a resolution. Start by having a conversation with your manager for feedback on your performance. Prior to this conversation, review Episode 012 - Receiving Effective Feedback (https://www.managingacareer.com/12). It may be a difficult conversation given the contentious relationship you may have, but it is important to maintain a level of professionalism and avoid getting defensive about anything your manager says. Ideally, you don't react at all to any faults that your manager indicates -- whether true or not. Even if they are actively preventing your progress, there will still be items that they think you should work on. Your goal with this feedback is to spend the rest of the year generating evidence to counter each believe. For instance, if there are skills that your leader thinks you are weak in, look for training that can supplement your abilities and try to find opportunities to showcase them to your organization. Use this evidence during your performance review to prove that these are not weaknesses. If your leader believes that you have issues related to your performance on assignments or projects, create a weekly status report. Review Episode 044 - Reporting Status (https://www.managingacareer.com/44) for some guidelines on what makes a good status report. This status report should be sent to your manager, the project manager, and your manager's leader. It is important that your status report include not just the activities that you have completed or made progress on, but also the value that those activities provide to the company -- in dollar amounts if possible. Additionally, relate the status back to your annual goals and your personal career goals. By documenting your performance with a full circle view and sending it to a wider audience, you ensure that your manager is not the only person aware of your performance. When it comes time for your annual performance review, you can summarize the details from all of your status reports and provide details of which of your goals you have completed. Another strategy to help you when your manager is blocking your career progress is to find an advocate. Episode 029 - Building A Network (https://www.managingacareer.com/29) can give you techniques for meeting and identifying potential advocates. Ideally, your advocate would be someone who is in your organization as either a peer or a senior leader of your manager so that their opinion has weight. When your performance is discussed among the leaders, having and advocate can ensure that someone will be speaking positively about you instead of just hearing the biased opinion of your manager. If none of these strategies improve the situation, the more severe options is to look elsewhere. If you have an advocate, they may be able to help your find an internal position that you can transfer to. Just be sure to do your homework to ensure that the new situation isn't just perpetuating the problem. If your would-be new manager is friends with your current manager, any bias may carry forward. If there are no internal positions -- or at least none that provide the opportunities you want -- the next step would be to look outside of the company. If you are facing a challenging situation at work and could use a career coach, reach out to me via the Contact Form at ManagingACareer.com (https://www.managingacareer.com/contact/). I'll schedule an introductory session much like the one that ...
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    6 mins
  • Mid-year Goal Review - MAC062
    Jul 22 2024

    At the time of this episode, we're a little more than halfway through the current year. Most companies have an annual goal setting process and it's a good time to check in on your progress towards those goals. Waiting until the end of the year to review your progress doesn't give you enough time to react and adjust to ensure success.

    In Episode 47 - Annual Goal Setting (https://www.managingacareer.com/47), I go through several frameworks you can use to help define your goals. If you followed the guidelines I provided in that episode, you should have a series of goals that align with the corporate strategies but still provide opportunities for growth and advancement of your career. Each goal should consist of some sort of long-term objective and a list of supporting activities that will help you achieve the objective.

    As part of a mid-year evaluation, you should review each of the supporting activities and update the status of them. How many of those activities have you completed? How many have had significant progress? Of the ones that haven't been started, what is preventing your progress?

    One aspect of the IDP that I encourage is the section that documents your Successes -- see Episode 39 for more details on this part of the IDP (https://www.managingacareer.com/39). With this review of your progress against your goals, you have an opportunity to boost your motivation by acknowledging the success you have had so far this year and also to spur action knowing that there is still time to achieve everything that you set out to achieve for the year.

    Now that you know where you stand with respect to your goals, consider whether they are all still valid. Companies will adjust their goals based on any events going on in the wider market. The priorities of your team may have shifted. Even your personal roadmap may have changed based on things you have learned. If any of these factors apply, use this opportunity to update your goals to align with these new conditions. Even if the overall goal is still valid, it is also an opportunity to redefine the supporting activities to match your current work assignments.

    For any goals that you are off track or are blocked by something beyond your control, have a conversation with your leader. How can the two of you work together to get things back on track? Is it a matter of missing resources or aligning your assignments with the activities that support the goal?

    Your annual goals should align with both your company and personal objectives, so this midyear review should include progress on your Individual Development Plan (https://www.managingacareer.com/36) as well. Be sure to update your Action Plan (https://www.managingacareer.com/39) but review whether you need to adjust your Roadmap (https://www.managingacareer.com/37) based on how your year has progressed so far.

    As I covered in Episode 51 - Success or Failure (https://www.managingacareer.com/51), a large component of success is taking action. There is still plenty of time left in the year to successfully complete your goals, but this review will show you where you need to focus your attention and take action in order to complete your goals.

    My goal for this podcast is to continue to grow the audience in order to help as many people as I can advance their careers. To reach this goal, I would appreciate it if you would share this episode with your friends and coworkers. Send them to ManagingACareer.com/follow (https://www.managingacareer.com/follow) which will give them links to everywhere that this podcast can be found.

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    5 mins
  • Handling Credit - MAC061
    Jul 15 2024

    Let's talk about credit. I'm not talking about the financial mechanisms by which you borrow money from a bank using plastic card. I'm talking about the type of credit involved when someone receives recognition for work performed.

    If we consider our relationship to credit: we can TAKE credit; we can GIVE credit; we can STEAL credit; and we can GIVE AWAY credit. In today's episode, I'm going to talk about each of these different modes and how they can impact your career advancement.

    Taking credit. When we perform a task, especially if we do it well, we should be proud and take credit for our work by sharing that information with others; especially with our leaders. Keep a "success diary" of some sort so that you track the things that you do that deserve credit. Whether small or large, track everything. Successes with a more localized impact can still be shared within your project team, but successes with a more wide-spread impact should be shared to higher levels of the organization. Be clear in what was accomplished and your role with bringing it to fruition; just be careful that you don't come across as too braggadocious and share your successes with a level of humility. By making this a regular occurrence, it keeps your leaders aware of the contributions you make which will help them consider you when new opportunities become available.

    Giving credit. If others were involved in the success, we move to the next mode, giving credit. If you are keeping a success diary, include documenting the roles other played in making your activities successful. When you share YOUR success whether in meetings or emails, mention the others, too. Most work is done as part of a team and including them in your successes will lead others to reciprocate providing YOU additional recognition with your leaders.

    Another aspect of giving credit is when the work of others provides a positive impact to you. Call out the work of others by leveraging any appreciation tools provided by your company. By recognizing the work of others, you'll strengthen your relationships and bring others to WANT to work with you.

    If you are a leader of a team, pay special attention to Episode 008 - The Five Recognition Languages. Everyone on your team has a different way that they feel appreciated, so be sure to align giving credit with the form that they prefer. This will ensure that they feel valued and increase the impact of the recognition.

    Stealing credit. The opposite of giving credit is stealing credit. Whether intentionally or unintentionally, if you take credit without including others who contributed to the effort, you are stealing credit that they deserve. Another form of stealing credit is if credit is given to the wrong person. Where giving credit can build up a team, no matter how the credit is stolen, it can cause a rift within the team and undermines your credibility.

    Giving away credit. The last form of relationship that we have with credit for work performed is when we give away credit. If you allow someone to steal your credit or you don't speak up when credit for your work is stolen or misappropriated, you are giving away credit. If you give away your credit by allowing it to be stolen, you run the risk that person gets opportunities ahead of you.

    There may be instances where you might wish to give away credit. An example would be when you have built up significant goodwill but someone else involved in the work has been underappreciated, you may wish to give away your credit to the underappreciated person. In instances like this, you can strengthen your relationship with them. And as I covered in Episode 029 - Building a Network, a strong network is one of the most valuable tools for career advancement.

    Earlier in the episode, I mentioned keeping a success diary. If you would like a free template you can use to track YOUR successes, reach out to me via the contact form at the ManagingACareer.com website. I would be happy to send you one.

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    5 mins
  • Procrastinating Your Career - MAC060
    Jul 8 2024

    I firmly believe that you have to own your career. If you rely on someone else to drive it, it will likely not go in the direction that you want -- if it actually goes anywhere at all. In each episode of this podcast, I cover a topic that makes you think about your career, but taking action is still up to you. Sometimes, we find ourselves procrastinating even when we know we should be acting.

    This week, I want to cover several reasons why you may be procrastinating and how to get past them. We know what we SHOULD do, but struggle to find the motivation to do it. So, why do we procrastinate?

    The first reason may be the fear of the unknown and the comfort of the known. We know what it's like where we are. It may be "just fine" to continue in our current role. If you've reached a level where you have a fair number of responsibilities and your pay allows you a level of comfort, maintaining the status quo may be more important to you than the risk of what might come next.

    The strategy here is to find ways to reduce the risk and get excited about the future. Find someone within the company that has a role similar to your next role that will serve as your mentor. Set up regular time with them to talk about what their day to day activities look like. Ask them what they find fulfilling about the additional responsibilities of that role. Use their insights to identify the areas you are least comfortable with and find opportunities to strengthen them through training or assignments.

    The next reason that we procrastinate is not having a clear goal of what actually IS next. I'm a big fan of the Individual Development Plan. The primary reason that I like the IDP is that it provides a systematic approach to help you clarify what your next steps should be. For a refresher on the IDP and how you can use it as a tool for career planning, go back to Episodes 036 through 040 and then reach out via the contact form at ManagingACareer.com to request your free IDP template. Once you have completed your IDP using my template, you will have identified your next role and created an action plan to get you there. This clarity will allow you to break past this source of procrastination.

    Another reason that we might procrastinate taking action on our career is being overwhelmed by everything that needs to be done. You may be excited about what is next and have formulated an action plan in your IDP, but if there is too much to do, you may not know how to get started. Pair that with a fear of failure or a desire for perfection and you may feel completely paralyzed when it comes to getting started.

    If you find yourself overwhelmed with everything that you need to do, take a step back and find the smallest, easiest task. Success breeds success. A small win provides momentum to the next win. Once you've gained confidence with small, easy steps, you'll be ready to take on the bigger, more important steps. In Episode 051 - Success or Failure, I talk about how taking action can be inspiring and this snowball effect can jump start your career progression.

    If you are unable to push past your source of procrastination, it can lead to career stagnation. This can lead to a negative perception about having a lack of ambition. You might also face increased stress as you miss out on promotions and opportunities. You may even lose confidence in yourself and your ability to grow. Just like success breeds success, lack of success can lead to further delays.

    One strategy, no matter what is driving your procrastination is to have someone on your side -- your leaders, your mentors, or your coach. Someone that can help you clarify your path forward and provide the motivation you need to take action. If you are interested in career coaching, it is a service I offer. Reach out to me via the contact form on the ManagingACareer.com website and I will set up an introductory session where we can determine if we are a good fit. If we are, we can arrange regular coaching to help you break past your source of procrastination and put your career on the fast track to advancement.

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    5 mins
  • Communicating with Finesse - MAC059
    Jul 1 2024
    The other day, I saw a post on LinkedIn by Wes Kao the co-Founder of the Maven learning platform. Her post was a synopsis of an issue of her newsletter that really resonated with me (Link https://newsletter.weskao.com/p/the-unspoken-skill-of-finesse). It was on the topic of Finesse in Communications. You could also think of it as communicating like a leader. In Wes' article, there was a situation where a customer had asked about the limits of a software system. Several people were in a chat thread formulating a response. The first person offered a factual number based on the highest limit observed in the system. The second person clarified the limit with a lower number that had shown acceptable performance plus a plan to increase the performance for a higher limit. The third person took the response from the second person and reframed it to have less of a negative connotation but still convey the same results. Finesse is the ability to refine your message based on understanding the situation and the desired outcomes it is the ability to use good judgement in delicate situations. None of the responses were wrong per se, but the first answer could have led to disappointment by the customer if they approached the technical limit and experienced the performance degradations. The second answer provided additional context around the limits but may have caused the customer to look elsewhere for a solution that didn't have those limits. The final answer with a more positive message invited the customer to be optimistic about the solution being able to scale to meet their needs. For some, the ability to have finesse in their communications may come naturally. But for others, like any skill, you can improve your abilities with focus and practice. The more you practice, the easier it will be to know when to apply finesse and the more likely it will come to you without consciously thinking about it. First, you need to recognize when situations require finesse to handle. As you start practicing, look for situations where the outcome is not well defined or where there are people involved that you don't regularly interact with. That isn't to say that other situations would not benefit from nuance and finesse, but when you are learning the skill, the situations with the most uncertainty will be the ones most obvious to you that using finesse will be appropriate to lead to a positive result. Once you have identified a situation to practice your skills, think about your desired outcome and what aspects have the least clarity. When you discuss them with others, pay attention to how the other people react to what you say and how you say it. You aren't just looking for surface level reactions such as responding verbally -- whether in agreement or to counter your points. Look at those micro-reactions such as that fleeting expression when your point hits home before they recompose and make their point. These types of responses can give you clues as to how your approach has been received such as whether it is too direct or needs more context or whether it's too aggressive or too passive. As the interaction proceeds, make adjustments and pay attention to how that changes how your arguments are received. Finesse is not just about what you say and how you say it, but it's also about what you DON'T say. In Episode 56 - Presenting to Leaders, I talked about how my background in an analytical field lends itself to providing every detail because they all matter when solving technical problems, but when presenting to an executive, I had to focus on stripping my message down to only the most relevant bits. This is another part of exhibiting finesse in your communications. Understanding when to include and when to exclude information to direct the situation towards the outcome you are pushing for. This doesn't mean to lie through omission -- that leads to losing trust. But understanding which details are important to your audience and which details are noise is part of framing your message clarity. Because finesse is in large part driven by the PEOPLE, there are no hard and fast rules about how to handle each situation. But what you CAN do is bring in someone who has a better handle on how to apply finesse such as Person Three from the example story. Have them observe your approach and provide feedback on how you can do better. You can also watch them when they are interacting with others and then have a review session afterwards where you can ask them about the different decisions they made about how to approach the conversation. Go read Wes' full article on finesse which you can find linked in the show notes (https://newsletter.weskao.com/p/the-unspoken-skill-of-finesse). There are additional insights and strategies that can help you perfect your finesse skills. Improving your communication skills will help you advance your career no ...
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    6 mins
  • Getting Promoted Too Soon - MAC058
    Jun 24 2024

    The goal of most people in the corporate world is to get promoted. Along with that promotion is usually personal growth, more responsibility, and increased pay. But, what happens if you find yourself promoted too soon?

    There could be many reasons that you receive a promotion. Someone more senior could have left -- either the team or the company. You could have also pushed for it with your leaders and everything aligned for them to promote you. You may have even received a promotion that you weren't expecting.

    When you receive a promotion when you are ready for it, it can be a great experience. But, when you are promoted early, it can lead to possible complications. Check out Episode 26 - Should You Be Promoted for insights into whether you are ready for a promotion or not.

    The first complication is not having the necessary skills to perform the new role. Often promotions build on the skills you've already been using but there are additional new skills that you will need to develop. If you are promoted early, you may not have had the time to build those new skills. The more advanced your position, the more you are expected to just "figure it out". As soon as you are notified of your promotion, you should begin working on those skills in whatever form of learning works for you best.

    Finding training courses for the more technical skills should be fairly straightforward. When it comes to the soft skills, it may be time to reach out to your mentors or your network to find someone who can provide the insights you need to be successful.

    Another complication could be strife within your team. If there is someone else on your team that was angling for the same promotion, they may be resentful if you receive a promotion over them. This may make working with them difficult, especially if you now have a position of authority over them. If you foresee this as being problematic, you will need to work to build -- or rebuild -- that relationship.

    If this leadership position is a new type of role for you, you may not be well positioned to navigate these types of relationship problems. Lean on your leader and your human resources department for insights into how to best smooth this rocky situation.

    If you feel undeserving of the promotion, you may have a sense of Imposter Syndrome. This complication can completely undermine your ability to be successful in your new role and possibly even future roles. Imposter Syndrome as a topic is very large and I should probably do a future episode on the subject, but the number one way to combat it is to build your confidence.

    You probably just said, "That's easier said than done". Confidence comes from skill and experience and support. I've already covered how to build the skills required of your new role. And your mentors, network, leaders, and HR should offer the support you need. The only remaining component is experience and the only way to gain that is to put yourself out there. Go back and review Episode 051 - Success or Failure that talks about how taking action and building on small successes can lead to much greater success. This success will build your confidence and dispel the feeling of Imposter Syndrome.

    The final complication is more of a factor of the environment that we currently face. There are many companies that are looking for ways to cut costs or increase profits and one avenue that they pursue to achieve that goal is to reduce their workforce through some sort of layoff. Being promoted early could put you at higher risk of being selected for any pending layoff. With an early promotion, you will be one of the lower performers at your new level until you have addressed the other potential complications. Lower performance combined with higher pay is usually the attributes that lead to selection.

    There is no easy solution to this complication because it is more of a factor of the situation. The best you can do is to work quickly to bring your level of performance up to the standards of the role.

    If you've listened to most of the other episodes of this podcast, I talk about different things you can focus on that will make you more promotable. You should be prepared with the tools you need so that any promotion does not include any of the above complications.

    If you want to be sure to get new episodes when they are released, go to https://ManagingACareer.com/follow to find all of my social media links.

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    6 mins
  • Being A AAA Talent - MAC057
    Jun 17 2024
    I was reading an article on LinkedIn by Christine Laperriere that was titled "How to get on the AAA team". This article talks about how a new leader could build a AAA team - a team with the three A's: Accountability, Autonomy, and Authority. From a leader perspective, it's important to build a team that everyone wants to be on, but what about you as an individual, if you are a AAA talent, you can help your leader attract other AAA talent to your team. In this week's episode, I'm going to talk about what it takes for you to become a AAA talent Accountability is about taking responsibility for your actions and owning the results of them. But beyond just YOUR actions, if you want to stand out, you need to have a sense of ownership for the results of your project and team. In order to build accountability, start with fulfilling your commitments. If you are assigned a task, see it through to the end. Be clear about the deadlines and raise concerns when they are at risk. Be proactive in clearing roadblocks, the earlier you can clear them, the better. When completing a task, don't just do the bare minimum, but complete your work with the highest quality. If, in completing your work, you make mistakes, don't be afraid to own them. Go back to Episode 055 - Owning Your Mistakes and review the guidance there. Once your commitments have been met, you should also look to help your team complete their tasks as much as is within your ability. Do as much as you can to elevate the quality of the team. When your leader knows that, no matter what, you get stuff done with very little of their oversight, you build their trust. If you consistently deliver their trust will grow. Bringing that accountability to the rest of the team will set a good example and show your leadership skills. Trust leads to the next A, Autonomy. Once you have proven that you are accountable, your leader will allow you to be more independent and own more decisions. When you are not autonomous, your assignments will sound like a list of tasks to complete - do this, do that. But, as you gain autonomy, your assignments will be less defined and sound more like desired results with a lot of the "how to get there" being left up to you. To prepare yourself for more and more autonomy, start by mastering the core skills of your field. This knowledge and understanding will provide confidence as you make decisions. Next, work to understand how your tasks fit into the bigger picture. How do the things you are assigned lead to results in alignment with your team's goals? With a better understanding of the mission of the team, you should begin to understand the priorities of your various tasks. As you complete a task, if you know where that task is leading, start working on the next task without being told. By taking initiative to do the "right" thing next, you'll build additional trust with your leader. The last thing to work on to build more autonomy is to showcase your decision making skills. When your leader has given you a level of autonomy, they expect you to make some decisions without their input, but larger decisions they may still want to be involved in, at least initially. Instead of bringing the problem to them, bring the problem as well as the solution you would take. By showing them that you would make an acceptable decision, they will let you own larger and larger decisions leading to the final A, Authority. Authority is the power to make decisions that impact your projects and your team, not just your assigned tasks. You grow your authority by strengthening your relationships with your extended team and sharing what you've learned as you've progressed from an A talent to a AAA talent. This builds credibility such that, not only will you gain trust with your leader, but you will gain trust with the rest of your team. When your team trusts and supports you and you communicate your decisions clearly, your decisions will be followed and your authority will grow. Taking the steps needed to transform into a AAA talent, will help you grow not just as an individual but as a leader and a teammate that other AAA talent will gravitate towards. Helping your leader build a AAA team reinforces the trust you've gained and will put you on a fast track to advancement. Do you have questions or topics that you would like me to cover on a future episode? If so, go to the ManagingACareer.com website and submit them via the Contact Form. I would love to be able to help you with your career questions.
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    6 mins
  • Presenting to Leaders - MAC056
    Jun 10 2024
    The past few weeks, several of us at my job have been working on a slide deck that will be presented to an executive that is a few levels above mine. The final deck is just three slides, but it took a lot of time to get those three slides nailed down to the ideal content. Most of the time was spent on simplifying the content to only the information that the executive would actually care about and refining the slide design to be more visually focused. For a deck to only be three slides but for it to take a few weeks to put together might seem like a really long time, but when you are communicating with your leaders, regardless of whether it's your immediate manager or the CEO of the company, it's important to get the message right. Leaders are responsible for teams of people usually spread across several different projects. The higher in the organization, the more teams and the more projects that the leader is responsible for. They usually don't have the attention for nor the time for minutiae. What this means for you, is that you should focus on providing just enough context for the leader to know the situation and then provide a lens into the most relevant information for them to provide the solution or to make the decision you need them to make. Besides guiding your leader to the topic at hand, a well-crafted presentation will make you seem smart and aware and "leaderly" in the mind of your leader; all aspects that can put you on the fast track to advancement. Peeling back the layers a little more, what actually makes a well-crafted presentation? It begins with the right structure. Since your leader has limited time, it's important to get to the point quickly. A good structure that maximizes focus with minimal content is the Goal / Problem / Solution structure. This is basically the structure we took with our three slide presentation that we've been working on. The Goal should set the context of the meeting. Why is this meeting on your leader's calendar -- as opposed to being an email or being a meeting with one of their direct reports? What is the outcome that you are trying to achieve? Ideally, this message can be condensed to a single slide. The Problem should be where you drive their attention to the specific area that you need assistance with. This is an area that I struggle with because I'm in an analytical field where accuracy and completeness are important. But, when dealing with an executive, too much detail just becomes noise. If you feel that you really must include everything, move it to a back-up slide that isn't part of the core presentation. If there are details that your leader needs that you haven't provided, you can share the content from the backup slide or speak to it directly. The last area should propose a Solution to your problem. Tell your leader what answer you want them to give you. If you've done all of the leg work and justified your case, your leader will likely agree and send you on your way. If they have insights that you aren't privy to or if your case isn't strong, they may send you back to do more research into possible solutions or they may tell you "no". I mentioned that one of the other things we spent time on was making the presentation more visual. There's that old adage that a picture is worth a thousand words, and the same applies in a presentation. If you've spent a lot of time simplifying the message, particularly such that the problem is boiled down to just the information relevant to the decision you need the executive to make, using a more visual representation instead of just a dump of text allows you to hint to all of the information that was culled. It leads the audience to the fact that there is more there if they need it. Beyond just making a good presentation and stating your case, there are some other things you can do to increase your chances of a successful request. The first is practice your presentation. The easiest way to combat nervousness -- either from just presenting in general or from addressing senior leadership -- is to just be so comfortable with your content that you can fall back to that to settle your nerves. The second thing you can do is get people on your side. If you prepare others who will be in room, especially if they have the trust of the leader you will be presenting to, and convince them that your solution is the ideal choice, they will be able to support you during the presentation and provide additional context when the leader asks questions. They can also offer insights into the quality of your presentation before you actually present it. Regardless of whether you are making a request of your direct manager or the head of the company or anywhere in between, making a clear, concise presentation not only has a higher chance of getting the result that you are going for, but it gives you an opportunity to stand out ...
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    6 mins