Episodios

  • Advancement isn't about competence; it's about story - MAC120

    Advancement isn't about competence; it's about story - MAC120
    Dec 2 2025
    I was talking with someone last week who's been in the same role for years. Smart person; dependable; someone who always gets things across the finish line. Their question hit me hard because I've heard it so many times before: "Why do people who seem less competent than me keep getting promoted?" My answer was simple… and frustrating… and completely true. Advancement isn't about competence; it's about story. The people moving up aren't always better at the work; they're better at talking about the work. They've learned how to turn their accomplishments into a narrative leaders immediately care about. And that's what we're diving into today; how to use real storytelling—not a string of corporate buzzwords—to finally break through to the next level. Doing vs. Impacting If you've been in your role for four, five, maybe even seven years and you keep getting passed over for promotions, there's usually one core issue at play: you're great at doing, but you haven't learned how to talk about impacting. The difference is huge. Doing is about tasks; impacting is about outcomes. Doing sounds like "I built the dashboard." Impacting sounds like "Our team can now make faster decisions because we have real-time visibility into customer behavior." And here's the truth; your leaders don't care about the volume of items on your to-do list. They care about what changed because you were in the room. So when you walk into a meeting with your boss, or present to senior leadership, or sit down for your annual review... and you start listing tasks one after another... you've already lost them. You're giving them a story about your effort when what they need is a story about your impact. A Real Example: Jaime's Story Let me give you an example. I was working with a coaching client—let's call them Jaime—who was trying to move from a senior role into a true leadership position. They'd been in their job for years; absolutely knew their stuff. But every time they described their work, it came out like this: "I analyzed the sales data, identified trends across regions, created visualizations for the executive team, and presented my findings at the monthly business review." On paper, that sounds solid… thorough… professional. Except no one remembers it; and worse, no one sees it as strategic. What Jaime shared was a sequence of activities. It was a recipe; not a story. And leaders don't promote people for following recipes. During our coaching session, we rewrote that same narrative so it actually meant something: "We were losing ground in key territories and no one could figure out why. I dug into the data and found that our product was completely out of sync with competitor positioning in that region. After aligning with leadership, we shifted our approach. Within two quarters, we recovered our market share." Same work; completely different story. The Structure of a Compelling Story So what's the real difference between those two versions? Structure. Every good story follows a familiar shape. There's a situation or a problem; there's tension or conflict; there's action that leads to change; and finally, there's a resolution that closes the loop. When you're talking to leaders about your work, you need to use that same structure… not because you're trying to be dramatic, but because this is how the brain processes information. We remember stories; we forget lists. Let's break down the structure. First, set up the problem. What was at stake? Why did it matter? Leaders need context before they can appreciate your solution. The problem can't just be "we needed to do this task." It has to threaten a goal, create risk, or block progress. In Jaime's case, the first version had no problem—it was just a list of tasks. The second version began with the real problem: lost market share. That's something a leader actually cares about. Second, show the tension. What made this hard? What was unclear? What obstacles did you face? Many people stumble here, thinking that admitting difficulty makes them look weak. It doesn't. It makes the story compelling and makes your solution look smarter. Jaime's tension was simple: "no one could figure out why." That tells leaders this wasn't obvious; it required insight. Third, describe what you did. But don't list every step—that's just a repeat of the task list. Focus on the key move, the insight that unlocked the solution. Leaders don't need the play-by-play; they need to understand your thinking. Jaime said, "I dug into the data and found our product was completely out of sync with competitors." That's the key move. They didn't detail every analysis; they highlighted the insight that mattered. Fourth, land on the outcome. What changed? What's different now because of your work? This is where you show impact, not activity. "We shifted our approach. Within two quarters, we recovered that market share." That's impact. That's ...
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    12 m
  • Actions To Take When A Storm Is Brewing - MAC119

    Actions To Take When A Storm Is Brewing - MAC119
    Nov 25 2025
    This is one of the toughest job markets we've seen in a long time. Every week, it feels like another company is announcing sweeping layoffs and tightening their roster. In Episode 53, I talked through what to do if you suddenly find yourself on the wrong side of those decisions. This week, though, I want to shift the focus. Let's talk about the moves you can make right now to put yourself in the strongest possible position to avoid being laid off. Nothing is guaranteed; no strategy is bulletproof; but the concepts we'll cover today can help you protect your role and make yourself a far less likely target. Layoffs are almost never a spur-of-the-moment decision. There are usually warning signs; a missed revenue target here, a sudden market shift there. Maybe the stock price starts sliding and leadership begins looking for ways to calm investors or at least keep the board from panicking. That's when department heads get pulled into quiet rooms for closed-door conversations, budgets start tightening, projects get paused or quietly cancelled...and eventually...the layoffs and re-orgs begin. Forewarned is forearmed. The people who seem "shocked" by layoff news are often the ones who weren't watching the right signals; meanwhile, the people who look prepared usually saw the signs long before the announcement. It starts with truly understanding how your company makes money. What are the real drivers of revenue; which products are gaining traction; which ones are quietly struggling? What has leadership been emphasizing in earnings calls or all-hands meetings? If you want even a chance at predicting when a company might be gearing up for layoffs, you have to track the overall health of the business. Companies rarely start cutting when everything is soaring...they cut when the storm clouds have been gathering for a while. Once you understand the health of the company, the next step is figuring out exactly where your role fits into that picture. Every job supports the business model in some way, but not every job carries the same weight when leaders start sharpening their pencils. Ask yourself a few simple questions; does my work directly generate revenue, protect revenue, or reduce cost? Is my team tied to a product or initiative that the company is actively pushing...or one that hasn't gotten much attention lately? If you can't clearly articulate how your role contributes to the business, that's a sign you need to get curious fast. The people who survive reorganizations are usually the ones who can draw a straight line between their daily work and the company's financial engine. Once you know where your role lives in the larger business model, you can start making a more honest assessment of your personal risk. Some roles sit close to the core; others sit on the outskirts where cuts tend to land first. Maybe your team owns a product that's losing traction...or maybe you're in a function leadership hasn't talked about in months. You're not predicting the future here; you're evaluating probabilities. And when you understand your risk profile, you can finally decide what to do next...whether that means doubling down on visibility, shifting your workload toward higher-value projects, or quietly preparing a Plan B. So, you've studied the mechanics of the business and realized you're sitting at some level of risk; what should you do next? Start by getting honest about your standing inside the company. Are you visible...or invisible? Are you known for something specific...or just seen as another pair of hands? Can your personal brand keep your name on the "safe" list when leaders start deciding who stays and who goes? Once you've checked your internal footing, begin warming up your network. Think of it like Gary Vaynerchuk's jab-jab-jab-right-hook idea; your network responds best when you give-give-give before you take. If there's even a chance you might need help later, reconnect now in a way that helps them; offer value, share something useful, make the relationship stronger before you ever ask for anything. And finally, start looking for opportunities to position yourself closer to the money. You don't have to switch teams or chase a new project; you just need to communicate clearly how your work drives value and ties back to the core business. If you need a refresher on how to do that effectively, go back to Episode 44 on Reporting Status; it walks you through how to make sure the right people understand your impact. Or maybe you've done the math and realized you're not facing much risk...at least not this time. That doesn't mean you get to relax. The simple fact that layoffs are happening should be a wake-up call; today's stability doesn't guarantee tomorrow's safety. Your current project will eventually wrap, and you won't be able to leverage it for continued safety. Use your awareness of the broader market to position your next project closer to the core business. Look for skill gaps...
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    10 m
  • Performance and Potential - MAC118

    Performance and Potential - MAC118
    Nov 18 2025
    Today we're going to dig into a topic that confuses people at every level of the corporate ladder. You'll hear about it in calibration meetings, in talent reviews, in leadership offsites. Sometimes it's talked about openly; other times it's whispered about like some kind of secret scoring system. I'm talking about performance and potential. Performance… sure; that part makes sense. What did you deliver; how well did you deliver it; how predictable and reliable is your output; did you solve the problems in front of you; did you create value for your team. But potential; that's the fuzzy part. Potential for what; and how do you influence a rating that sounds like it's based entirely on somebody's personal opinion. Imagine being evaluated not just on the work you deliver today… but on a future version of you that may or may not exist. Most people in corporate jobs don't even know that their rating has two pieces. They think their "performance rating" is the whole story. But the real decisions about promotions and opportunities are often driven by the other number; the potential number. So the question we're asking today is simple: what is potential really measuring… and do you even want to maximize it? A common tool used in end of year evaluations is the classic two‑axis grid; one axis for Performance and the other for Potential. It looks simple on paper. People are sorted from low to high on both scales, then placed into a tidy little box that supposedly determines their future. Those who land in the top right quadrant get the opportunities, the visibility, the fast track. Those in the bottom left… well, they often find themselves stalled out, sidelined, or in some cases quietly pushed out. The biggest issue is that these scales are vague and often applied inconsistently across teams. Two leaders can sit in the same talent review and have completely different interpretations of what "high potential" even means. For some companies, potential means "how likely are they to produce at a high level in the next year." For others, it means "how close are they to their next promotion." Some organizations define potential as "shows leadership skills." Others look for "scalability"; meaning the ability to handle bigger, broader, and more ambiguous challenges. And a few go even further; blending curiosity, change-readiness, resilience under pressure, strong communication, and strategic thinking into one catch-all label. In other words; potential is often a company's way of asking "Do we see you becoming more valuable to us in the future than you are today?" But because it's forward-looking, your ranking on this scale often comes down to something people don't like to admit… politics. Potential isn't a direct measurement of your abilities or your hard skills; it isn't even a pure reflection of your current performance. It's a perception game; a bet leaders make about how you'll behave in situations you haven't faced yet. It's assumption dressed up as science. But that doesn't mean you're powerless. Once you understand the ingredients that drive potential, you can learn how to shape the perception of your future self—and change the trajectory of your career. Even though the definition of potential varies from company to company, there are several core elements that show up almost everywhere. **Adaptability**. In today's fast-paced world, this one shows up near the top of almost every potential rubric. Change is constant… technological change, regulatory change, shifting priorities. I joked with my boss this week that we've moved beyond "dealing with ambiguity"; we're now just "living with ambiguity." High potential employees are the ones who don't freeze when the landscape shifts. They stay steady, recalibrate quickly, and keep moving. **Leadership**. This doesn't always mean holding a formal title. Often it's about influence. Can you guide others? Do people seek your input? Do you demonstrate sound judgment? Leaders evaluating potential notice when someone consistently steps up, rallies a group, or helps drive decisions forward. **Strategic awareness**. This shows up differently depending on where you sit. For individual contributors, it means understanding how your work aligns with broader goals… and making day-to-day choices that reflect that understanding. For front-line leaders, it's about setting priorities for your team that advance corporate objectives. And for senior leaders, high potential often translates to shaping those strategic directions in response to a shifting market. **Communication skills**. People with high potential communicate clearly, succinctly, and in a way that resonates with their audience. They know when to expand and when to get straight to the point. Their communication builds momentum rather than creating confusion. **Scalability**. This is the quiet filter behind most potential ratings. High potential employees ...
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    13 m
  • Riding the Coattails of Others - MAC117

    Riding the Coattails of Others - MAC117
    Nov 11 2025
    Do you ever look around your company and notice how certain people always seem to rise together? The boss gets promoted... and like clockwork, a couple of people from their team move up right behind them. You start to wonder... are they just that good? Or are they someone's favorite? Today, we're going to unpack that idea—not the shady version, but the strategic one. How do you find the right person to align with... the kind of person whose rising tide actually lifts your boat, too? Cronyism gets a bad reputation, but that's when it's paired with incompetence or favoritism without merit. The truth is, every successful career has an element of strategic alignment. It's about connecting yourself with the right leader, building trust through results, and positioning yourself as someone they want to bring along when they rise. So today, I'd like to talk about how to identify whose coattails are worth riding... and how to make sure you've earned your place on that ride. The Reality of Relationships in Corporate Advancement I've long said that building a network is the single most important thing you can do for your career. Your skills will get you in the door, but your relationships determine how far you go once you're inside. Promotions, high-visibility projects, cross-functional opportunities—they rarely appear out of thin air. They come through people. Your network is the radar that picks up opportunities before they hit the job board. There's an old quote from Seneca that I love: "Luck is what happens when preparation meets opportunity." The preparation part is obvious; we all know we have to deliver results, build credibility, and sharpen our skills. But opportunity? That's the piece most people overlook. Opportunity doesn't just fall in your lap—it's usually handed to you by someone who knows your name, trusts your work, and believes in your potential. That's why I say the first step in becoming someone's "crony"—in the best sense of the word—is to build that relationship before you need it. Get on their radar by doing good work. Add value without asking for anything in return. Be the person they can depend on when things get hectic. When the time comes for them to move up or take on a new challenge, you'll already be positioned as part of their trusted circle. In corporate life, advancement is rarely a solo sport. It's a team game—and if you're not intentionally building the right team around you, someone else is. What "Strategic Alignment" Actually Looks Like Let's start by defining a few terms. The word crony has become shorthand for favoritism, backroom deals, and people getting ahead for all the wrong reasons. But at its root, a crony is simply someone who's connected to power. That connection, in and of itself, isn't bad. It's how the connection is earned that determines whether you're a crony... or a strategically aligned professional. Strategic alignment is what happens when your goals, values, and performance directly support the success of someone higher up in the organization. You're not just orbiting power; you're contributing to it. You're part of a symbiotic relationship where your wins make their job easier, their projects stronger, and their vision more achievable. So how do you know which side of the line you're on? Ask yourself three simple questions: Do you help this person win in a way that also helps the team? Cronyism isolates—it creates winners and losers. Strategic alignment lifts everyone around you. If the person you're supporting becomes more effective because of your input, and the team benefits in the process, that's a healthy dynamic. Do you bring something to the table they need—insight, relationships, execution? The strongest professional relationships are built on mutual value. If you offer something that fills a gap or accelerates progress, you're not tagging along... you're indispensable to the mission. Are you seen as loyal and competent? Loyalty without competence is flattery. Competence without loyalty is risk. The combination is trust—and trust is the foundation of every meaningful professional alliance. If the answer to all three is yes, you're not a crony—you're a trusted asset. You've built a relationship based on performance, reliability, and shared success. But if any of those answers are no... then yes, you might just be a crony. And cronies don't get invited to the next level; they get replaced when it's convenient. Strategic alignment is about playing the long game. It's about being so valuable, so dependable, and so in sync with where your leader is heading that they can't imagine building the next chapter without you in it. How to Identify the Right Person to Align With Now that we've defined what strategic alignment looks like, the next question is... who should you align with? Not every rising star is worth following, and not every ...
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    17 m
  • Inflection Point - MAC116

    Inflection Point - MAC116
    Nov 4 2025
    There's a moment in every career when you realize... the rules have changed. What used to work doesn't work anymore. The strategies that once got you noticed, promoted, or rewarded suddenly stop moving the needle. You're working just as hard, maybe even harder, but the results don't follow. And that's when the question hits you: "Wait—did I miss something?" You didn't miss anything. You just reached an inflection point — one of those quiet but defining moments where the path ahead demands a different version of you. Today, we're unpacking those critical career shifts; how to spot them early, how to pivot fast, and how to make sure you don't get trapped in the "almost promoted" zone. Whether you're still building your foundation, managing a team, or eyeing the next big move, this conversation will help you zoom out and see your career from a higher altitude — because those inflection points? They're where careers either stall... or take off. What exactly do I mean by an "inflection point"? It's the moment your career trajectory starts to curve. It's subtle at first; everything seems fine on the surface. You're still performing, still getting solid feedback, still known as the person who delivers. But then, almost imperceptibly, the results start to taper off. The same tactics that once made you stand out don't seem to move the needle anymore. You're working just as hard — maybe harder — but the impact isn't landing like it used to. Think back for a second. Maybe you were the person who always delivered fast, accurate work; who double-checked every detail and saved the day more than once. Early in your career, that's gold. It earns trust and opens doors. But as you move up, being the "doer" isn't what gets noticed anymore. What matters now is influence, not output. That's the curve. The skill set that once made you exceptional starts to flatten out in value, while new skills — delegation, persuasion, visibility, strategic thinking — suddenly become the new currency. It's not that your old skills no longer matter; they've just become the price of entry at this new level. You're no longer being measured by effort. You're being measured by impact. So how do you know when you've hit one of these career turning points — before it's too late? There are usually some telltale signs hiding in plain sight. Maybe you're being praised and even rewarded, yet somehow still passed over for promotions. You keep hearing how great your work is, but advancement never follows. That's a signal. Praise without progress usually means the rules have shifted… and you haven't. Or maybe you're working harder than ever — longer hours, bigger projects, stepping in to solve problems that aren't even yours — but the return on that effort is smaller than before. That's not burnout or bad luck; it's evidence that the old playbook has expired. Another clue? You've started to feel invisible in meetings. You speak up, but your ideas don't land. You're left out of decisions you used to be part of. That's not about confidence; that's about context. Influence, not effort, has become the new performance metric. And finally, there's the comfort trap. When your job starts running on autopilot — when you're hitting your targets, but nothing really stretches you — that sense of ease can feel good… but it's actually career quicksand. The moment you stop growing faster than your role, you start falling behind. Each of these signs is a nudge to reassess. Not because you're doing anything wrong, but because the game just advanced to a new level while you were focused on mastering the last one. If you can recognize when these stalls are happening, you can make the pivots that move you forward. You can go from stuck to promotable by making a few critical shifts in how you think and lead. The first pivot is from performer to strategist. Instead of asking, "What do I need to do?", start asking, "Where should we be focusing?" The next level of leadership isn't looking for people who execute faster; they're looking for people who can see further. The shift is from doing work to defining work — from crossing items off your list to making sure the list itself drives business results. The second pivot is about visibility. Early in your career, being seen working hard was important. But as you rise, it's not the effort people notice — it's the outcomes. Your credibility becomes your brand. Consistency, alignment with company priorities, and measurable results are what build trust with decision-makers. Being busy isn't impressive anymore. Being impactful is. And the final pivot — the one that feels most counterintuitive for high performers — is to do less. The instinct is to take on more, to prove your value by sheer volume. But the next level isn't about how much you can personally carry; it's about how much you can enable others to deliver. True advancement ...
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    13 m
  • Indispensable - MAC115

    Indispensable - MAC115
    Oct 28 2025
    They say if you make yourself indispensable, your job is safe. But what if being the person everyone depends on is quietly holding your career hostage? The Paradox of Being Indispensable You've probably heard someone say, "If you make yourself indispensable, you'll never lose your job." It sounds like solid advice, right? Be the person who keeps the lights on. The one who knows how everything works, fixes what's broken, and always swoops in to save the day. But here's the twist: the very strategy that protects your position might also be the one holding your career hostage. Today, we're unpacking the paradox of being indispensable : when it's your greatest strength… and when it quietly becomes career suicide. Why Being Indispensable Feels So Good — and Why It's a Trap Being indispensable feels good. It's validation. It's the company saying, "We need you." You become the go-to person…..the firefighter who can handle every emergency, the steady hand everyone trusts when things go sideways. If you're early in your career, that feeling can be addictive. You get noticed. You get trusted. You're seen as reliable, capable, and essential. It feels like the fast track to success. But here's the catch: being indispensable often locks you in place. I usually tell my team, "If you're the only one who can… you're the one who always will." Because if you're the only one who knows how something works, your boss can't promote you. They can't move you into something new. The moment you leave your seat, things fall apart (and no manager wants that). You've become too valuable… but only right where you are. And that's when "job security" quietly turns into "career stagnation." When Indispensability Becomes a Liability If you're a senior employee or manager, you might recognize this dynamic in your own team. There's always that one person you can't afford to lose. They're the glue holding everything together — the expert who keeps projects running and makes problems disappear before anyone else even sees them. But here's the uncomfortable truth: that same person can also be the reason no one else is learning how to do the job. And that's a risk; for them, for you, and for the business. When one person carries all the knowledge, you're building a system that's one resignation away from collapse. You risk burnout and resentment from the person stuck in that role. And if they leave, you risk chaos. That's why redundancy isn't waste….. It's protection. It's flexibility. It's freedom. The healthiest teams have overlap by design. They cross-train, they document, they share expertise. And here's the irony: when you become indispensable, it doesn't make management feel safe. It makes them nervous. Because they know the system can't function without you. And that's not stability; that's fragility. Redefining What It Means to Be Indispensable So, how do you do it right? Being "indispensable" isn't the problem….it's the definition that needs to evolve. Early in your career, indispensability is about reliability. You earn trust by showing up, solving problems, and doing excellent work. That's how you build your reputation. But as you grow, the meaning changes. True indispensability isn't about being the only one who can, it's about being the one who makes sure others can too. You multiply your value by documenting what you know, by delegating with intention, and by teaching others to succeed even when you're not in the room. That's not losing control….that's gaining influence. It's the difference between being the person who "does it all" and the person who "makes it possible." The first keeps you busy. The second builds your legacy. Leaders: Don't Reinforce the Trap As a leader, you might be unintentionally reinforcing this problem. Every team has that one rock star who seems to do it all; the person who solves every problem because "time is of the essence." But here's the catch: by leaning on their indispensability, you're limiting their growth. Even worse, you're holding back the rest of the team. By making one person the go-to for every challenge, you lock them into a role that's hard to step out of, while denying others the chance to shine. Over time, this can lead to burnout, frustration, and even people leaving; both for those rockstars AND those that are overlooked. Great leaders don't just reward dependability; they design redundancy. They build systems where anyone could step in and perform well. That doesn't make your top performer less valuable, it makes the whole team stronger. Your job as a manager isn't to keep people busy; it's to keep them growing. Job Security or Career Suicide? It Depends So, is being indispensable job security or career suicide? The answer is, as always, "it depends." It depends on what kind of indispensable you are. If you're the hero who holds everything together, it may feel like job security...
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    8 m
  • Building a Side Hustle - MAC114

    Building a Side Hustle - MAC114
    Oct 21 2025
    How to Start a Side Hustle Without Sabotaging Your Career A side hustle can feel like freedom — a chance to earn extra income, explore your creativity, and maybe even test-drive that business idea that's been living in your head for years. It's exciting, empowering, and sometimes even career-changing. But it can also be risky. The wrong move could damage your professional reputation, violate company policy, or simply stretch you too thin to perform well in your day job. Today, we're diving into something that's become almost expected in the modern workplace: the side hustle. Whether it's freelancing, consulting, selling online, or creating content, nearly half of all professionals now have one. But the real question is: should you? Let's explore why building a side hustle might be one of the smartest career decisions you can make… or one of the most dangerous. Legal Considerations: Know Before You Start Before we get into the whys and whatfors of a side hustle, let's talk about something far less exciting but absolutely essential — the legal stuff. Most of the risks fall into three big categories: non-compete clauses, confidentiality agreements, and intellectual property ownership. Let's start with non-compete clauses. These can limit your ability to do similar work or serve similar clients — even on your own time. Some expire when you leave your employer, while others can follow you for months, or even years, afterward. Then there's confidentiality. If your job gives you access to inside information, proprietary data, or key contacts, using them in your side hustle isn't just unethical — it could be illegal. And finally, there's intellectual property. If you're using company time, equipment, or resources to build your side hustle, your employer might legally own part — or all — of what you've created. The safest approach? Use your own tools, your own time, and your own money. And if you're unsure what you can and can't do, have a candid conversation with your manager or HR, and consider a quick consult with an employment lawyer. One hour of legal advice now can save you a career's worth of regret later. Why Side Hustles Are Appealing So, with the legal stuff out of the way, let's talk about what makes a side hustle so appealing. A side hustle can give you things your day job often doesn't: control over decisions — both creative and strategic, financial freedom, and personal growth. You get to experiment, try new ideas, and see the direct impact of your efforts — something that's often hard to find in larger corporate environments. Then there's the financial side. An extra stream of income can ease financial pressure, help you build savings, or fund your next big move. Down the line, it could even replace your primary income entirely. But here's what often gets overlooked: a side hustle can also make you better at your day job. Running something on your own forces you to learn new skills — marketing, negotiation, time management, customer service. You start thinking like an owner, not just an employee. And that mindset shift — from doing to owning — is exactly what separates good employees from promotable ones. So yes, there's a lot to gain. The Catch: Risks of a Side Hustle With all of those benefits, what's the catch? Having a side hustle isn't for everyone. First, it demands time — lots of it. If your plate is already full with work, family, or personal commitments, launching a side business can quickly push you toward burnout. Nights, weekends, and even vacations can disappear under deadlines and client needs. Second, it can blur the lines between your personal and professional life. Maybe your employer frowns on consulting on the side, or coworkers begin to question your focus. And then there's the legal side — those non-compete clauses, confidentiality agreements, and conflict-of-interest policies we talked about earlier aren't just suggestions. For example, if you work in marketing and take freelance marketing clients, your company could see that as direct competition. Even if you're not poaching clients, it could still violate your contract. Finally, there's reputational risk. If your side hustle doesn't align with your company's values or brand, it can raise questions about your judgment — especially if you hold a leadership position. So before you start, don't just ask, "What could I gain?" Ask, "What could I lose?" How to Start a Side Hustle Safely So, how do you actually start a side hustle without jeopardizing your main job? First, get clear on your goal. Why are you starting this side project? Are you aiming to make extra money, build skills, or create a potential escape route? Knowing your primary purpose will shape every decision you make. Next, review your company policies. Pull out your employment agreement and look for keywords like non-compete, moonlighting, or conflict of interest. If ...
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    10 m
  • Coaching Up or Coaching Out - MAC113

    Coaching Up or Coaching Out - MAC113
    Oct 14 2025
    Every leader has hit this crossroads at some point: a member of your team isn't hitting the mark. You've coached, you've encouraged, you've given feedback—maybe even tried a few creative workarounds—and yet, nothing seems to stick. So now comes the tough question: do you double down and keep investing in their growth, or do you make the hard—but necessary—decision to help them move on? Today, we're diving into one of the most uncomfortable yet crucial responsibilities in leadership: knowing when to coach up and when to coach out. And if you're not a manager, don't tune out just yet—understanding this process can give you a huge edge in your own career, helping you grow faster and avoid unexpected setbacks. No one likes having the hard conversations, but as a leader, they are inevitable. When a team member isn't reaching their potential, it's your responsibility to coach them up. You've seen what they're capable of—you know their strengths and possibilities—but it often takes patience, creativity, and persistence to help them break through self-doubt, inexperience, or gaps in skill. This kind of investment can transform a good employee into a great one. But sometimes, despite your best efforts, coaching up isn't the right answer. That doesn't mean the person is a failure; it simply means there's a mismatch—between the role, the team's needs, or even the culture—and the best outcome might be helping them find a position better aligned with their goals and abilities. Neither conversation is easy, yet the mark of strong leadership is facing them head-on rather than avoiding the discomfort. If you're a leader, your role is part coach, part mirror, and part compass. The mirror reflects reality—you show people where they're excelling and where they're struggling. The coach develops skills, offering feedback, resources, and encouragement. And the compass? It points the way forward, setting expectations and guiding direction. When it comes to coaching up, the first step is honesty. Don't sugarcoat feedback—people can't improve what they can't see. But honesty alone isn't enough. Without empathy, it feels like criticism. Pair your feedback with belief—belief that improvement is possible. Say things like, "I know this is a stretch, but I've seen you handle bigger challenges before," or, "You've got strong instincts here—let's work on building consistency." Next, define what success looks like. Be explicit about timelines, metrics, and outcomes. Vague coaching produces vague results, and no one wins there. And finally, remove roadblocks. Sometimes, performance issues aren't about motivation—they're about missing tools, unclear priorities, or overwhelming workloads. A great coach doesn't just demand results—they create the conditions for success. Now, let's tackle the harder side: coaching out. It's never fun. But keeping someone in a role where they're not thriving isn't compassion—it's avoidance. The truth is, the longer you delay an honest conversation, the more harm it causes. The employee loses confidence, the team loses morale, and your credibility as a leader takes a hit. Coaching out doesn't have to be a blunt "you're fired" moment. It can sound like this: "We've tried several paths to help you succeed in this role, and I know how hard you've worked. But I also see that you might be better suited for something different—maybe in another department, or even outside this company." It's never about blame. It's about fit. Some employees leave these conversations relieved; others may be surprised or frustrated. Either way, your responsibility is to preserve their dignity and provide support where possible—referrals, networking introductions, resume guidance. When you handle coaching out with integrity, you don't just protect the company's reputation—you enhance your own, building a reputation as a fair, trustworthy, and empathetic leader. So how do you decide when to coach up and when to coach out? Think of it as a combination of potential, performance, and fit. Coach up when the employee shows capability, willingness to learn, and motivation—but just needs guidance, skills, or confidence to reach their potential. Provide clear feedback, set expectations, and remove obstacles so they can grow. Coach out when there's a persistent mismatch between the role and the person—when skills, mindset, or alignment with team culture aren't clicking despite your best efforts. Delaying the decision only prolongs frustration for everyone involved. By approaching these choices thoughtfully, you ensure your team stays productive, motivated, and engaged, and you reinforce your credibility as a leader who balances compassion with accountability. Now let's shift perspectives. If you're an employee, here's a career accelerator you don't want to ignore: being coachable. That means listening with an open mind, resisting defensiveness, and treating feedback—even the ...
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