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Episodios
  • 1st & Zero-Party Data In Marketing & CX
    Jul 27 2024

    Manu Matthew, CEO of Cohora, delves into the evolution of social media advertising and marketing data. In today's age where customers are in control of how they want to engage with brands, zero-party data represents a newer frontier. Zero-party data is willingly provided by customers, offering insights into their preferences and interests, but, obtaining zero-party data proves challenging in the absence of established customer relationships. Today, Manu discusses first and zero-party data in marketing and customer experience.

    Connect With:

    • Manu Matthew: Website // LinkedIn
    • The MarTech Podcast: Email // LinkedIn // Twitter
    • Benjamin Shapiro: Website // LinkedIn // Twitter

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    18 m
  • Why Social Media & Advertising Need To Evolve
    Jul 26 2024

    Manu Matthew, CEO of Cohora, delves into the evolution of social media advertising and marketing data. As third-party cookies make their departure, brands must rethink their approach to social and advertising. This comes at a time when customers want more personalized experiences and are even willing to share more data. However, brands, hindered by fragmented tech stacks, struggle to fully utilize this information. Today, Manu discusses why social media and advertising need to evolve.

    Connect With:

    • Manu Matthew: Website // LinkedIn
    • The MarTech Podcast: Email // LinkedIn // Twitter
    • Benjamin Shapiro: Website // LinkedIn // Twitter

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Más Menos
    19 m
  • Giving Chatbots A Brain To Increase CX
    Jul 25 2024

    Founder/CEO/Chief Scientist at AGI Innovations & Aigo.ai, Peter Voss, discusses the advancement of chatbots by giving them a "brain" to enhance customer experience. Over the past 15 years, Aigo.ai has been perfecting a highly intelligent and hyper-personalized Chatbot for large enterprise customers, focusing on cognitive AI technology. Show Notes

    Connect With:

    • Peter Voss: Website // LinkedIn
    • The MarTech Podcast: Email // Newsletter // Twitter
    • Benjamin Shapiro: Website // LinkedIn // Twitter

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Más Menos
    20 m

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