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Memory Makers Podcast

De: Creative Works
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  • Resumen

  • Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.
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Episodios
  • Ep. 52 - How to Remove Customer Friction to Improve Profits

    Ep. 52 - How to Remove Customer Friction to Improve Profits
    Jul 24 2024
    In this edition of the Memory Makers Podcast, hosts Danny Gruening and Russ Van Natta share how to remove customer friction to improve profits through the lens of 'Fans First', a book written by Jesse Cole, the founder of the Savannah Bananas. In this milestone episode, marking a full year of sharing insights and stories, we explore the importance of eliminating customer friction and creating unforgettable experiences, drawing lessons from the Savannah Bananas’ unique approach to fan engagement. They discuss practical tips for improving guest experiences, such as role-playing customer journeys, gathering real-time feedback, and fostering creativity through constraints.
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    22 m
  • Ep. 51 - What To Know Before Installing Escape Rooms In Your Venue

    Ep. 51 - What To Know Before Installing Escape Rooms In Your Venue
    Jul 17 2024
    In this edition of the Memory Makers Podcast, hosts Danny Gruening and Russ Van Natta discuss what to know before installing escape rooms in your venue. They provide their advice and tips on determining if escape rooms are a good fit for your business, and hear about real-life examples of successful implementations such as 814 Lanes and Games and Booby Trap Escape Rooms. Watch or listen to learn how escape rooms can enhance customer experiences and drive more traffic to your venue.
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    20 m
  • Ep. 50 - How The 4 Arcade Player Types Impact Your Profits

    Ep. 50 - How The 4 Arcade Player Types Impact Your Profits
    Jul 10 2024
    In this week's episode of the Memory Makers Podcast, Russ Van Natta welcomes Mike Tipton from Redemption Plus to talk how the 4 Arcade Player types impact Your Profits. In our second episode of the Amusement 360 Partnership Series, Mike shares insights on the four types of arcade players and how understanding these categories can enhance customer satisfaction and boost business success. Whether you're a seasoned industry professional or new to the world of FECs, this episode offers an engaging conversation that highlights the transformative power of strategic prize selection and customer engagement.
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    34 m
Economía
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