Watch on YouTube.

Welcome to UC Today’s Microsoft Teams Monthly Update with David Dungay and Tom Arbuthnot! This month’s episode is packed with game-changing updates, and we’ve got an expert panel to dissect every major development. Joining David are:

• Tom Arbuthnot – Microsoft Teams & UC expert
• Josh Blalock – Industry thought leader
• Satish Upadhyaya – Microsoft specialist
• Ryan Herbst – UC strategist

What’s on the agenda?

• Skype is officially dead! What does this mean for enterprises?
• M-DEP finally goes GA with the first certified device—what’s next?
• Copilot’s AI-powered call summaries & Intelligent Recap—are they game-changers?
• Microsoft’s latest Teams admin and CarPlay updates—big wins for IT and mobile users.

Skype Bows Out – What’s Next?

After decades of influence, Microsoft is officially shutting down Skype. But is this a big deal or just a relic of the past?

M-DEP Hits the Market!

The first-ever M-DEP-certified device is here! The Jabra PanaCast 50 VBS leads the charge in Android-based Teams Rooms, with more devices coming soon.

AI Takes Over Teams Meetings

Copilot’s AI-powered call summaries and Intelligent Recap for webinars & town halls bring next-level automation to enterprise meetings.

New Tools for IT & Mobile Users

• Teams Client Health Dashboard for proactive troubleshooting.
• Direct Routing SIP Call Flow Diagrams now available in Teams Admin Center.
• Apple CarPlay & Siri Enhancements make it easier to stay connected on the go.

Plus: We break down what ChatGPT-4.5 means for Microsoft Copilot and the rise of AI competitors like DeepSeek!

Connect with our hosts David Dungay and Tom Arbuthnot on socials here:

David Dungay

• LinkedIn
• Twitter

Tom Arbuthnot

• LinkedIn
• Twitter

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.

Watch on YouTube.

In this packed episode of UC Today, David Dungay is joined by a powerhouse panel of Microsoft Teams experts:

• Tom Arbuthnot
• Amanda Sterner
• Satish Upadhyaya
• Kevin Keeler
• Ryan Herbst
• Josh Blaylock

Fresh from ISE 2024, the team dives into the latest Microsoft Teams innovations, including new hardware, Express Install setups, MultiCam capabilities, AI-powered super resolution, and the future of meeting room experiences.

If you want insider knowledge on the latest Microsoft Teams updates, this discussion is unmissable!

The Microsoft Teams ecosystem is evolving faster than ever, and ISE 2024 was packed with groundbreaking announcements. Our expert panel breaks down everything you need to know about Teams hardware, AI advancements, and smart meeting room solutions.

• ISE 2024 Highlights – The latest Jabra, Shure, Logitech, and MaxHub Teams-certified hardware for next-gen meeting spaces.
• BYOD vs. Native Teams Rooms – The ongoing debate: When does a business upgrade to a full Teams Room solution?
• MultiCam for Teams Rooms – Now generally available, enabling seamless multi-angle viewing in large rooms & classrooms.
• AI-Driven Super Resolution – How Microsoft is using AI to upscale low-quality video in poor network conditions.
• Microsoft Teams Panels & Room Occupancy – Real-time sensor data now prevents those “awkward walk-ins” during meetings.
• Microsoft-Android Partnership (M-DEP) – The latest OEM partnerships and what it means for Teams hardware innovation.

Microsoft Teams is redefining the way we work—from AI-powered enhancements to streamlined hybrid collaboration. If you're an IT leader, UC strategist, or Microsoft Teams power user, this episode is a goldmine of insights!

Connect with our hosts David Dungay and Tom Arbuthnot on socials here:

David Dungay

• LinkedIn
• Twitter

Tom Arbuthnot

• LinkedIn
• Twitter

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.

To kick off the year, David Dungay was joined by Tom Arbuthnot of Empowering.Cloud, and Graham Walsh from Neat to explore the latest news from the Teams ecosystem.

This discussion sheds light on the latest updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities. Here's what you'll discover:

Copilot Updates:

• Microsoft 365 Copilot Chat, with agents, coming in January
• The Microsoft 365 app (desktop and mobile) will also be named "Microsoft 365 Copilot"
• Microsoft Copilot extending to Teams and Outlook
• New Pay-as-you-go billing model for Agents in SharePoint alongside Copilot Studio now has a Pay-As-You-Go experience
• Promotional access to Agents in SharePoint
• During a promotional trial period running from January 6, 2025, through June 30, 2025, organizations with 50 or more Microsoft 365 Copilot licenses will automatically receive 10,000 additional queries per month for agents in SharePoint, giving users without Copilot licenses access to create and use agents.
• Using Copilot agents in group chats - Feb

Teams Updates:

• The new Microsoft Teams Chat and Channels experience
• Facilitator and translated agents
• SMS coming to teams
• Queues app barge and whisper
• Monitor Whisper Barge and Takeover - March
• Service level realtime stats coming to Microsoft Teams Queues App February
• Places development
• AOSP + mandatory android updates + MDEP
• Microsoft Teams: Meeting recap can be shared as a link
• Captions in Teams Rooms on Windows will support additional languages and real-time translation

Connect with our hosts David Dungay and Tom Arbuthnot on socials here:

David Dungay

• LinkedIn
• Twitter

Tom Arbuthnot

• LinkedIn
• Twitter

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.