• Episode 30 - July - Sauna or steam room?
    Jul 28 2023

    The guys are back to talk about upcoming appearances at RSPA Retail NOW in Orlando and CompTIA ChannelCon in Las Vegas. Hopefully the air conditioning is working!

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    11 mins
  • Episode 29 - Devin Miller of The Inventive Journey
    Jun 9 2023

    This week the guys speak with Devin Miller, IP attorney and host of The Inventive Journey podcast.

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    17 mins
  • Episode 28 - S&M
    May 5 2023

    This week the guys talk about sales and marketing, the choices they've made to date, and how they'll approach growth in the future.

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    18 mins
  • Episode 27 - Big Alligator
    Apr 21 2023

    Today the guys ... do some math tutoring? And talk about what's keeping them busy as startup founders. Plus, does it count as 100% on-shore if an on-shore agent works from offshore?

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    13 mins
  • Episode 26 - Evangelism
    Apr 7 2023

    This week the guys talk about how what's old is new. Then, as now, the best way to get a new customer is by being recommended.

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    9 mins
  • Episode 25 - Your Tech Stack
    Mar 31 2023

    This week the guys talk about the key technology behind MSPs and what it takes to support them and their clients.

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    8 mins
  • Episode 24 - Self-service support
    Mar 17 2023

    This week the guys talk about the pros and cons of offering self-service support to customers, while trying to not be distracted by March Madness.

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    15 mins
  • Episode 23 - Our chance to be customers (plus Luis is back!)
    Mar 10 2023

    This week the guys are back from the road again - San Diego and Las Vegas - talking about their experiences as customers, good and bad.

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    15 mins