Ryan Rivett, is not just a CEO but the driving force behind My Place Hotels. We discuss discuss the incredible growth and vision of the brand. From the company's 6th convention to the introduction of "My Place 3.0" and the future of the conversion brand Trend, Ryan talks about the company's unique approach to blazing new trails, how they are empowering the next generation of leaders, and the importance of partnerships and delegation.

Main Points:

• Growth and excitement at the 6th My Place Hotels convention
• Introduction of "My Place 3.0" and its new prototype
• Expansion with franchisees and properties
• The launch of the Trend conversion brand
• Emphasis on leadership, partnerships, and delegation within the company
• Future opportunities in new construction and acquisitions
• Impact of the upcoming presidential election on the industry

Irene Roberts, VP of Loyalty at My Place Hotels of America, and I are kicking off the My Place 2024 Conference in Tucson.

We discuss the significance of guest loyalty in the hospitality industry, particularly in the economy sector. Irene shares how My Place Hotels’ loyalty program, Stay Rewarded, enhances the guest experience by offering immediate rewards for long-term stays.

We also discuss the challenges of encouraging hotel participation, the program’s success with over 310,000 members, and future growth strategies.

*Importance of guest loyalty in the economy sector

*Overview of the My Place Hotels' loyalty program, Stay Rewarded

*Benefits of immediate rewards for long-term guests

*Strategies for encouraging hotel participation in loyalty programs

Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.