Last week in a newsletter I suggested to leaders that they reach out to their teams to talk about what’s happening in Gaza and Israel. Even as I made those recommendations I knew those conversations might be hard – not just for the leaders, but for everyone involved. Because talking about suffering is hard. One person – someone I trust – responded to my suggestion in a way that shows what hard can look like, and I thought it would be instructive to share that here.

This is a short episode, but if you just want the thesis, here it is in three parts.

Leaders of teams have a responsibility to reach out to people and have conversations, even when they’re hard. Those same leaders are likely to make mistakes in the process. When they do, they will benefit if they shut up and listen, genuinely learn, and do better next time.

Part 1: Reaching out to do hard things.
Part 2: Screwing up in the process.
Part 3: Shutting up and getting better.

That’s it.

Well, there's a little more. Thanks for listening!

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I also coach women leaders (individually and in groups) and facilitate campus workshops. Learn more at the website.

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