Episodes

  • Episode 256: 2026 Pest Control Reality Check

    Episode 256: 2026 Pest Control Reality Check
    Jan 8 2026
    David Billingsly joins Dan and Donnie to break down the biggest pest control trends for 2026. As a consultant and PMP Industry Insiders peer group facilitator, David gets behind-the-scenes access to how dozens of companies really operate. Hear his take on the industry’s No. 1 struggle, the push to cut indirect costs and whether pest control could one day become obsolete. Guest: David Billingsly, The Billingsly Group & PMP Industry Insiders Peer Groups Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    38 mins
  • Top Takeaways from December | Insiders Rewind

    Top Takeaways from December | Insiders Rewind
    Jan 5 2026

    🎙️ Welcome to Insiders Rewind —

    Recapping November! Episodes from December:

    ✅ Ep. 253 - X-RAI Call Analytics Dashboard - Explained

    ✅ Ep. 254 - Safety Training That Actually Works

    ✅ Ep. 255 - AI's Impact on Pest & Lawn Marketing

    A HUGE shout to our sponsors!

    Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

    PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

    VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

    We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

    🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts
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    15 mins
  • Episode 255: AI's Impact on Pest & Lawn Marketing Trends

    Episode 255: AI's Impact on Pest & Lawn Marketing Trends
    Dec 18 2025
    This week, Coalmarch Marketing CEO Jeff Davis joins Dan and Donnie to discuss how pest and lawn businesses should be shifting their marketing strategies in response to AI-driven consumer behavior changes. They cover results of the 2026 Marketing Benchmark Report, how search is evolving and what changes Jeff sees on the horizon. Guest: Jeff Davis, CEO, Coalmarch Marketing Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    44 mins
  • Episode 254: Safety Training That Actually Works

    Episode 254: Safety Training That Actually Works
    Dec 11 2025
    In this episode, Donnie and Dan sit down with PestSure's COO Todd Burke and Director of Safety Linda Midyett to share what effective safety training looks like in pest companies. They share the results of their cell-free zone distracted driving initiative and cover other strategies to reduce claims, strengthen culture and lower insurance costs, helping owners build safer, more profitable operations. Guests: Todd Burke, COO & Linda Midyett, Director of Safety, PestSure Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    41 mins
  • Top Takeaways from November | Insiders Rewind

    Top Takeaways from November | Insiders Rewind
    Dec 8 2025

    🎙️ Welcome to Insiders Rewind — Recapping November!

    Episodes from October:

    ✅ Ep. 250 - Reflections on PestWorld & 250 Episodes

    ✅ Ep. 251 - When AI Picks the Pest or Lawn Company

    ✅ Ep. 252 - Why M&A Isn't Just For The Big Guys: Part 2

    A HUGE shout to our sponsors!

    Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

    PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

    VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

    We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

    🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts
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    10 mins
  • Episode 253: X-Rai Call Analytics Dashboard — Explained

    Episode 253: X-Rai Call Analytics Dashboard — Explained
    Dec 4 2025

    This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.

    Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    38 mins
  • Episode 252: Why M&A Isn’t Just for the Big Guys: Part 2

    Episode 252: Why M&A Isn’t Just for the Big Guys: Part 2
    Nov 20 2025

    Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.

    Guest: Jeremy Ecker, CEO of Rest Easy Pest Control Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    43 mins
  • Episode 251: When AI Picks the Pest or Lawn Company: What Businesses Must Know

    Episode 251: When AI Picks the Pest or Lawn Company: What Businesses Must Know
    Nov 13 2025
    This week, Dan and Donnie dive into AI updates, including the debut of the Atlas brower and rise of ChatGPT's "agent mode." They demo several examples of what this new technology can do for pest and lawn companies, and they discuss how marketing strategies must adapt as consumers move away from standard Google searches toward AI research and task execution. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    41 mins
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