Welcome back to Toolbox Tuesday!

After a short hiatus, Jennifer and Sten are back to tackle a recurring pain point in dental practices: the relationship and perceived issues between doctors and their dental assistants.

Sten recently spent time back in the clinical chair—something he hasn't done extensively in years—and gained a fresh perspective on the day-to-day operations and team performance that associate doctors have been complaining about. The recurring theme? "The assistants are always messing things up!"

In this candid discussion, Sten shares his surprising observations and reveals where the real "slop and holes" in the system might actually lie.

What We Discuss:

1. The Intentional Hiatus: Why we took a break from Toolbox Tuesday.
2. Red Teaming Your Practice: Proactively finding holes and inefficiencies before they become major problems.
3. Doctor's Perception vs. Reality: Sten's on-the-ground experience working with the same team that our associate doctors have expressed frustration with.
4. The Leadership Look in the Mirror: Why doctors—whether an owner or an associate—are the leaders in the operatory and need to set the standard.
5. Unreasonable Expectations: When doctors expect the most from their assistants but not from themselves.
6. The Supportable Model: Our non-dedicated assistant model and how it forces better training, standardized protocols, and prevents the "keys to the kingdom" problem.
7. Owner vs. Associate Mindset: How the pressure of business ownership changes a doctor's approach to team accountability and efficiency.

This is Part 1 of a two-part conversation! Join us next week as we continue the discussion on coaching doctors, team victim mentality, and building a high-performing dental team.

Want to tackle your own operational challenges, improve leadership, and set up effective on-target tracking for your doctors? Pathway Dental Solutions is accepting private clients!

Connect with Us: Find out how we can help your team and practice at: PathwayDentalSolutions.com We're on all social media platforms!

Join Jennifer from Pathway Dental Solutions for another enlightening episode of Toolbox Tuesday.

This week, by popular demand, we delve into the complex issue of gaslighting within the workplace, specifically within dental practices. Discover how to recognize gaslighting behaviors, why they may inadvertently occur among high performers, and how leadership can effectively address these behaviors to maintain a positive and supportive practice culture.

Jennifer shares insightful case studies, strategies, and tips on fostering improved communication and accountability that can benefit not only professional relationships but personal ones too. Tune in and learn how to enhance emotional intelligence within your practice for smoother operations and better team cohesion.

Connect with Jennifer to explore further resources and support for your practice at Pathway Dental Solutions.

**Podcast Title: Toolbox Tuesday Podcast: Navigating the Shift from Solo to Group Dental Practice**

**Episode Description:**

Welcome back to the Toolbox Tuesday Podcast by Pathway Dental Solutions! In this second installment of our origin story series, Jennifer continues her journey, moving beyond her initial experiences to explore the dynamic world of group dental practice.

In this episode, Jennifer shares her reasons for transitioning from a single-doctor environment to the bustling ecosystem of a group practice. Concerned about the sustainability of traditional single-doctor setups, she took a bold leap across the country to Boston, where she sought opportunities in a more collaborative and resource-rich setting.

Jennifer discusses the challenges and benefits of working in a larger practice, stressing the importance of teamwork, flexibility, and being part of something bigger. From facing the initial trials of proving her worth in a new environment to actively contributing to business strategies, her story is an insightful roadmap for dental professionals considering similar transitions.

This episode provides essential takeaways for owner doctors looking to attract and retain top talent by highlighting unique aspects and opportunities within group practices. Hear how Jennifer’s experiences shaped her current approach to mentorship and recruitment, offering fresh perspectives for building thriving dental teams.

Don't miss this chance to learn how embracing change and collaboration can propel your practice forward. Tune in now and be inspired by Jennifer’s journey!

For more information on team training and recruitment strategies, connect with us on social media, email us at connect@pathwaydentalsolutions.com, or visit our website at www.pathwaydentalsolutions.com. Stay tuned for next week's episode, where we dive into applying these lessons to our own group practice!

Podcast Title: Toolbox Tuesday Podcast: From Humble Beginnings to Dental Leadership - Jennifer’s Journey Episode Description: Welcome to another enlightening episode of Toolbox Tuesday, brought to you by Pathway Dental Solutions! This week, we shine the spotlight on Jennifer, one of our esteemed team members, as she shares her captivating journey from accidental entry into the dental world to becoming a leader in the field. Join us as Jennifer candidly discusses her origins, starting as a front office assistant with no dental experience and unexpectedly transitioning to chairside assistance. Her story unveils the challenges and triumphs faced by those new to the dental profession, emphasizing the importance of mentorship and support in building successful careers. Discover how Jennifer's passion for helping others and her determination to expand her role led her to advance into dental management and operations. Learn valuable insights on how dental practices can effectively recruit, train, and develop their teams by showcasing potential career paths and nurturing talent from within. Whether you're an aspiring dental professional or a seasoned practitioner looking to enhance your practice's recruitment and training strategies, this episode offers a wealth of inspiration and practical advice. Don't miss out on this opportunity to explore the transformative power of guidance and growth in the dental industry. For further information on our training programs and private client coaching options, reach out to us on social media or email us at connect@pathwaydentalsolutions.com. Visit our website at www.pathwaydentalsolutions.com and stay tuned for more insightful episodes every Tuesday. Join us next week for more tips, tricks, and transformational stories in the world of dentistry. Until then, keep building those unicorns!

Webinar Replay!

️ Mentoring Million Dollar Producers: A New Paradigm in Dental Practices Join Pathway Dental Solutions as we explore the transformative power of mentorship for dentists and practice owners aiming to nurture million-dollar producers.

In this episode, we replay our insightful webinar where Jennifer Paxton, COO, and Dr. Sen Ericson, Founder of Pathway Dental Solutions, dissect the essence of mentorship in the dental industry.

**Key Highlights:** -

**What Mentorship Truly Means:** Unpacking the often-misunderstood buzzword of 'mentorship' within dental practices. -

**Ongoing vs. One-Time Mentorship:** How continuous guidance surpasses conventional training paradigms typically encountered in dental schools and CE programs. -

**Mentorship for Growth:** Shifting from being just a safety net to an empowering force that drives both personal and professional growth. -

**Case Studies & Real Applications:** Examples from our Million Dollar Doctor Development Program showing real impact in practices. -

**Defining Success & Failure:** Understanding how metrics-driven mentorship can avoid the "throwing spaghetti at the wall" approach for more consistent and replicable success. -

**Building a Mentorship Culture:** Emphasizing the importance of open communication and constructive feedback within the entire team to drive improvements and growth. Tune in to discover actionable insights on harnessing the power of mentorship to enhance productivity and fulfill the true potential of your dental team. Ready to redefine your mentorship approach? Don’t miss this essential listen for forward-thinking practice owners and dentists! Listen now to start building a clearer path to outstanding mentorship in your practice.

Navigating the Mentorship Maze in Dentistry with Sten

Join us for the latest episode of Toolbox Tuesday, featuring the third installment of our special series with the insightful and experienced Sten. In this episode, we delve into the often misunderstood concept of mentorship within the dental profession. Stem candidly shares his personal journey from a solo dental practitioner to a pivotal figure in group practice, exploring how his views on mentorship have evolved over time.

Discover the power of embracing a "tribe of mentors" instead of seeking a singular guide, and learn why investing in mentorship, both emotionally and financially, is crucial for professional growth. Stem also highlights his unique approach to mentorship—balancing structured guidance with fostering independence among his associate doctors. Hear about the importance of pushing beyond comfort zones, defining true emergencies, and cultivating the confidence to handle complex cases.

Whether you're a dental professional looking to refine your skills, a mentor seeking to enhance your approach, or just curious about the intricate dynamics of mentorship, this episode is packed with invaluable insights. Tune in to gain a deeper understanding of how strategic mentorship can redefine your career and propel you toward success. Don't miss out on this enlightening conversation!

In this episode, Jennifer from Pathway Dental Solutions takes you on an insightful journey through our upcoming free webinar, set to empower doctors with million-dollar production potential. Join us next Friday as we delve into the enriching Doctor Development Program.

**Here's what's in store:**

- **Emotional Intelligence Mastery:** Discover the EQ secrets to enhance communication with your team and patients. Dentists, it's time to bridge the gap that dental school left open.

- **Exam Analysis Advantage System:** Learn how AI is revolutionizing the objective analysis of dental exams. Get a sneak peek into the 31-point evaluation process that transforms feedback into actionable insights.

- **On Target Tracking:** Navigate beyond standard KPIs by reverse engineering income goals into daily procedures. Understand how to track exams, new patient visits, and procedures effectively to align with your practice's income objectives.

All these elements are designed to provide tangible assets for immediate implementation. If you're part of our Doctor Development Program, this is a must-attend.

Don't miss the chance to have your questions answered and network with like-minded professionals. Email us for details or connect with us directly for personalized guidance. We look forward to welcoming you next Friday!

*Tune in, and let's transform your practice into a powerhouse of productivity.*

From Solo to Synergy: Sten's Transformation to Group Practice

Join us for the second installment of our special Toolbox Tuesday series, featuring Sten in the hot seat. In this episode, we trace Sten's compelling journey from a solo dental practitioner to embracing the complexities and rewards of group practice.

This transformation story is a must-listen for dental professionals eager to understand the dynamics of practice evolution. Sten dives into the challenges and realizations that inspired him to shift from running a solo practice to building a cohesive group practice. Learn about the pivotal moments that highlighted the importance of autonomy and shared values among associates, and how these elements contribute to a thriving dental environment. Discover the benefits of collaboration and mentorship in dentistry, as Sten shares his insights on avoiding the pitfalls of practicing in isolation. He emphasizes the power of open communication, mutual support, and mentorship in fostering a culture of continuous improvement and innovation.

Confronting imposter syndrome and embracing a growth mindset, Sten’s journey offers invaluable lessons on leadership and personal development. His candid reflections provide inspiration and guidance for dental practitioners at all stages of their careers. Tune in to explore these themes and more, as we continue to delve into the evolving landscape of dental practice management with Sten’s insightful experiences and strategies. Don’t miss out on this engaging and informative episode!