Episodios

  • Quality Talks Bitesize: Interviews - Recruiting With Empathy with Nesha Mistry
    Jun 17 2025

    Summary


    In this episode of Quality Talks, host Stu Day interviews Nesha Mistry, a senior recruiter with over six years of experience.

    They discuss the challenges recruiters face, including managing high volumes of applications and delivering feedback to candidates.

    Nesha shares insights on how candidates can stand out in their applications, the importance of personality in interviews, and the need for empathy in the recruitment process.

    The conversation emphasises the human side of recruitment and the importance of networking and authenticity.


    Chapters


    00:00 Introduction to Recruitment Insights

    02:34 The Recruiter's Perspective

    06:57 Navigating Candidate Emotions

    10:34 Providing Constructive Feedback

    13:59 Standing Out in Applications

    18:19 The Screening Process

    23:45 Creating a Positive Interview Experience

    27:07 Final Thoughts on Recruitment

    30:15 Connecting with Nesha

    30:44 Close


    Connect with Nesha:

    LinkedIn - linkedin.com/in/nesha-mistry-95889a125

    Instagram - nesha_canvascreations


    Takeaways


    1. Nesha Mistry has over six years of recruitment experience.
    2. Recruiters often deal with hundreds of applications for a few roles.
    3. Providing feedback to candidates is a challenging but necessary part of recruitment.
    4. Unconscious bias can affect hiring decisions and needs to be addressed.
    5. Candidates should tailor their CVs to the specific role and industry.
    6. Showing personality in a CV can help candidates stand out.
    7. Creating a comfortable interview environment is crucial for candidate performance.
    8. The ideal interview process should be concise and engaging.
    9. Candidates should research the company before interviews.
    10. Networking is essential for job seekers.
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    31 m
  • Quality Talks Live Edition - 1st Birthday Celebration
    Jun 1 2025

    Summary


    In this live episode celebrating the first anniversary of the Quality Talks podcast, hosts Stu and Chris reflect on their journey over the past year, share memorable moments, and engage with their live audience.


    They welcome special guest Vernon Richards, discuss future plans for live events, and highlight favourite episodes and guests, further reflections on their journey of building a podcast and community around quality discussions.


    They explore the challenges of engaging with their audience, the importance of creating a platform for sharing experiences, and the evolving expectations in quality roles.


    The conversation also touches on the significance of allyship and support within the industry, as well as celebrating their one-year anniversary of podcasting.


    Throughout this episode the conversation is filled with humour, insights, and a sense of community as they celebrate their achievements and look forward to what’s next


    Chapters


    00:00 Celebrating One Year of Quality Talks

    04:42 Special Guest Introduction: Vernon

    10:15 Reflections on the Podcast Journey

    15:52 Memorable Moments and Audience Engagement

    24:43 Engaging with YouTube Shorts

    26:46 This or That: Fun Debates

    35:43 Building a Community Around the Podcast

    49:54 The Grief of Change

    53:01 Navigating Change in the Industry

    54:44 The Lone Tester Experience

    58:59 Building Allyship in Quality

    01:02:56 Evolving Expectations in Quality Roles

    01:06:32 Finding Community and Support

    01:11:51 Celebrating Milestones and Looking Ahead

    01:34:47 WE OUT!!

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    1 h y 35 m
  • Quality Talks Bitesize: Interviews - The Power of Data Insights with Dalbir Sehmbi
    May 27 2025

    Summary


    In this episode of Quality Talks Bitesize, host Stu Day welcomes Dalbir Sehmbi, a seasoned professional in software testing, who shares his journey through job hunting and the strategies he employed to secure a new role.


    Dalbir discusses the importance of tracking job applications, building relationships with recruiters, and the lessons learned from various interview experiences.


    He emphasises the significance of networking and community engagement, offering valuable tips for job seekers navigating the challenging job market.


    Useful Links:

    1. Follow Dalbir on ⁠LinkedIn⁠
    2. Dalbir's articles: ⁠My Job Hunt – A Game of Rejections, Rewrites & Resilience ⁠& ⁠Why AI will not replace Software Testers⁠
    3. Join ⁠Ministry of Testing⁠


    Chapters


    00:00 Introductions

    04:26 Dalbir's Job Hunt Experience

    09:59 Data-Driven Job Applications

    15:58 Building Relationships with Recruiters

    21:57 Interview Preparation and Lessons Learned

    27:57 Final Tips for Job Seekers

    33:12 End


    Takeaways


    1. Dalbir has nearly 20 years of experience in software testing.
    2. He applied for over 150 jobs during his job hunt.
    3. Tracking applications helped him stay organised and focused.
    4. He experienced a high rate of being ghosted by recruiters.
    5. Building rapport with recruiters can lead to better opportunities.
    6. Dalbir learned to customise his CV for each application.
    7. Networking can uncover hidden job opportunities.
    8. Celebrating small wins is crucial during job hunting.
    9. Engaging with the community can lead to unexpected opportunities.
    10. Dalbir emphasises the importance of giving back to others.
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    34 m
  • Quality Talks Bitesize: Top 5 Tips For Interviewers
    May 15 2025

    Summary


    In this episode of Quality Talks Bitesize, hosts Stu and Chris share their top tips for interviewers, focusing on enhancing the candidate experience.


    They discuss the importance of preparation, humanising the interview process, ensuring diversity in interview panels, effective time management, and being present in both body and mind.


    Their conversation emphasises creating a welcoming atmosphere for candidates and the significance of providing constructive feedback.


    To conclude the episode they even share a bonus tip that may be a surprise.......but would could it be?


    Chapters


    00:00 - Introduction to Interview Tips

    01:46 - Tip 5: Do Your Prep Work

    04:37 - Tip 4: Humanise the Process

    07:51 - Tip 3: Diversity in Interview Panels

    13:00 - Tip 2: Time Management in Interviews

    21:23 - Tip 1: Be Present in the Moment

    26:10 - Bonus Tip: Make It Fun

    30:27 End


    Takeaways


    1. Do your prep work to understand the candidate better.
    2. Humanise the interview process to reduce stress.
    3. Diversity in the interview panel helps challenge biases.
    4. Time management is crucial for a smooth interview.
    5. Be present in body and mind during the interview.
    6. Make the interview process fun and engaging.
    7. Allow candidates to ask questions throughout the interview.
    8. Provide constructive feedback promptly after the interview.
    9. Create a welcoming atmosphere to empower candidates.
    10. Use active listening to understand candidates better.
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    31 m
  • Quality Talks Bitesize - Interviews: The Good, The Bad & How To Prepare with Eamon Droko
    May 2 2025

    Summary


    In this inaugural Bite Size episode of the Quality Talks podcast, host Stu Day and guest Eamon Droko discuss the nuances of job interviews, focusing on what constitutes good and bad experiences, from a candidates perspective


    Eamon shares his insights from his journey in quality assurance, emphasising the importance of job fit, the challenges of poorly placed technical tasks in interviews, and the value of openness and honesty during the interview process.


    They also explore effective preparation strategies and the need for interviewers to respect candidates' time and experiences. Giving them the time and space to showcase their true selves.


    Takeaways


    • A good interview leaves you feeling positive, regardless of the outcome.
    • Bad interviews often lack a platform for candidates to showcase their skills.
    • Automation should not overshadow other essential QA skills in interviews.
    • Candidates' time should be respected during the interview process.
    • The best interviews prioritize people fit before technical assessments.
    • Openness and honesty can enhance the interview experience.
    • Interviewers should understand the QA role to assess candidates effectively.
    • Preparation is key; research the company and its products thoroughly.
    • Using AI can aid in interview preparation and understanding job challenges.
    • Interviews should feel like a conversation, not an interrogation.


    Chapters


    00:00 Introduction to BiteSize Series

    01:21 Eamon's Background and Experience

    02:26 Good vs. Bad Interviews

    05:12 The Role of Automation in Interviews

    07:12 The Importance of Job Fit

    10:08 Technical Tasks and Candidate Time

    12:10 Explaining Your Thought Process

    14:41 What Good Interviews Look Like

    18:49 The Value of Openness in Interviews

    19:33 Challenges with Interviewers' Understanding of QA

    22:39 Preparing for Interviews

    29:52 Final Tips for Interview Success

    31:35 End



    Más Menos
    32 m
  • Quality Talks Podcast - Ep13 - The Perfect Pair
    Apr 11 2025

    In this episode of the Quality Talks podcast, hosts Chris Henderson and Stu Day explore the dynamics of interviews, emphasising the importance of a two-way relationship between candidates and employers.

    They discuss community engagement, share personal experiences, and highlight the significance of creating a positive interview environment.

    Listeners are encouraged to reflect on their own experiences and the importance of communication throughout the interview process.

    The conversation also touches on technical interviews, handling anxiety, and the need for honesty in the hiring process.


    Show Links:

    1. Instagram page: quality_talks_podcast

    2. Culture Corner Podcast with Chris: https://open.spotify.com/episode/3XdYF5Rsyyd6pCSehUXJFJ?si=ghhZHZJDRXWUY7NvREVITg

    3. https://nationalsoftwaretestingconference.co.uk/

    4. https://www.ministryoftesting.com/events/testbash-brighton-2025

    5. Our website: https://qualitytalks.co.uk/


    Chapters:

    00:00 Introduction to The Perfect Pair

    03:36 Community Growth and Engagement

    08:03 Upcoming Events and Conferences

    10:45 Multi-Generational Teams Discussion

    12:51 London Meetup and Community Involvement

    16:04 The Perfect Pair: Interview Dynamics

    20:22 Understanding the Interview Process

    29:01 What Makes a Good Interview?

    36:33 Creating a Comfortable Interview Environment

    42:38 Exploring Interview Styles and Formats

    50:51 What Makes a Bad Interview?

    59:49 The Importance of Communication in the Interview Process

    01:10:01 Community Insights on Interview Experiences

    01:22:45 End


    Takeaways:

    • Interviews should be a two-way street, allowing both parties to assess fit.
    • Creating a positive interview experience is crucial for candidates.
    • Technical interviews should focus on problem-solving and communication skills.
    • Honesty on CVs is essential; candidates should not feel pressured to exaggerate.
    • Open communication during the interview process is vital for both candidates and interviewers.
    • Candidates should feel empowered to withdraw from a process that doesn't feel right.
    • Interviewers should engage actively and respectfully with candidates.
    • Feedback from candidates can help improve the interview process.
    • Community insights can provide valuable perspectives on the hiring experience.
    • Practicing interview techniques can enhance the overall experience for both parties.
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    1 h y 23 m
  • Quality Talks Podcast - Ep12 - Epic Test Quest with Christine Pinto
    Mar 22 2025

    Summary

    In this episode of Quality Talks, hosts Stu Day and Chris Henderson welcome Christine Pinto, co-founder of Epic Test Quest. Christine shares her journey from a tech career to politics and back, emphasising the importance of quality in software testing.

    The conversation explores the challenges faced by testers, the role of AI in improving testing processes, and the significance of community engagement. Christine advocates for a quality mindset in tech and the need for fun and gamification in testing.

    The episode concludes with a call to action for listeners to join the Epic Test Quest community and contribute to the development of a tool that aims to enhance the testing experience.


    Show Links:

    1. Epic Test Quest Website: ⁠https://www.epictestquest.com/⁠

    2. Epic Test Quest Slack Community: ⁠https://join.slack.com/t/etqcommunity/shared_invite/zt-31z6yv89i-62eixB9hqdpO0tXBhyQvxQ⁠

    3. Epic Test Quest LinkedIn: ⁠https://www.linkedin.com/company/epictestquest⁠

    4. Christine's Motivational Song: ⁠⁠https://youtu.be/1SXQfd8f-o0?si=ea41f2gZ1tivMZyF⁠⁠


    Chapters

    00:00 Introduction and Excitement for the Podcast

    02:14 Christine Pinto's Background and Journey

    04:51 Transition from Politics to Tech

    08:25 Lessons Learned from Politics

    14:06 The Birth of Epic Test Quest

    22:14 Prototyping and Community Engagement

    26:19 Quality Mindset in Entrepreneurship

    30:09 Bridging Communication Gaps in Testing

    33:01 The Importance of Quality Mindset

    35:17 Leveraging Community for Product Development

    38:39 Transforming Quality into a Collaborative Mindset

    42:12 Gamification and Fun in Quality Assurance

    46:18 Visualizing Quality through Engagement

    55:45 Emotional Connections in Testing and Development

    56:36 Starting the Conversation: Understanding Pain Points

    59:54 Creating Accessible Tools for Testers

    01:01:40 Leveraging AI for Quality Assurance

    01:05:56 The Importance of Quality in Software Development

    01:10:39 Emotional Impact of Quality Assurance

    01:16:47 Building a Community for Feedback and Growth

    01:21:38 End


    Takeaways

    1. Christine Pinto emphasizes the importance of community in software testing.
    2. The transition from politics to tech provided valuable networking and communication skills.
    3. Quality is a team responsibility and should be prioritized in tech.
    4. Gamification can make testing more engaging and fun.
    5. AI tools need to be trained on quality data to be effective.
    6. Emotional connections with customers are crucial for understanding quality impact.
    7. The importance of communication in tech is often overlooked.
    8. Test case creation is a common pain point for many testers.
    9. Christine aims to create a tool that is accessible for all testers.
    10. Feedback from the community is essential for the success of Epic Test Quest.
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    1 h y 22 m
  • Quality Talks Podcast - Ep11 - Self Care: Leading By Example
    Feb 26 2025

    In this heartfelt episode of Quality Talks, hosts Stu Day and Chris Henderson delve into the critical topics of wellbeing, self-care, and mental health within leadership. They share personal experiences and insights on the importance of leading by example, being vulnerable, and creating supportive environments for open communication. The conversation emphasises the need for self-awareness and practical strategies for managing stress, ultimately encouraging leaders to prioritise their own wellbeing to better support their teams.


    Chapters

    00:00 Introduction to Wellbeing and Leadership

    08:12 The Importance of Self-Care in Leadership

    19:18 Vulnerability and Open Communication in Leadership

    30:22 Building Supportive Leadership Cultures

    41:53 Building Leadership Communities for Change

    43:21 The Importance of Vulnerability in Leadership

    45:49 Creating Safe Spaces for Open Conversations

    47:17 The Impact of Mental Health on Leadership

    49:12 The Power of Sharing Personal Struggles

    50:31 Encouraging Open Dialogue in the Workplace

    52:29 Utilizing the Stress Bucket Exercise

    55:16 Coping Mechanisms for Stress Relief

    58:44 The Role of Self-Reflection in Leadership

    01:03:23 Prioritizing Mental Health in Leadership

    01:08:34 Embracing Vulnerability as a Strength

    01:11:39 Navigating Change and New Beginnings

    01:14:01 Creating a Supportive Community

    01:18:24 Looking Ahead: Future Conversations on Mental Health

    01:19:00 Wrap Up


    Takeaways

    1. Self-care is often overlooked in leadership training.
    2. It's important to acknowledge that it's okay to not be okay.
    3. Vulnerability in leadership fosters stronger connections.
    4. Creating a supportive environment encourages open communication.
    5. Self-reflection helps prioritize emotional wellbeing.
    6. Leaders should lead by example in discussing mental health.
    7. Practical exercises can help manage stress effectively.
    8. Building a community around shared experiences is vital.
    9. Emotional awareness is key to effective leadership.
    10. It's essential to have trusted outlets for sharing feelings.


    Más Menos
    1 h y 21 m