• Revealing secrets of Zoom and their CX Plans

  • Aug 5 2024
  • Length: 22 mins
  • Podcast

Revealing secrets of Zoom and their CX Plans

Listen for free

View show details

  • Summary

  • https://activateCX.arroyo360.com/ai

    ----------

    Zoom has the CX Industry Shaking in their boots with their NEW AI Contact Center solutions. Find out more as we chat with special guest Brandon Knight about all things Zoom, AI, and customer experience in contact centers. Don't miss out on this insightful conversation!


    Chapters

    00:00 Cloud Native

    02:27 Does Zoom have the Engineering chops?

    04:47 Data is the New Oil

    08:21 The Automation Story

    11:03 Proof is in the Pudding

    13:18 Delivering on the Promise

    15:24 Being a Good Partner

    17:32 Contact Center Evolution

    20:52 In Closing


    #podcast #contactcenter #ai #customerservice #salesstrategy

    —————————————————————————————
    Show more Show less
Show more Show less

What listeners say about Revealing secrets of Zoom and their CX Plans

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available