• Revolutionizing the Customer Success Journey with Ryan Ballein

  • Jan 9 2024
  • Length: 27 mins
  • Podcast
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Revolutionizing the Customer Success Journey with Ryan Ballein

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  • Summary

  • Unlock the secrets to revolutionizing your Customer Success journey with Ryan Ballein, a trailblazer in the CS arena. You'll hear invaluable insights from Ryan's transition from sales to leadership and his expert strategies for building a robust CS function from the ground up. Kristen and Ryan's conversation focuses on implementing digital-first customer engagement, emphasizing automation's role in freeing up CS managers for more meaningful work, thus amplifying customer satisfaction and employee fulfillment.
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