Tune into the latest episode of "Association Tech Insider," where we examine the vital dynamics of vendor management in the association sector. Hosted by Gretchen Steenstra, Director of Client Strategy at DelCor, and Alex Mouw, Principal Strategic Advisor for Membership Organizations at AWS for Nonprofits, this discussion navigates the shared responsibilities and strategic alignments necessary between associations and their technology vendors.

Episode Highlights:

1. Balanced Responsibilities: Explore with TPAC members and association community leaders the intricate balance of responsibility in vendor relationships. Ensuring both parties are proactive and clearly define their roles is crucial for a successful partnership.

2. Emergency Preparedness: Addressing the recent abrupt departure of a Sitefinity vendor, we delve into essential strategies for preparing and managing such emergencies. The importance of contingency plans and maintaining robust communication to swiftly handle vendor transitions is underscored.

3. Special Announcement: Progress Software, the owner of Sitefinity, has extended a special offer to associations impacted by the vendor departure, highlighting the importance of supportive vendor relationships in crisis times.

Featured Guests:

Gretchen Steenstra, Director of Client Strategy at DelCor, provides expert insights on strategic client management and crisis resolution.

Alex Mouw, Principal Strategic Advisor for Membership Organizations at AWS for Nonprofits, discusses leveraging cloud solutions for enhanced membership services.

Joanna Piñeda, CEO of Matrix Group, emphasizes the importance of strategic leadership and robust emergency planning.

Ray van Hilst, Director of Client Results at Yoko, underscores the necessity of effective communication and trust-building in sustaining productive vendor relationships.

Nicole Araujo, Client Engagement Director from Mighty Citizen, shares her expertise on partnership management and project execution.

Stephen Tidmore, Executive VP of Technology at Mighty Citizen, discusses managing large, complex technology projects that align with strategic goals.

Reggie Henry, Chief Information and Performance Excellence Officer at ASAE, highlights strategic considerations in managing vendor transitions effectively.

Don’t miss this enlightening conversation on mastering the complexities of vendor partnerships in the association space. This episode provides valuable strategies for enhancing your vendor management practices and ensuring your association is prepared for any situation.

Listen now to equip your association with the knowledge to manage vendor relationships more effectively and leverage these partnerships for long-term success.

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