How can hotels effectively balance guest luxury with meaningful sustainability practices? In this episode of the Sustainability Stories podcast, host Radhika Arapally explores this intriguing question with Jacqueline Kneebone, the ESG Head of Sustainability and Wellness at One Hundred Shoreditch London Hotel, which is part of the Lore Group. Jacqueline shares her journey into sustainability, emphasizing the intertwined nature of wellness and sustainability and how these concepts shape her work.

Jacqueline discusses the sustainability initiatives at 100 Shoreditch, highlighting the hotel's adaptive design approach and efforts to reduce single-use plastics and incorporate renewable energy. She elaborates on the advanced phase of sustainability that the hotel has entered, focusing on mandatory ESG reporting and establishing carbon baselines.

The conversation also covers Jacqueline's continuous learning journey, including her participation in the ESG Executive Program at King's College, and how she upskills her team and stakeholders in sustainability practices. Jacqueline talks about the importance of making sustainability convenient and commercially sound to ensure buy-in from all stakeholders.

The episode concludes with insights into the future of sustainable hospitality, the challenges faced, and the innovative partnerships and community projects that 100 Shoreditch is involved in, such as their collaboration with Made Blue for responsible water use and Earnt for community volunteering.

Listeners are encouraged to stay updated by subscribing to the Sustainability Kiosk newsletter and to explore further learning opportunities mentioned in the show notes.

This episode is part of the podcast series "Hotel Sustainability Stories #BeyondCOP28," featuring sustainability stories from participating Green Collection hotels. Hosted by Radhika Arapally, this episode celebrates the one-year anniversary of the Green Collection hotels by Global Hotel Alliance, highlighting their journey and achievements in sustainability over the past year.

Notes:

Earnt Community Volunteering: https://www.instagram.com/p/C7CcstBIIoo/

Future Plus, sustainability management reporting platform: https://www.future-plus.co.uk/

Made Blue Partnership for Responsible water use: https://loregroup.com/made-blue/

Hotel Information on Sustainability: https://www.onehundredshoreditch.com/hotel-info/sustainability/

ESG Executives program at Kings College London: https://www.kcl.ac.uk/business/executive-education/open-course/the-kings-eea-executive-esg-programme-for-hospitality-leaders