Join Fred Champlain and Mark Castoe as they break down the various steps that successful organizations take to technological maturity.

Synthesizing the learnings and understandings of the customer journeys you are supporting is a critically important part of any strategy. Application portfolio management is the gathering point to bring together asset management, IT service management and many other tools to uplevel demands and planning.

Listen now to hear how you can up level your enterprise capabilities.

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In today’s dynamic environment, the Department of Defense (DoD) must align operations with the PMA and Presidential EOs to enhance CX. To meet these demands, the DoD needs a platform for innovative, secure, and agile workflows supporting mission-focused initiatives. This session will explore tools enabling the DoD to enhance service delivery through process automation, personalized services, improved trust and satisfaction, and innovation through data and analytics.

Featured Speakers:
• Mark Matzke , Area Vice President, Department of Defense, ServiceNow
• Douglas Enfield, Public Works Systems Branch Chief, G-4 Infrastructure Sustainment, IMCOM HQ

Click here to view the on-demand recording

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Join Fred Champlain and Mark Castoe as they tackle governance and risk in the context of technical debt.

There will always be technical debt, due to the fact that it is part of the technology landscape. Managing this debt as a business risk is where organizations can maintain business continuity and ensure continuous visibility.

Listen now, and check out Fred's recent blog, " Technical Debt: A Hidden Blocker to Business Transformation."

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