Welcome back to "Shedding the Corporate Bitch!" In this episode, I am talking with the powerhouse mediator Hesha Abrams, diving into the art of conflict resolution and the secrets to diffusing tension. Hesha, a seasoned dealmaker, shares her wealth of experience and practical tips to help us navigate the chaotic business world with grace and effectiveness.

Meet Hesha Abrams Hesha kicks off the conversation by sharing a bit about her background. Not only is she a mother and grandmother, but she’s also a passionate Star Trek fan, which fuels her optimistic outlook on life. Hesha’s mediation experience spans over three decades, dealing with everything from massive corporate disputes to everyday conflicts.

Key Strategies for Conflict Resolution Hesha emphasizes the importance of being practical and realistic when resolving conflicts. Forget the “win-win” idealism; it's about managing real-world situations with real people. She explains that conflict is like spaghetti sauce on a counter—if you clean it up right away, it's easy, but if you leave it, it becomes a tough, moldy mess.

Communication is Key One of the main takeaways from Hesha’s insights is the power of effective communication. She stresses the importance of listening deeply and diagnosing the needs of the person you're dealing with. This involves understanding whether they are an introvert or extrovert, a thinker or feeler, and tailoring your approach accordingly.

Practical Techniques Hesha provides some golden nuggets of advice:

• Sentence Stems: Use phrases like “What I admire about you…” to disarm and redirect conversations.
• Do-Overs: Don’t be afraid to ask for a second chance if a conversation didn’t go as planned.
• Validation: Catch people doing things right and acknowledge it. This simple act can transform relationships and build trust.

Creating a Positive Environment Hesha also discusses the importance of catching people doing things right rather than focusing solely on the negatives. This shift in perspective can help create a more supportive and productive work environment.

Trust and Power Dynamics Hesha tackles the complex issue of trust in the workplace. She argues that trust must be earned and that it’s okay to be cautious. By practicing good communication and validation, leaders can build trust over time.

Final Thoughts The episode wraps up with Hesha reiterating her mantra: "Best is the enemy of better." Instead of striving for perfection, focus on making small, winnable victories. This approach not only eases the pressure but also fosters continuous improvement.

Tune in to this enlightening episode and learn how to become a more effective leader by mastering the art of conflict resolution.

Don't forget to grab Hesha’s book, "Holding the Calm," for more tips and insights.

LinkedIn: Hesha Abrams Website: Holding the Calm

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If you enjoyed this episode, please leave a review and share it with your friends and colleagues.

Thank you for listening to this episode of Shedding the Corporate Bitch. Join us next time for another powerful discussion on how you can shed your bitches of fear, insecurity, and doubt, so you create the riches you want and deserve as a powerhouse leader.

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What if your performance reviews could leave your team feeling genuinely inspired and motivated? What challenges do you have giving your team members an effective review?

In this episode, Bernadette delves deep into the critical process of performance reviews.

As a manager, your role is vital in offering meaningful feedback that motivates, engages, and inspires your team members.

Bernadette discusses the five keys to conducting performance reviews that lead to successful and empowered employees who will go the extra mile for you.

This episode is packed with actionable insights and strategies to help you prepare, organize, and deliver powerhouse performance reviews.

Top Challenges for Managers:

· Managers often face challenges in finding time and energy for thorough performance reviews.

· Ensuring feedback is well-received and leads to positive changes can be difficult.

· Balancing constructive criticism with positive reinforcement to maintain employee morale.

Key Topics:

1. Importance of Performance Reviews.

2. Five Keys to Powerhouse Performance Reviews

3. Actionable Steps for Managers

4. Common Challenges and Solutions

Call to Action:

· For Managers:

· Take the time to prepare and organize for performance reviews.

· Ensure feedback is clear, specific, and constructive.

· Engage employees in the review process and make them a part of the solution.

· Provide balanced feedback and continuous support to foster growth and development.

· Free Discovery Call:

· Schedule a complimentary discovery call with Bernadette at www. coachmebernadette.com/discoverycall for personalized guidance on conducting powerhouse performance reviews.

· Stay Connected:

· Follow the podcast on Instagram, Facebook, and LinkedIn for updates on the latest episodes.

· Subscribe to the podcast whereever you get your podcasts - https://pod.link/shedthecorporatebitch and Shed the Bitch TV YouTube channel.

· If you enjoyed this episode, please leave a review and share it with your friends and colleagues.

Thank you for listening to this episode of Shedding the Corporate Bitch. Join us next time for more insights and tips to become a powerhouse leader!

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Are you ready to transform that inner critic that is consuming you and holding you back, into a inner champion who helps you to excel in everything you do?

In the latest episode of Shedding the Corporate Bitch Podcast, Bernadette Boas welcomes powerhouse performance coach, Whitney Alexandra, to delve deep into the realms of personal and leadership transformation so you advance to the next level with the confidence and certainty that you deserve it.

The conversation is enriched with the story of a leader struggling with a mismatch between his desired image and how he's perceived, offering valuable lessons on the importance of staying true to oneself.

Whitney highlights key challenges leaders have and the impact they have on their overall success:

1. Confidence Gap Between Genders

2. Inner Critic and Self-Doubt

3. Balancing Professional and Personal Life

Her Top 3 Takeaways she discusses in detail:

1. Develop a Leadership Brand

2. Use the Power of Positive Affirmations

3. Embrace a Limitless Mindset

Be sure to learn more about Whitney and her work at whitneyalexandra.co, and follow her on LinkedIn - @Whitney.Alexandra

Tune in weekly to Shedding the Corporate Bitch Podcast for more empowering conversations on the key challenges, opportunities, and learning you are experiencing each day as you transform yourself into a powerhouse leader.

Check out all of our episodes of Shedding the Corporate Bitch right here - https://balloffirecoaching.com/podcast/

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