Episodios

  • Authenticx Founder Amy Brown on the Future of Patient-Centric Healthcare with AI (Part Two)

    Authenticx Founder Amy Brown on the Future of Patient-Centric Healthcare with AI (Part Two)
    Jul 9 2024
    In this compelling second part of his discussion with Amy Brown, CEO of Authenticx, Dr. Tetteh dives deeper into how AI is being used to truly understand the patient experience across the healthcare ecosystem. Amy shares her vision for leveraging unstructured conversation data from all industry stakeholders—providers, payers, pharmaceutical companies, and regulators - to uncover systemic drivers of patient frustration, gaps in care, and administrative complexities. Hear how giving healthcare leaders the ability to viscerally connect with the voices of real patients through AI-curated "call montages" is prompting profound changes. Amy discusses the positive impacts of amplifying not just the patient perspective but also surfacing the challenging realities faced by frontline call center staff. The conversation also covers emerging AI trends in healthcare and the pressing need for thoughtful implementation guided by ethics and patient-centric principles. Despite the complexities, Amy expresses optimism that responsible AI can be a powerful tool for elevating the human condition. If you want to understand the transformative potential of simply listening to patients and taking action on their authentic voices at scale, don't miss this insightful episode.
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    33 m
  • Authenticx Founder Amy Brown on the Future of Patient-Centric Healthcare with AI (Part One)

    Authenticx Founder Amy Brown on the Future of Patient-Centric Healthcare with AI (Part One)
    Jul 2 2024
    In this episode, Dr. Tetteh talks with Amy Brown, the founder and CEO of Authenticx, a pioneering company using artificial intelligence to revolutionize the patient experience. Hear how Authenticx is analyzing millions of recorded patient conversations to uncover key insights into what's driving frustration, care dropouts, and poor outcomes. Amy shares powerful stories illustrating how giving healthcare leaders the ability to truly listen to the authentic voice of the patient at scale is prompting major changes. Learn how this innovative combination of voice AI, data visualization, and analytics is providing a visceral connection to the patient journey that's moving leaders to act. Amy discusses the ethical considerations around conversation data and describes Authenticx's robust controls to ensure privacy. If you want to understand how applied AI can humanize healthcare from the patient's perspective, don't miss this inspiring conversation about the power of simply listening at scale.
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    25 m
  • The Modern Miracle of AI in Healthcare with Dr. Robert Pearl (Part Two)

    The Modern Miracle of AI in Healthcare with Dr. Robert Pearl (Part Two)
    Jun 11 2024
    In the second part of the episode, Dr. Hassan Tetteh shifts the discussion to how AI could impact the broader healthcare ecosystem beyond just the doctor-patient relationship. Dr. Pearl believes AI can improve that relationship by freeing up clinicians' time but taking control from profit-driven entities requires a shift to value-based, capitated payment models. They discuss AI-enabled home monitoring, reducing hospital admissions, and allowing early intervention before crises. While optimistic about AI's technological progress, Dr. Pearl worries about barriers like fee-for-service incentives and a lack of visionary leadership. He urges all stakeholders to embrace AI's opportunity to make American healthcare the best through prevention-focused, patient-empowered models.
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    30 m
  • The Modern Miracle of AI in Healthcare with Dr. Robert Pearl (Part One)

    The Modern Miracle of AI in Healthcare with Dr. Robert Pearl (Part One)
    Jun 4 2024
    Dr. Hassan Tetteh hosts a compelling discussion with Dr. Robert Pearl, author of "ChatGPT, MD: How AI-Empowered Patients & Doctors Can Take Back Control of American Medicine," exploring how artificial intelligence could spark a modern medical miracle akin to the first heart transplant. Dr. Pearl explains how large language models like ChatGPT can prevent misdiagnoses, reduce medical errors, and dramatically improve the management of chronic diseases. He acknowledges growing pains in building trust and overcoming AI's limitations, like hallucinations and bias. Dr. Pearl provides examples of AI's current impact in the operating room and on patient self-care. He forecasts that within 5 years, AI will surpass human doctors in complex cases. The future of smarter, AI-augmented healthcare delivery is rapidly unfolding.
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    32 m
  • Unlocking Healthcare's Potential with the "AI Layer": A Conversation with Layer Health's David Sontag (Part Two)

    Unlocking Healthcare's Potential with the "AI Layer": A Conversation with Layer Health's David Sontag (Part Two)
    May 14 2024
    In part two of their discussion, Dr. Hassan Tetteh and David Sontag explore Layer Health's work on care standardization by identifying patients not receiving evidence-based best practices from clinical notes, as well as ensuring AI in healthcare is safe, equitable, and ethical through rigorous validation of real-world outcomes and patient impact. David shares fascinating MIT research on using AI to enhance patient understanding after clinical encounters through summarizing notes, defining terms, generating follow-up questions, and listing next steps, illustrating how AI can equitably empower and engage patients. He expresses optimism in the growing willingness among stakeholders to thoughtfully advance AI's transformative potential in healthcare experiences and access. David advises health systems to adopt a scalable, platform-based AI strategy rather than disconnected point solutions and paints a compelling vision of ethically equitable AI that elevates care quality while giving patients more agency over their health.
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    20 m
  • Unlocking Healthcare's Potential with the "AI Layer": A Conversation with Layer Health's David Sontag (Part One)

    Unlocking Healthcare's Potential with the "AI Layer": A Conversation with Layer Health's David Sontag (Part One)
    May 7 2024
    In this episode of Smarter Healthcare with AI, Dr. Tetteh speaks with David Sontag, co-founder and CEO of Layer Health, about applying AI to transform healthcare delivery. They discuss how technology, like large language models, and the appetite for AI in healthcare have rapidly evolved. David shares his path into AI research, which focused on building reasoning systems before co-founding Layer Health, which aims to be the "AI layer" that unlocks insights from unstructured clinical data to provide the right information for better care decisions. They dive into Layer Health's work on enabling scalable clinical data abstraction for quality improvement registries, optimizing sites of care by routing patients appropriately based on their profiles, and surfacing best practices for care standardization—all facilitated by extracting structured data from text using large language models without labeling. David also highlights their approaches to validation and model monitoring. The episode provides a compelling vision for how AI can reshape healthcare.
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    35 m
  • Nurturing Healthcare AI: Academia's Critical Role with Amol Joshi, Ph.D. (Part Two)

    Nurturing Healthcare AI: Academia's Critical Role with Amol Joshi, Ph.D. (Part Two)
    Apr 9 2024
    Continuing their discussion, Dr. Tetteh and Dr. Joshi explore how to capitalize on AI's business potential in healthcare while ensuring patient safety. Dr. Joshi shares strategies for responsibly harnessing AI to drive innovation and improve outcomes while upholding ethical standards. They delve into the critical role academia plays in advancing healthcare AI, from groundbreaking research to cross-disciplinary collaboration and talent development. Dr. Joshi provides an inside look at how universities are paving the way for next-gen AI healthcare solutions. Don't miss this engaging analysis of seizing AI's transformative potential responsibly in this high-stakes field.
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    25 m
  • Nurturing Healthcare AI: Academia's Critical Role with Amol Joshi, Ph.D. (Part One)

    Nurturing Healthcare AI: Academia's Critical Role with Amol Joshi, Ph.D. (Part One)
    Apr 2 2024
    In this week's episode, Dr. Hassan Tetteh welcomes Dr. Amol Joshi, an expert in healthcare innovation, AI, and precision medicine. Dr. Joshi, an accomplished entrepreneur and researcher at Wake Forest University, shares his insights on leveraging AI to analyze massive data, predict outcomes, and enhance healthcare capabilities. They delve into AI's transformative impact on fighting cancer, leveraging genomics, improving surgical techniques, and increasing access to care. While exploring amazing AI possibilities, they emphasize implementing these technologies thoughtfully and ethically to build a healthier future for all. Don't miss this enlightening discussion on the cutting-edge of AI in healthcare.
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    28 m