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This episode is step nine in the 10-Step Toolkit to Having Critical Conversations featuring Barret Michalec, director of the Center for Advancing Interprofessional Practice, Education and Research (CAIPER), and an associate professor in the Edson College of Nursing and Health Innovation. Michalec’s research examines humility, empathy, and belonging, particularly within the healthcare field.

In this episode, we:

• discuss the difference between empathy and sympathy
• explore how to build emotional resilience
• define the concept of emotional contagion
• provide practical exercises for building empathy
  
  

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Timestamps:

02:57 Understanding Empathy vs. Sympathy

03:26 Empathy in Critical Conversations

04:35 Empathy in Leadership

05:22 Judicial Empathy and Bias

07:58 Emotional Contagion in Clinical Settings

09:35 Building Emotional Resilience

13:47 Empathy Exercises and Practices

19:54 Innate Empathy and Adversity

25:02 Empathy, Vulnerability, and Humility

35:54 Expanding Empathy Beyond In-Groups

39:52 Understanding Limits and Vulnerability

42:39 The Science Behind Empathy

44:46 Empathy in Healthcare

48:34 Measuring Empathy

57:52 Practical Exercises for Building Empathy

01:04:34 Empathy and Decision Making

01:08:16 Three Captivating Things

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