• Inclusive Language in Technology: Designing for All Users E159
    Oct 1 2024

    Have you ever considered how the language we use might be outdated and full of hidden biases? I explore the topic of inclusive language with Dr Suzanne Wertheim, a former professor of linguistics and linguistic anthropology, who now consults on inclusive language in the workplace.

    We explore the importance of updating our language systems to align with today's norms and etiquette, and how thoughtful communication can foster inclusivity.

    Suzanne shares her background, top principles for inclusive language, and real-world examples of how nuanced language choices can make or break business interactions.

    Tune in to discover practical strategies and the underlying patterns that can transform your approach to communication.

    00:00 Introduction: The Need for Language Upgrade

    01:34 Suzanne Wertheim's Background in Linguistics

    02:57 Networking Tips and Inclusive Language

    06:06 The Importance of Inclusive Language in the Workplace

    06:23 Understanding Linguistics and Social Patterns

    08:39 Navigating Gender and Language

    12:39 Practical Tips for Inclusive Language

    16:18 Challenges in Gender-Neutral Language

    18:41 Public Facing Roles and Gender Sensitivity

    20:54 Gendered Language in Hollywood

    21:27 Visual Representation of Gender

    21:56 Mental Models and Gender Bias

    23:00 Principles of Inclusive Language

    24:11 Challenges in Implementing Inclusive Language

    25:11 Universal Principles for Inclusive Language

    27:32 Language and Cognitive Bias

    29:44 AI and Ethical Concerns

    34:09 Impact of Language in Tech Industry

    37:13 Final Thoughts

    Guest: Dr. Suzanne Wertheim

    Dr. Suzanne Wertheim is an international expert in inclusive language.

    After getting her Ph.D. in Linguistics from Berkeley, she held faculty positions at Northwestern, University of Maryland, and UCLA. In 2011, she left the university system in order to apply her expertise to real-world problems.

    Dr. Wertheim uses science to identify and correct problematic language that hurts business. Global clients call on her for keynotes, workshops, customized video courses, and consulting. Dr. Wertheim’s book, The Inclusive Language Field Guide, was published in 2023.

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: paddy@superpowers.school

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
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    42 mins
  • What is Product Design? Eli Woolery Stanford D.School Lecturer E158
    Sep 24 2024

    In this episode, I sit down with Eli Woolery, a product design educator at Stanford University and host of the 'Design Better' podcast, to explore the profound impact of design thinking and human-centered design.

    Eli shares his journey from aspiring to be a dinosaur dentist to educating the next generation of product designers. We discuss the intricacies of design thinking, its origins at Stanford, and its critical role in addressing ambiguous challenges.

    Eli also provides insights into how generative AI is transforming the design process and highlights the importance of maintaining creativity in the face of advancing technology.

    At the end of the episode, we touch on a range of useful resources and books for budding product designers.

    00:00 Introduction

    01:01 Curiosity as a Superpower

    01:29 Eli's Background and Career

    03:54 The Journey into Product Design

    07:26 Understanding Human-Centered Design

    09:20 Design Thinking in Action: Case Studies

    14:52 The Role of AI in Design Thinking

    30:21 Books and Resources for Aspiring Designers

    33:02 Final Thoughts

    About Eli Woolery

    Elijah trained in the Product Design program at Stanford University, where he now teaches as a lecturer. He has a background in photography and filmmaking, as well as product and industrial design. He is formerly the Director of Design Education at InVision, a software design and collaboration platform.After working as a lead design engineer with Light & Motion, a vertically integrated manufacturer of consumer underwater video and photography equipment, he pursued graduate studies in marine biology at Moss Landing Marine Laboratories, and co-founded the print magazine Wetpixel Quarterly in 2007. He was a founder in the second class of Innovation Endeavor's Runway Program, a venture-backed startup accelerator backed by Eric Schmidt's fund.He also founded Out of the Deep Blue, a design consultancy, where he worked on web and mobile applications for clients like Genentech and Kaiser Permanente. As a life-long worshiper of the ocean, he loves to surf, dive, and kayak.

    Twitter | LinkedIn | Website

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: paddy@superpowers.school

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
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    35 mins
  • Don't Submit a Conference Talk Until You Have Listened to This - E157
    Sep 10 2024
    I’m joined by five of the track chairs who have organised the BA Summit Southern Africa 2024. I was keen to get a behind-the-scenes perspective of what conference organisers look for in good conference talk submissions.We also delve into the importance of networking, personal growth, and the dynamic role of track chairs in making the summit a success.If you would like to attend the conference, register here: BA Summit Southern Africa 202400:00 Introduction to the Episode02:35 Lalitha's Journey and Insights04:10 Moreblessing's Unique Perspective05:39 Chrisanne's Experience and Role08:20 Byron's Path and Contributions10:35 Oupa's Role as Chief Track Chair13:12 The Speaker Selection Process19:51 Common Themes and Tips for Submitting Talks22:08 Overcoming the Fear of Public Speaking22:55 Tips for Broadening Your Speaking Topics23:36 Encouragement from Lean Coffee Sessions25:13 Unique Voices and Perspectives26:04 Practical Tips for Public Speaking28:41 Embracing Your Unique Style32:49 Fun Quiz: BA Techniques34:55 Why Attend the Durban Summit?38:55 Networking Opportunities at the Summit40:52 Conclusion and Final ThoughtsGuestsChrisanne KirsteinChrisanne Kirstein is a seasoned professional known for her expertise in fostering inclusive cultures and driving high-performing teams. With over 15 years of experience as a business analyst consultant, she has a proven track record of success in analysis, project, and product ownership. Chrisanne has showcased her skills at various international and local events and is an active member of the business analysis and product ownership community. She is committed to mentorship and believes in empowering the next generation of professionals. Chrisanne’s passion for making a meaningful impact drives her career journey.LinkedIn: https://www.linkedin.com/in/chrisanne-kirstein-a5081040/Oupa LakaOupa is a highly motivated and passionate business analysis professional with over a decade of experience. Renowned for his expertise in problem-solving and effective solution crafting, his career journey began about 20 years ago, venturing through product support, systems support, then product development and channel integration before transitioning to business analysis.Oupa’s contagious enthusiasm for business analysis inspires others to approach their work with dedication and zeal. With a firm belief in the power of collaboration, negotiation, and experimentation, he has successfully tackled complex challenges across multiple business units in various companies.Beyond his technical prowess, Oupa’s engaging and approachable demeanor fosters an inclusive and welcoming atmosphere. He effortlessly connects with individuals from diverse backgrounds, promoting an environment of mutual respect and understanding. His diplomatic and tactful approach ensures seamless interactions with professionals and non-professionals at all levels.LinkedIn: https://www.linkedin.com/in/oupa-laka-2973522a/Lalitha MoodleyLalitha is a Strategic Senior Business Analyst working for Jembi Health Systems, a non-profit organization, that implements health information systems in low-resource settings, emphasizing optimization through data analysis. She has years of experience in the Health, Finance, and Asset Management sectors and has experience in Business Analysis, Business Process Management, Monitoring and Risk Management, as well as Country Engagements.LinkedIn: https://www.linkedin.com/in/lalitha-moodley-2673a019/Moreblessing MaisvaMoreblessing “Mo” Maisva is a seasoned business analyst with over a decade of experience across diverse industries, including service delivery, enterprise development, mining, tax consulting, and consumer goods. She is a Certified Business Analysis Professional (CBAP) and her expertise lies in translating complex business requirements into actionable plans, driving strategic initiatives, and improving operational efficiency. She has a proven track record of delivering results and empowering organizations to achieve their goals. She is also a skilled trainer and facilitator, passionate about sharing her knowledge and expertise in Business Analysis and Business Process Engineering. Moreblessing is dedicated to driving success and innovation within the business analysis community.LinkedIn: https://www.linkedin.com/in/moreblessing-maisva/Byron FortuinByron Fortuin is a multifaceted professional within the ICT sector and seasoned lecturer, trainer & facilitator with a rich background in the practise of business analysis. Currently, he holds the position of Senior Manager Architecture & Strategy and Senior Lecturer. His expertise lies in technology, business & systems analysis, defining and managing fintech technology platforms, architecture, and strategy.Byron is a volunteer & mentor with the IIBA South African Chapter and conference speaker on technology, business & system analysis, he is also an advocate for financial, digital, and economic inclusion. His journey has seen ...
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    42 mins
  • 100 Million Minutes of Mentoring - E156
    Sep 5 2024

    Felix Lee, co-founder of ADPList, shares his inspiring journey from a humble upbringing in Singapore to creating a global mentorship platform. Felix discusses the critical importance of grit and determination in achieving success. He also delves into the fundamentals behind ADPList, shedding light on how the platform connects professionals worldwide for free mentorship and support. Tune in to learn about Felix's backstory, his views on future-proofing careers in the age of AI, and his unwavering commitment to helping others.

    00:00 Introduction to Exponential Growth

    01:20 Singapore's Excellence

    03:39 Felix's Childhood and Entrepreneurial Journey

    10:08 The Birth of ADP List

    12:30 The Pandemic and ADP List's Early Days

    15:08 The Decision to Go Full-Time with ADP List

    21:20 The Philosophy Behind Free Mentorship

    25:11 The Value of Free Mentorship

    25:54 Exploring the Business Model

    28:39 Future-Proofing Your Career

    29:47 The Power of Determination and Grit

    33:24 Excellence Beyond Double Standards

    35:58 The Never-Ending Journey

    38:15 Joining ADPList: Who and How

    39:53 Impactful Mentorship Stories

    41:38 Final Thoughts

    Felix Lee

    Felix is the Co-founder and CEO of ADPList and sets the company's vision and strategy. Founded in 2021, ADPList is the world's go-to platform for high-quality, trusted mentorship—with 25,000+ Mentors from companies like Netflix, Airbnb, and Google. It hosts over 100 Million minutes of sessions on topics such as product design, product management, and coding in 140+ countries.

    As a designer, Felix has embedded his creative roots in ADPList's culture, product, and community.

    Featured on Forbes 30 under 30 Asia List and Tatler's Generation T Future Leader List in 2023. In 2021, ADPList raised $1.3 million from Sequoia Capital India and, Goodwater Capital.

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: paddy@superpowers.school

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
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    46 mins
  • Communication is a Science E155
    Aug 29 2024

    In this bonus episode, I'm joined by fellow speakers Nicola Pinkney and Paul Haywood, we delve into their talk, 'Communication is a Science,' exploring how neurodiversity impacts communication. Both diagnosed with ADHD, Nicola and Paul share personal insights and tips for improving workplace communication and understanding diverse perspectives.

    00:00 Introduction to the Upcoming IRM Business Analysis Europe Conference

    01:10 Special Guests: Nicola Pinkney and Paul Haywood

    01:43 Understanding Neurodiversity in Communication

    04:14 Nick and Paul's Backgrounds

    06:26 Challenges and Rewards of Public Speaking

    16:43 Insights on Neurodiversity and ADHD

    27:46 Preparing for the Talk: Surprising Discoveries

    38:05 Final Thoughts

    Nicola Pinkney

    Nicola is currently working as a Senior Business Analyst at Evri. She loves that every day is different, and is always looking for ways the BA role can add value and benefit. Nicola's current vision is to use this information to excel the role at Evri and supporting new upcoming BAs. Beyond the day-to-day, Nicola is a neurodiversity advocate in and out of the workplace, and loves doing what she can for the community. She is currently volunteering for YBA.

    LinkedIn: https://www.linkedin.com/in/nicola-pinkney-038968193/

    Paul Haywood

    Paul is a director at his company NXTGN LTD, with external Lead and Senior Business Analysis experience. Paul's BA superpower is innovation and forward thinking. Paul's work always considers how we can embrace the future and how we can increase accessibility in the BA role which has led to others naming Paul as a pioneer in the field of AI. Paul's passion lies within cultivating a thriving community of innovation within the business analysis discipline.

    LinkedIn: https://www.linkedin.com/in/paul-haywood-135b4318a/



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
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    39 mins
  • No More FOMO: Getting Involved in the BA Community - Stuart Mullinger E154
    Aug 27 2024

    In this episode, I speak with Stu Mullinger, a seasoned business analyst, about the significance of tech conferences and public speaking in professional development. We discuss Stu's journey with the BA community, the benefits of being an active member, and his upcoming talk at the IRM European Business Analysis Conference.

    Stu shares valuable advice for aspiring speakers and emphasizes the importance of building a strong BA community. This insightful discussion highlights both professional and personal advantages of engaging with industry peers and contributing to the community.

    Interested in attending the BA Europe conference? You can get a 10% discount by using the following code: SPKR10.

    https://irmuk.co.uk/business-analysis-conf-2024/#ticketsTo

    00:00 Benefits of Public Speaking

    01:12 Interview with Stu Mullinger

    03:22 Stu's Journey in the BA Community

    07:17 The Importance of Community Involvement

    10:16 Advice for Aspiring Speakers

    23:30 The Value of Blogging

    28:51 Final Thoughts

    Stu Mullinger

    Stu Mullinger is a consultant business analyst, and is the founder of Better Business Analysis. He’s worked in business analysis for 20 years, mostly within the Legal sector. Stu lives in Bristol, UK with his husband and two cats.

    Stu volunteers with IIBA’s UK Chapter, and was Communities Director for the Midlands, Wales, and the Southwest. He’s hosted many events in the BA community, and regularly speaks and blogs on business analysis topics.

    In his spare time, Stu makes retro computer games and plays the piano.

    Here’s the link to my blog: https://betterba.co.uk/stuart-mullinger-blog/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: pardeep_dhanda@hotmail.com

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
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    31 mins
  • The Missing Crypto Queen Uncovered - Jamie Bartlett E153
    Aug 22 2024

    Paddy is joined by world-renowned investigative journalist Jamie Bartlett, author of 'The Dark Net' and co-creator of BBC's 'The Missing Crypto Queen' podcast. Jamie shares insights into his unique investigative methods, emphasizing the importance of curiosity and openness in understanding online subcultures, radical movements, and internet phenomena.

    The conversation dives deep into Bartlett's experiences with various communities and dangerous situations, including researching the OneCoin cryptocurrency scam and exploring extremist forums.

    This episode highlights the necessity of seeing the world through different perspectives, even when it leads to uncomfortable places.

    00:00 Guest Introduction: Jamie Bartlett

    02:15 The Importance of Curiosity and Openness

    05:22 Understanding Radical and Controversial Groups

    07:35 Fascination with Cults and Scams

    11:41 Growing Up and Aspirations

    17:26 Dangerous Situations in Investigative Journalism

    24:00 Exploring the Depths of the OneCoin Scam

    24:57 A Heartbreaking Revelation in Uganda

    25:52 The Emotional Toll of Uncovering Scams

    28:06 The Genesis of the Investigation

    30:06 The Hunt for Dr. Ruja Ignatova

    31:04 Educating the Public on Cryptocurrency Scams

    33:09 Engaging Younger Audiences with Gripping Stories

    43:15 The Future of the Missing Crypto Queen Podcast

    45:00 Final Thoughts and Reflections

    👉 Jamie Bartlett Newsletter: https://jamiejbartlett.substack.com/

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: pardeep_dhanda@hotmail.com

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
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    47 mins
  • Live Longer by Taking a Digital Detox E152
    Jul 23 2024

    Colin Corby shares practical tips for integrating digital detox into daily life, the science behind our decreasing attention spans, and the significant impact of constant digital engagement on our overall wellbeing. We also explore the relationship between technology and our cognitive abilities, emphasizing the need for balance and the benefits of reconnecting with the offline world.

    00:00 The Power of Digital Detox

    03:17 Personal Journey into Digital Wellbeing

    06:38 Understanding Digital Detox

    10:52 The Impact of Technology on Health

    21:54 Creating Healthy Digital Habits

    25:00 Smartphone Challenges and Sleep

    25:36 The Importance of Quality Sleep

    28:56 Attention and Multitasking Myths

    32:22 Digital Detox and Attention Management

    35:38 Perception and Neurodiversity

    41:51 AI and Human Intelligence

    44:34 Work-Life Balance and Digital Detox

    47:35 Conclusion and Contact Information

    ⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

    Paddy Dhanda (Host)

    Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

    Contact Paddy: pardeep_dhanda@hotmail.com

    Subscribe to my newsletter:

    👉 Newsletter: https://www.superpowers.school/subscribe



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.superpowers.school
    Show more Show less
    49 mins