In this conversation, Shell Black shares his extensive journey in the Salesforce ecosystem, highlighting the evolution of Financial Services Cloud and the importance of specialization in consulting.

He discusses the challenges faced by smaller Registered Investment Advisors (RIAs) and the growing significance of AI in wealth management.

Shell emphasizes the need for effective people selection in leadership and the value of community connections fostered through events like Dreamforce.

In this conversation, Tom Leddy, a seasoned architect from Salesforce, shares his extensive journey in the tech industry, focusing on his experiences with Salesforce and nonprofits. He discusses the evolution of technology, the importance of communication skills in tech careers, and the challenges faced by nonprofits in adopting technology. Tom also highlights the role of AI in nonprofits and the future of architecture in the tech landscape, emphasizing the need for strategic thinking and adaptability in a rapidly changing environment.TakeawaysTom Leddy has over 20 years of experience in tech, with a focus on Salesforce.He transitioned from a developer to an architect due to his communication skills.Tom's early work in telecommunications helped automate complex calculations for cell towers.He recognized the potential of Salesforce while working with SAP CRM.Nonprofits often struggle with technical debt and lack of skilled IT personnel.AI is set to revolutionize how nonprofits operate and manage donations.The Well-Architected Framework aims to provide guidance for nonprofits in tech.Tom emphasizes the importance of strategic thinking in tech architecture.The nonprofit sector is diverse, making it challenging to implement standardized solutions.There are significant opportunities in tech for those willing to adapt to AI.Chapters00:00 Introduction to Tom Leddy's Journey05:50 Early Career and Impactful Projects11:07 Transition to SAP and CRM Systems18:31 The Shift to Salesforce25:17 Finding Purpose in Nonprofits and Community Work28:33 Navigating Nonprofit Technology Challenges34:47 The Importance of Strategic Software Implementation37:23 Creating the Well-Architected Framework42:45 AI in Nonprofits: Opportunities and Challenges51:59 The Future of Roles in the Age of AI56:35 Intro Banner.mp4Connect with Tom- https://www.linkedin.com/in/tomleddy/- https://amazon.com/author/tomleddy

In this episode, Abhinav hosts Mohith Shrivastava, Developer Advocate at Salesforce, to discuss:

• The transformative role of AI in Salesforce, including tools like Agentforce and Data Cloud.

• Tips for developers to stay ahead in the AI-driven era.

• The art and science of prompt engineering and how it empowers LLMs.

• Mohith’s personal journey from hackathons to advocacy, blending creativity with technology.

Tune in for actionable insights and an engaging conversation on the future of AI, agents, and Salesforce innovations.

References:

- Connect with Mohith on LinkedIn

- Prompt Engineering Blog by Mohith