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TCS+

By: TechCentral
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  • Summary

  • TechCentral's TCS+ is a business technology show that brings you interviews with leaders in South Africa's technology industry - and further afield. It showcases the latest products and services available to businesses large and small. In short, it offers in a window into what's possible. Episodes of TCS+ are sponsored.
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Episodes
  • TCS+ | Asokan Moodley on Nedbank’s journey into AI

    TCS+ | Asokan Moodley on Nedbank’s journey into AI
    Jun 28 2024
    Asokan Moodley is leading Nedbank’s drive into the world of AI – and it is already starting to have a meaningful impact on productivity in the bank.
    In this episode of TechCentral’s TCS+, Moodley – Nedbank Group Technology’s head of end user and communication experience, infrastructure and operations – unpacks what the bank is doing with Copilot for Microsoft 365 and the lessons learnt so far from the deployment of the technology.
    Nedbank, which is one of the first organisations in South Africa to deploy Copilot for Microsoft 365, has made the technology available to select employees, including senior management, ahead of a planned wider deployment.
    In the interview, Moodley discusses:
    • Why Nedbank decided to be a relatively early adopter of Copilot for Microsoft 365;
    • Which employees the technology has been deployed to initially and why they were chosen;
    • The business challenges the bank is hoping the technology will address;
    • The important lessons learnt so far, and how other companies should be approaching their deployments;
    • The potential pitfalls of using advanced AI tools in a highly regulated industry like banking;
    • The security concerns, and how Nedbank is addressing these; and
    • How the bank helped employees embrace AI tools in their day-to-day work, and the feedback they have provided regarding their use of the technology.
    Moodley also shares his views on whether AI tools, including Copilot for Microsoft 365, provide a competitive edge in both the short and the long term.
    If your organisation is thinking of deploying AI technology to its employees – and especially if it’s considering Copilot for Microsoft 365 – this is a conversation you shouldn’t miss, especially as Moodley shares his views on how leaders in other organisations who have embarked on a similar journey should approach this.
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    26 mins
  • Yesh Surjoodeen unpacks HP’s Amplify Partner Program

    Yesh Surjoodeen unpacks HP’s Amplify Partner Program
    Jun 26 2024
    HP, long been a leader in the technology space, launched the Amplify Partner Program in 2021. The programme has since gone from strength to strength. Through its dynamic nature, it stands out as one of the most powerful partner programmes in the technology space.
    In this episode of the TechCentral’s TCS+ series, HP Southern Africa MD Yesh Surjoodeen discusses Amplify in more detail, and explains how it is taking HP partners across the globe to new heights.
    Surjoodeen unpacks the origin of the programme along with the latest updates announced in Las Vegas earlier this year at HP’s Amplify Partner Conference.
    Additionally, he explains how the programme is helping partners drive AI readiness and technology adoption among customers, alongside empowering partners to make a positive impact in sustainability and environmental awareness.
    HP has set itself apart in the way it supports the channel and end-user customers. Watch or listen to the interview with Surjoodeen to learn more about HP’s Amplify Partner Program.
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    37 mins
  • Telco or ISP? Tired of load shedding chaos? This is for you

    Telco or ISP? Tired of load shedding chaos? This is for you
    Jun 13 2024
    Alan Kemp, director at Iris Network Systems, has a long history in South Africa’s internet service provider industry. So, he knows all too well how load shedding can play havoc with internet and telecommunications networks, and the teams employed to ensure their smooth functioning.
    Iris Network Systems is a specialist South African service provider that specialises in network monitoring and management, with a historical focus on ISPs and operators, and currently entering the Enterprise market. Being in this space in South Africa presents several real challenges, not least of them dealing with the chaos caused by Eskom’s rolling power cuts.
    In this episode of TechCentral’s TCS+ business technology show, Kemp tells Duncan McLeod about the impact of load shedding on networking monitoring and management, and the solution Iris has developed to lessen the aggravation caused to network support teams.
    Kemp unpacks how Iris assists companies impacted by load shedding as well as the company’s full solution set.
    If you’re an ISP or network operator, you’ll not want to miss this discussion.
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    17 mins
Economics
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