• TREATING THE RIGHT CUSTOMER RIGHT

  • By: amit mehta
  • Podcast

TREATING THE RIGHT CUSTOMER RIGHT By cover art

TREATING THE RIGHT CUSTOMER RIGHT

By: amit mehta
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  • Summary

  • It's an irony that customers are the most under rated part of many of the companies directly dealing with customers! Irony, right ? They are so utterly self absorbed in their own egoistic roller coaster that the customer is no more visible to them. It's almost a recipe for disaster! In the episodes that ensue in this podcast we will look at ways how the most critical aspect of any business, customer, is treated and how they ought to be treated! While it is no rocket science and just basic common sense, people seem to be blind towards it. Let's begin the journey to the customers' heart.
    amit mehta
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Episodes
  • BEING ACCOUNTABLE

    BEING ACCOUNTABLE
    May 11 2022

    The first episode in this series is in fact really the essence of dealing with a customer! Being Accountable!

    It will show that it's vastly within than without or external. 

    It is much more than all the promotion, marketing, branding and millions spent on a product. 

    Accountability is like breathing, it's essential and basic. The impact of being unaccountable is like a tsunami is the making, only to destroy the foundation of a company and destroy it forever.

    That's how important being accountable is, maybe even more than being human.

    Let's explore this topic further and listen to the podcast! May your bring endless smiles to a customer!
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    11 mins
Management Economics
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