In this episode of Beyond the Build, host Kevin Carney is joined by Dr. Derek Wang, co-founder of Taalk AI, to explore the intersection of AI and business communication. Dr. Wang shares his journey from academia to entrepreneurship, the founding of Taalk AI, and the ethical considerations that guide their work. The conversation delves into the technical challenges of creating conversational AI and how Taalk AI is setting new standards for compliance and customer engagement.

Key Takeaways:

· Ethical AI Implementation: Taalk AI prioritizes compliance and ethical standards, ensuring all interactions are FTC and TCPA compliant to create a trustworthy customer experience.

· Conversational AI Innovations: The company has developed advanced features like speech-to-text recognition, customizable AI personalities, and integrated background noise to enhance realism in customer interactions.

· AI as a Business Tool: Taalk AI’s platform offers significant ROI by automating customer engagement tasks, allowing businesses to scale their operations efficiently while maintaining high-quality service.

Learn more about our guest:

Dr. Derek Wang is an accomplished entrepreneur who founded Stratifyd, Inc. in 2014, a global leader in big-data analytics. His journey into entrepreneurship began when he left his tenure-track position in Computer Science at UNC Charlotte to pursue this venture. Under his leadership, Stratifyd expanded into a global force, offering AI-driven customer experience analytics to a wide array of Fortune 2000 enterprises.

Dr. Wang earned his Ph.D. in Computer Science from UNC Charlotte. Notably, he served as the Associate Director of the Ribarsky Visualization

Center, providing essential services to various U.S. Government agencies, including the Department of Homeland Security (DHS) and the Special Operations Command (SOCOM).

Beyond his entrepreneurial and academic pursuits, Dr. Wang holds several board positions in academic institutions and non-profit organizations. Dr. Wang also holds six patents and contributes his expertise to publications like Forbes and others.

In 2022, Dr. Wang shifted his focus from his role at Stratifyd to venture investments, helping companies leverage AI and ML for effective growth.

www.taalk.ai

Production Credits: Produced in partnership with Mistry Projects: https://mistryprojects.com/ Connect With Us on LinkedIn