🚀 Exciting news! Our latest episode of the Tech On Toast podcast features Rod Schneider, CEO of Workforce.com and Tanda! 🎙️

1/ 🏢 Rod shares his journey from aspiring cricketer to tech entrepreneur, and how Workforce.com is revolutionising workforce management.

2/ 💡 Discover how Workforce.com tackles scheduling issues and reduces employment friction for shift and hourly workers. Their mission? To make work seamless for everyone involved!

3/ 📈 Rod discusses the impact of the pandemic on tech in the hospitality industry and how Workforce.com has adapted to meet the evolving needs of businesses.

4/ 🤖 We dive into the role of AI in workforce management and how it can optimize labor costs while enhancing productivity.

5/ 💬 Rod emphasizes the importance of employee engagement and how Workforce.com helps businesses keep their staff motivated and productive.

6/ 📊 Learn about the significant savings businesses can achieve by using Workforce.com, with some clients seeing a 450% return on investment!

7/ 🛠️ The episode also covers the challenges of payroll and compliance, and how Workforce.com is working to simplify these processes for businesses.

8/ 🎧 Tune in to hear Rod's insights on the future of workforce management and how technology can transform the way we work!

The Tech on Toast Podcast is brought to you by Square.

Square is trusted by over 4 million businesses globally. Get 20% off Square counter top hardware with promo code: SquareUK20 Visit Square.com to use the promo code or to request to speak to our sales team for a demo

👉 Don't miss out! Listen to the full episode now on your favourite podcast platform! #TechOnToast #WorkforceManagement #Podcast #TechInnovation

In our latest episode, I had the privilege of speaking with Oli Cavanagh, co-founder of StrikePay, about how they’re reshaping digital tipping across hospitality and service industries. 💸 Here are some highlights: • StrikePay was born during the first week of the 2020 lockdown, addressing the decline in cash usage. Their solution? Transforming any phone into a payment terminal with NFC tags and QR codes. This innovative product went from concept to revenue in just 91 days! 🔥 “We wanted something super scalable and easy for anyone to use, turning phones into payment terminals,” Oli explained. • Oli shared insights into the Employment (Allocation of Tips) Act 2023, which aims to ensure transparency in tip allocation across the UK. Having already navigated similar legislation in Ireland, StrikePay is well-positioned to help UK businesses stay compliant under the new law. ⚖️ “For someone to come along and clean this up, providing direct visibility of where tips are going and ensuring employees receive what they’ve earned, is huge,” Oli said. • We also talked about the incredible success stories from StrikePay’s implementation, with delivery drivers doubling their income and major organisations like O2 Arena and Make-A-Wish Foundation adopting the system. “That whole process—from never hearing of StrikePay to getting your first tip—takes less than one minute,” Oli emphasized. This episode is a must-listen for anyone in hospitality, beauty, or the charity sector, as we delve into the future of digital tipping and the strategic decisions that have made StrikePay one of the leading innovators in its space. 🌟 🔗 Tune in now and discover how StrikePay can transform your business! #TechOnToast #Podcast #HospitalityTech #DigitalTipping #StrikePay #EmploymentAllocationOfTipsAct2023 #UKTippingAct #FinTech #Innovation #Growth

Grab a cuppa and get comfy, because in this episode we have a natter with Tom Hacquoil, the CEO at Pinpoint. He shares his thoughts on the ever-evolving world of recruitment technology and the candidate experience.

Highlights:

• Hitting the Century Mark (00:01:00): Tom kicks things off by mentioning he’s just boarded his 100th flight this year—talk about clocking up the air miles!

• Finding Your True Calling (00:03:55): He admits that while he enjoys programming, it’s not really his strong suit. Sometimes it’s about knowing where your real talents lie.

• Life’s Cheat Codes (00:05:21): Tom hints at discovering some “cheat codes” that have given him a leg up in life and business.

• Tools of the Trade Matter (00:07:44): We chat about how people choose workplaces based on the tools they’ll have to use—no one wants to be stuck with clunky old software.

• No Substitute for Experience (00:09:34): Tom emphasises that you just can’t beat time spent in the market; experience truly is invaluable.

• Sustainability in Software (00:11:12): He points out that many software companies are “default dead,” lacking sustainable business models—a bit bleak but a reality check.

• Rethinking Recruitment (00:14:00): Leading organisations now treat hiring as a “sell-side” challenge, focusing on attracting talent by showcasing their own value.

• A Word to the Wise (00:15:10): Tom advises against certain strategies that might seem clever but often don’t pay off in the long run.

• The Rise of Automation (00:18:40): We discuss how candidates can now auto-generate CVs and apply to thousands of jobs in a heartbeat, changing the recruitment game.

• Guiding Through Change (00:20:00): Acknowledging that change can be tough, Tom stresses the importance of offering support during transitions.

• Underutilised Tech (00:21:54): He reckons most technology is only used to 70-80% of its capacity—so there’s plenty of untapped potential out there.

• Specialists vs Generalists (00:24:40): Using a brilliant analogy, Tom says if you break your leg, you’d want a leg specialist, not just any doctor.

• Post-Offer Pitfalls (00:26:40): There’s often a sharp drop in candidate experience after a job offer is made, which can affect onboarding and retention.

• The Entrepreneurial Buzz (00:28:24): Tom describes entrepreneurship as a bit of a drug—you just keep coming back for more.

• Customer Feedback Loop (00:30:17 & 00:33:00): Pinpoint prides itself on iterating based on customer feedback, letting the product evolve alongside clients’ needs.

• Direct Appreciation (00:34:02): He shares how clients often reach out personally to express their gratitude when their suggestions are implemented.

• Supercharging Recruiters with AI (00:37:12): The aim isn’t to replace recruiters but to enhance their abilities, making them even more effective.

• AI is All About Use Case (00:39:01): Tom notes that the success of AI hinges on how and where it’s applied within recruitment.

• Benefits of Long-Term Partnerships (00:41:40): Staying with one provider builds up valuable data over time, offering scalable insights.

• Need for Better Benchmarking (00:42:14): He critiques the poor standard of industry benchmarking data, suggesting there’s plenty of room for improvement.

• Learning from Across the Pond (00:45:41): Tom suggests UK businesses look at US recruitment trends to anticipate changes likely to arrive here in about six months.

• Tech That Empowers (00:47:42): He envisions technology increasingly helping people by making their lives easier and providing better data, rather than replacing them.

Wrap-Up:

Whether you’re in HR, recruitment, or just fancy a good tech chat, this one’s definitely worth a listen!

The Tech on Toast Podcast is brought to you by Square.

Square is trusted by over 4 million businesses globally. Get 20% off Square counter top hardware with promo code: SquareUK20 Visit Square.com to use the promo code or to request to speak to our sales team for a demo