• Telco’s Customer Experience Goes Digital 

  • Apr 8 2021
  • Duración: 26 m
  • Podcast

Telco’s Customer Experience Goes Digital 

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Telecommunications: Providing a meaningful customer experience has long been a challenge in the telco industry, but technologies like chatbots that utilize AI and cloud-based services are changing those impressions. Guests Kevin Knowles and Paul Jacobs of Vodafone join Rick Lievano and Luca Cassani of Microsoft to talk about the   new face of customer experience.

    Click here for transcript of this episode. 

    Transform customer experiences: Use data-driven insights and AI to deliver personalized content and experiences to earn telecommunications customers for life.

    Steve Franklin | LinkedIn [host] 

    Kevin Knowles, Vodafone | LinkedIn [guest]
    Paul Jacobs, Vodafone | LinkedIn [guest]
    Rick Lievano, Microsoft Corporation | LinkedIn [guest]
    Luca Cassani, Microsoft Corporation | LinkedIn [guest]

    Visit our Media and Entertainment site and our Telecommunications site to learn more. 
    Más Menos
Más Menos

Lo que los oyentes dicen sobre Telco’s Customer Experience Goes Digital 

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles