• Telehealth Breakthrough: Inside MUSC's Innovative Virtual Triage Program

  • Jun 21 2024
  • Length: 23 mins
  • Podcast

Telehealth Breakthrough: Inside MUSC's Innovative Virtual Triage Program

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  • Summary

  • On the season 3 finale of Innovatively Speaking, Dr. Jesse Goodwin speaks with Dr. Jeanhyong "Danny" Park, the director of Innovation for the Division of Emergency Medicine Telehealth. Dr. Park discusses his work in developing the MUSC's virtual triage program in the emergency department. Being the only center in the country that's doing this right now, Dr. Park talks about the challenges of setting up this innovative telehealth program and software, but also the changes it has made in efficiency for providers.

    00:00 - The start of the show

    01:52 - Dr. Park joins the show

    05:05 - Pain points in the emergency department

    11:02 - The launch of the virtual triage program

    15:28 - Lessons learned

    19:21 - Next steps

    This show is a production of the MUSC Office of Innovation and the Office of Communications and Marketing. Learn more about innovation at the Medical University of South Carolina (MUSC) by visiting: https://web.musc.edu/innovation
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