• The Beauty of Partnership with Special Guest An Verhulst-Santos, President and CEO of L'ORÉAL Canada

  • Oct 23 2023
  • Duración: 35 m
  • Podcast

The Beauty of Partnership with Special Guest An Verhulst-Santos, President and CEO of L'ORÉAL Canada Por arte de portada

The Beauty of Partnership with Special Guest An Verhulst-Santos, President and CEO of L'ORÉAL Canada

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  • Beauty at London Drugs is an essential category for the business and customers. In this episode, we discuss and explore how drug stores became such an essential part of the beauty industry, the future of the beauty category and the evolution of beauty at London Drugs.Our extraordinary guest today has been part of the beauty industry globally and here in Canada at the most senior levels for the better part of two decades - An Verhulst-Santos, President and CEO of L'ORÉAL Canada. Clint didn't take long to come up with L'oreal and An's name as a guest for an episode of the show dedicated to the beauty category. L'Oreal is a great partner and An a fantastic leader in the vendor and brand community and someone whose company continues to bring innovation to the market and the shelves at London Drugs.An was awarded the French Republic's Isignia of Knight in the National Order of the Legion of Honor to recognize the unique contribution of Ms. Verhulst-Santos, as well as her energy to strengthen the influence of France's excellence abroadAbout AnAn Verhulst-Santos began her career at L'Oréal in 1991, in the Professional Products Division of L'Oréal in Belgium, with the objective of developing the hair industry in a sustainable way and for the benefit of all. Between 2005 and 2009, Ms. Verhulst-Santos did an exemplary job as director of this division in Brazil. She launched the "Hairdressers against AIDS" project in the country, a global preventive education program of L'Oréal in partnership with UNESCO to promote health and prevent AIDS.From 2009 to 2011, she chaired this division in the United States and worked on the integration of the SalonCentric project, L'Oréal's professional product distribution operation in North America. From 2011 to 2016, she was a member of the L'Oréal Group's International Executive Committee as President of the Professional Products Division.Since 2017, she led a team of nearly 3,600 employees as CEO of L'Oréal Brazil, and on July 1, 2021, she became the first female CEO of L'Oréal in Canada, one of the multinational's largest subsidiaries in the world, ranking among the Top 10 of the 130 countries of the L'Oréal Group.  About ClintClint Mahlman assumed the role of Chief Operating Officer in 2011, was named Executive Vice President in 2014, and in 2018 became President and COO. In his 36 years with London Drugs, Clint has made a lasting impact on many aspects of the business. From part-time stock person to President, Clint has served in a wide range of store and head office roles, enabling him to develop a 360-degree perspective of the business. He is known for his passion for understanding how customer and employee behavior drives merchandising and operations.He spearheaded the award-winning sustainability and recycling initiatives that have put London Drugs at the forefront of retail in North America. Clint was responsible for the development of early versions of London Drugs’ first management training programs, and for the first Process Re-Engineering initiative. He helped design many of the sales and service initiatives, e-Commerce and loyalty concepts that London Drugs is known for throughout the industry.Clint was selected as one of BC Business Magazine’s top 20 Most Influential People in British Columbia 2013. In 2017, Clint was selected, with London Drugs, as the Retail Council of Canada “Distinguished Retailer of the Year”.During his time as President & COO, London Drugs has been recognized by Forbes Magazine as one of Canada’s best employers for four years in a row, and multi-year winner of BC’s Most Trusted Brand, and BC’s most loved brand (of any industry) for a number of years.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery.   Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast_,_ The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where ...
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