On this episode of The Digital Leader Show we are discussing CX as a differentiator for enterprises...PLUS, headlines for digital leaders from the world of enterprise technology.

About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT.

About the Speakers: This week's guest, Elizabeth Tobey, is a CX & AI expert and serves as the Head of Marketing, Digital & AI at NICE. As a senior executive spanning marketing, community, communications, and support departments, she has published articles that have been read by millions, and has won multiple awards for viral and engagement marketing.

Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.