The Distinctive Dermatologist

By: Scott McKain
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  • Summary

  • Listen for the latest trends, strategies, and steps to enhancing your dermatology practice and delivering the Ultimate Customer Experience® for your patients. Enhancing the experience your patients receive grows your repeat and referral business -- meaning greater practice profitability. Join bestselling author and Hall of Fame speaker and marketer, Scott McKain on this weekly session specifically for dermatologists and their colleagues.
    2023
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Economics Hygiene & Healthy Living Management Physical Illness & Disease
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Episodes
  • Debunking Common Skincare Myths Many Patients Believe

    Debunking Common Skincare Myths Many Patients Believe
    Oct 15 2024

    As dermatologists and clinic professionals, you know patients often come in with well-meaning but misguided skincare ideas. Addressing these myths directly—and with empathy—empowers patients to make informed choices that support better skin health outcomes.

    This episode explores eight of the most frequent myths and how to use them as learning moments for your patients.
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    8 mins
  • Enhancing Communication with Dermatology Patients

    Enhancing Communication with Dermatology Patients
    Oct 8 2024

    In this encore episode of The Distinctive Dermatologist, we dive into strategies for strengthening communication with patients. Learn how to build trust, simplify complex information, and create a patient experience that fosters loyalty and satisfaction. We’ll explore techniques that go beyond basic communication to address patients' concerns with empathy and clarity, creating a foundation for exceptional patient care.
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    5 mins
  • The Connection Between Dermatology and Mental Health

    The Connection Between Dermatology and Mental Health
    Oct 1 2024

    As dermatologists, you are experts in treating the skin—the body’s largest organ. But what’s often overlooked in our specialty is how skin conditions can profoundly affect a person’s mental health.

    That's why this episode is diving into a topic that’s often overlooked but crucial to providing holistic care—the connection between dermatology and mental health.
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    9 mins

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